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Telecom Expense Jobs (NOW HIRING)

V2Soft

Network Operator

Cleveland, OH

Telecom Expense * Financial Analysis * Cost Reduction Nice to Have Skills: * Business Analysis * Project Implementation * Research & Report Management * Budgeting and Forecasting * Business Process ...

Hersheys

Analyst, Asset Management

Hershey, PA

Performs on-time invoice submission and reconciliation with a focus on Telecom Expense Management and enterprise DaaS Subscription Management Coordinates supplier quotation and submission of IS ...

Crox Consulting Inc

Finance Project Analyst

New York, NY · On-site

$65 - $68/hr

SUMMARY OF THE FUNCTION/ROLE The Telecom Services & Expense Management Unit team provides Telecom Services support, Expense and Financial management support. The incumbent candidate will assist in ...

Kanak Elite Services Inc

PROJECT ANALYST

New York, NY · On-site

SUMMARY OF THE FUNCTION/ROLE The Telecom Services & Expense Management Unit team provides Telecom Services support, Expense and Financial management support. The incumbent candidate will assist in ...

NATIONMIND LLC

FINANCIAL PROJECT ANALYST

Manhattan, NY · On-site

$74 - $82/hr

The incumbent candidate will assist in establishing and optimizing processes for the Telecom Services & Expense Management Unit, including but not limited to, establishing processes for management ...

Digital Direction

Account Executive

Offerings Include: • Outsourced Telecom Management • Telecom Project Management • Telecom Auditing • Telecom Inventory Creation • Telecom Expense Management • Strategic Sourcing ...

Digital Direction

Account Executive

Chicago, IL · On-site

Offerings Include: • Outsourced Telecom Management • Telecom Project Management • Telecom Auditing • Telecom Inventory Creation • Telecom Expense Management • Strategic Sourcing ...

Digital Direction

Account Executive

Yorkville, IL · On-site

Offerings Include: • Outsourced Telecom Management • Telecom Project Management • Telecom Auditing • Telecom Inventory Creation • Telecom Expense Management • Strategic Sourcing ...

Digital Direction

Account Manager

Offerings Include: • Outsourced Telecom Management • Telecom Project Management • Telecom Auditing • Telecom Inventory Creation • Telecom Expense Management • Strategic Sourcing ...

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Telecom Expense information

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$14

$27

$37

How much do telecom expense jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for telecom expense in the United States is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $30.53 per hour, depending on experience, location, and employer.

What are telecom expense managers?

Telecom expense managers are professionals or services responsible for tracking, analyzing, and controlling a company's telecommunications costs. They manage invoices, contracts, and usage for services like phone lines, mobile devices, internet, and data networks. Their goal is to optimize spending, ensure billing accuracy, and identify potential cost savings. Telecom expense managers often use specialized software and work closely with vendors to resolve discrepancies and negotiate better rates.

What is the difference between Telecom Expense vs Telecom Analyst?

AspectTelecom ExpenseTelecom Analyst
Primary FocusManaging and controlling telecom costs and billingAnalyzing telecom data to optimize usage and performance
Required SkillsCost management, vendor negotiation, billing analysisData analysis, reporting, technical understanding of telecom systems
Work EnvironmentFinance, procurement, or telecom management teamsIT, network teams, or telecom departments
CertificationsNone specific, often industry experienceCertifications like CCNA, telecom-specific courses

While both roles involve telecom, Telecom Expense focuses on cost management and billing, whereas Telecom Analyst emphasizes analyzing telecom data to improve system performance. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates.

What are some common challenges Telecom Expense Analysts face when managing multiple vendor contracts?

Telecom Expense Analysts often deal with the complexity of managing numerous vendor contracts, each with different billing structures, terms, and renewal dates. Keeping track of these details while ensuring accuracy in invoicing and identifying cost-saving opportunities can be challenging. Effective analysts typically rely on specialized software and strong organizational skills to stay on top of contract obligations and avoid costly errors. Regular communication with vendors and internal stakeholders is also essential to resolve discrepancies and optimize telecom spending.

What are the key skills and qualifications needed to thrive as a Telecom Expense Manager, and why are they important?

