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Telecom Expense Analyst Jobs (NOW HIRING)

DMI

Configuration Specialist

Sharonville, OH · On-site

$61K/yr

Stay up to date on telecom expense management trends and best practices to provide informed ... Strong analytical and troubleshooting skills, with attention to detail. * Experience with SQL, data ...

DMI

Configuration Specialist

Sharonville, OH · On-site +1

$61K - $77K/yr

Stay up to date on telecom expense management trends and best practices to provide informed ... Strong analytical and troubleshooting skills, with attention to detail. * Experience with SQL, data ...

DMI

Configuration Specialist

Sharonville, OH · On-site +1

Stay up to date on telecom expense management trends and best practices to provide informed ... Strong analytical and troubleshooting skills, with attention to detail. * Experience with SQL, data ...

Neotecra

IT Financial Analyst

Manhattan, NY · On-site

$73/hr

I. SUMMARY OF THE FUNCTION/ROLE The Telecom Services & Expense Management Unit team provides ... Demonstrated expert level proficiency in SQL, advanced analytics platforms such as Tableau, and the ...

PAYCO The Clearing House Payments Company L.L.C.

NY · On-site

$18.75 - $25.50/hr

Correct telecom expense reporting to Finance and O&T Admin. * Any billing errors identified are ... Analytical and detail oriented. * Proficiency in Microsoft Office Excel. Qualifications Desired:

Brooksource

IT Analyst

Chicago, IL · On-site

$40 - $50/hr

IT Procurement Analyst Chicago, IL Hybrid Role (approximately 1 day/week onsite) $40 - $50 per hour ... Experience with device expense management, wireless/telecom expense management, or technology ...

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Telecom Expense Analyst information

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How much do telecom expense analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for telecom expense analyst in the United States is $35.87, according to ZipRecruiter salary data. Most workers in this role earn between $28.12 and $43.03 per hour, depending on experience, location, and employer.

What does a telecom expense analyst do?

A Telecom Expense Analyst is responsible for managing and analyzing a company's telecommunications expenses, including phone, internet, and data services. They review invoices, audit usage, identify cost-saving opportunities, and ensure billing accuracy. Their work helps organizations optimize telecom costs, resolve billing disputes, and maintain accurate inventory of telecom assets and services. The role often involves working with vendors, internal IT teams, and finance departments.

What are the key skills and qualifications needed to thrive as a telecom expense analyst?

To thrive as a Telecom Expense Analyst, you need strong analytical abilities, attention to detail, and a background in finance, accounting, or telecommunications, often supported by a relevant degree. Familiarity with telecom expense management (TEM) software, Excel, and knowledge of telecom billing systems is typically required. Excellent problem-solving skills, communication, and the ability to work independently make someone stand out in this position. These competencies are crucial for accurately managing telecom costs, identifying savings opportunities, and ensuring financial efficiency within an organization.

What are the most common challenges faced by telecom expense analysts when managing multiple vendor contracts?

Telecom Expense Analysts often encounter challenges such as consolidating data from various vendors, keeping track of contract terms and renewal dates, and identifying discrepancies in billing. Managing multiple contracts requires strong organizational skills and attention to detail to ensure accurate invoice processing and cost optimization. The role also involves frequent communication with vendors and internal departments to resolve issues and implement cost-saving measures, making it essential to be proactive and adaptable in a fast-paced environment.

What is the difference between Telecom Expense Analyst vs Network Analyst?

AspectTelecom Expense AnalystNetwork Analyst
CredentialsTypically requires certifications like Certified Telecommunications Network Specialist (CTNS) or related experienceOften requires networking certifications such as Cisco CCNA or CompTIA Network+
Work EnvironmentPrimarily office-based, focusing on telecom billing, vendor management, and expense analysisCan be office or field-based, focusing on network infrastructure, troubleshooting, and design
Employer & IndustryTelecom companies, large corporations managing telecom expensesIT departments, telecom providers, and organizations with complex network needs

The main difference is that a Telecom Expense Analyst specializes in managing telecom costs, billing, and vendor relations, while a Network Analyst focuses on designing, maintaining, and troubleshooting network infrastructure. Both roles require technical knowledge, but their daily tasks and focus areas differ significantly.

What states have the most Telecom Expense Analyst jobs?

States with the most job openings for Telecom Expense Analyst jobs include:

What are popular job titles related to Telecom Expense Analyst jobs?

For Telecom Expense Analyst jobs, the most frequently searched job titles are:

Telecom Expense Analyst jobs near you
Infographic showing various Telecom Expense Analyst job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $74,618 per year, or $35.9 per hour.

Configuration Specialist

Sharonville, OH • On-site

DMI
See more jobs at DMIexternal

$61K/yr

Other

Medical, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About DMI
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com
About the Opportunity
We are seeking a Configuration Specialist to lead customer implementations within our Telecom Expense Management (TEM) platform. This customer-facing role is responsible for onboarding new customers, configuring platform settings based on business requirements, and providing end-user training and ongoing support. The ideal candidate will have strong analytical skills, excellent communication abilities, and experience in configuring SaaS solutions.
Duties and Responsibilities:
  • Lead customer implementations, configuring the TEM platform to align with customer requirements.
  • Work directly with customers to understand their business needs, workflows, and system dependencies.
  • Configure and customize the platform to support telecom invoice processing, cost allocation, and reporting needs.
  • Provide customer training and onboarding, ensuring users can effectively utilize the platform.
  • Develop implementation guides and best practices, documenting customer configurations and workflows.
  • Troubleshoot and resolve customer configuration issues in collaboration with internal teams.
  • Act as a subject matter expert in platform functionality, guiding customers on best use cases.
  • Work cross-functionally with Product, Development, and Support teams to improve platform usability and ensure customer success.
  • Monitor and optimize customer configurations for accuracy, compliance, and efficiency.
  • Stay up to date on telecom expense management trends and best practices to provide informed recommendations to customers.

Qualifications
Education and Years of Experience:
  • Bachelor's degree in Information Systems, Business, Telecommunications, or a related field (or equivalent experience).
  • 3+ years of experience in SaaS platform implementation, customer success, or telecom expense management.
  • Experience configuring enterprise software, financial systems, or workflow automation tools is preferred.
  • Familiarity with telecom billing, cost allocation, and IT expense management is a plus.

Required Skills & Certifications:
  • Excellent communication skills, with the ability to engage with customers at all levels.
  • Strong analytical and troubleshooting skills, with attention to detail.
  • Experience with SQL, data imports, and reporting tools is a plus.
  • Ability to translate business needs into system configurations.
  • Experience using ticketing and project management tools such as Jira, ServiceNow, or Monday.com.
  • Ability to multitask and manage multiple customer implementations simultaneously.

Additional Requirements:
  • Ability to work after hours and weekends to deliver projects on time when necessary.

Citizenship Status Required: Must be a U.S. Citizen
Physical Requirements:
  • Ability to work in an office environment.
  • Ability to sit for long periods of time.
  • Ability to utilize a keyboard and mouse.
  • Ability to work in front of a computer screen for long periods of time.

Location: Sharonville, OH
  • Hybrid; 8 PM - 5 PM EST Monday - Friday

Minimum Salary Rate
$61,600
Median Salary Rate
$77,000
Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:
  • Do What's Right - We lead with honesty and integrity.
  • Own the Outcome - We take responsibility and deliver.
  • Deliver for Our Customers - We are relentless about delivering value.
  • Think Bold, Act Smart - We innovate with purpose.
  • Win Together - We collaborate and celebrate our success.

These values aren't just ideals-they show up in how we support every part of your well-being:
  • Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
  • Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
  • Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
  • Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
  • Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.
No Agencies Please
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

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