To thrive as a Telecom Expense Manager, you need strong analytical skills, knowledge of telecom billing practices, and experience in finance or accounting, often supported by a relevant degree. Familiarity with telecom expense management (TEM) software, spreadsheets, and enterprise resource planning (ERP) systems is typically required. Excellent attention to detail, negotiation abilities, and effective communication are standout soft skills in this role. These skills are important for ensuring cost control, accurate billing, and efficient management of an organization's telecom resources.
More about Telecom Expense jobs
What states have the most Telecom Expense jobs? States with the most job openings for Telecom Expense jobs include:
What job categories do people searching Telecom Expense jobs look for? The top searched job categories for Telecom Expense jobs are:
Telecom Expense jobs near you
Infographic showing various Telecom Expense job openings in the United States as of June 2026, with employment types broken down into 65% Full Time, 7% Part Time, 7% Temporary, and 21% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $56,235 per year, or $27 per hour.
Product Manager - Telecom Expense Management Software

Product Manager - Telecom Expense Management Software

MetTel

New York, NY • On-site

Full-time

Posted 10 days ago

Job description

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.

We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career.

MetTel's Bruin platform is the operational backbone behind 5,000+ enterprise and federal customers. As Product Manager for Bruin Platform, you'll own the customer-facing product surface that those customers use every day: the portal experience, administrative tooling, self-service workflows, order and checkout flows, notifications, and reporting. This is a high-visibility role with direct impact on customer retention, NPS, and platform revenue.

You'll report into the AVP of Mobile Products and collaborate closely with engineering, UX, customer success, and enterprise sales. You'll be the voice of the customer inside the product org — and the voice of product priorities with every external stakeholder.

ROLE AND RESPONSIBILITIES:

Customer Experience & Portal

  • Define and execute the product vision for Bruin's customer-facing portal, serving enterprise administrators and end users managing telecom assets at scale
  • Partner with UX/UI to modernize the portal based on user research, behavioral data, and direct customer feedback
  • Build and enhance self-service capabilities (i.e. Admin Center, User Management, Site Management) that reduce support burden and increase customer autonomy
  • Improve end-user notifications, alerts, and proactive communications across the platform
  • Own the in-app support experience within Bruin, including contextual help, guided troubleshooting flows, and ticket submission — reducing friction between a customer encountering a problem and getting it resolved
  • Optimize self-service support workflows to deflect tier-one inquiries, targeting measurable reductions in support contact rate without degrading customer confidence
  • Drive improvements to role-based access control, user provisioning, and audit logging capabilities
  • Optimize new customer onboarding to ensure customers can quickly get value from Bruin capabilities

Reporting & Customer Intelligence

  • Own the reporting product strategy, delivering actionable insights across wireless usage, device inventory, cost optimization, and network performance
  • Drive incremental improvements to customer dashboard and enable in-app actions
  • Build toward a self-serve analytics experience that reduces ad hoc support requests and empowers customers to act on their own data

Checkout & Order Flows

  • Design and optimize checkout experiences for device orders, service provisioning, and accessory purchases
  • Own conversion rate, order accuracy, and provisioning SLA metrics for transactional flows

Roadmap & Stakeholder Management

  • Develop and maintain quarterly and annual product roadmaps aligned to business objectives, customer needs, and competitive positioning
    • Present roadmap updates and business cases to executive stakeholders; lead regular product reviews with leadership
    • Prioritize the backlog using structured ROI and RICE-style scoring; communicate trade-offs clearly across teams
    • Ensure product documentation, training materials, and release notes are comprehensive, accurate, and shipped on time

DESIRED QUALIFICATIONS:

  • 7+ years in Product Management, ideally with exposure to enterprise SaaS, telecom, or managed services platforms
  • Demonstrated experience owning customer-facing product surfaces — portals, dashboards, or self-service applications — with measurable outcomes
  • Track record of translating complex technical and operational requirements into intuitive, customer-focused solutions
  • Bachelor's degree in Business, Engineering, Telecommunications, or a related field; MBA a plus

Skills & Competencies

  • Strong analytical instincts: comfortable modeling business cases, interpreting usage data, and designing experiments to validate decisions
  • Excellent communication and stakeholder management — able to influence cross-functional teams without direct authority
  • Organized and methodical: capable of managing multiple initiatives concurrently without losing sight of the critical path
  • Comfortable working in Jira, Confluence, and modern analytics tooling; familiarity with APIs and platform integrations is a strong plus
  • Experience with TEM, MDM, or managed mobility platforms is advantageous but not required

*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $165,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

Keywords: SaaSProducts, SAAS, #SAAS, #SAASProducts, #Telecommunications, Telecommunictions, #Telecom, Telecom, #Mobility, #Mobility, #ProductManager, ProductManager, #ProductManagement, ProductManagement, #Customerfacing, Customerfacing, #products, products, #ManagedMobilityPlatforms, ManagedMobilityPlatforms, #NewYorkCity, NewYorkCity, NYC, #NYC, Google

MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

To learn more about our company visit us at www.mettel.net