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Telecom Expense Analyst Jobs (NOW HIRING)

Neotecra

Telecom Project Manager

Bowling Green, NY · On-site

Experience with project-based financial management, telecom expense management, budgeting/forecasting and or auditing a plus. In-depth invoice analysis and audit. Prior forecasting and reporting ...

Crox Consulting Inc

Finance Project Analyst

New York, NY · On-site

$65 - $68/hr

I. SUMMARY OF THE FUNCTION/ROLE The Telecom Services & Expense Management Unit team provides ... Analyze report for data integrity. * Establish/Optimize process to Review Cost Benefit Analyses ...

Neotecra

IT Financial Analyst

New York, NY · On-site

The Telecom Expense Management Unit team manages costs associated with telecommunication services ... Analyze report for data integrity. * Establishing/Optimizing process, assist in reviewing vendor ...

Kanak Elite Services Inc

PROJECT ANALYST

New York, NY · On-site

SUMMARY OF THE FUNCTION/ROLE The Telecom Services & Expense Management Unit team provides Telecom ... Analyze report for data integrity. * Establish/Optimize process to Review Cost Benefit Analyses ...

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Telecom Expense Analyst information

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How much do telecom expense analyst jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for telecom expense analyst in the United States is $35.87, according to ZipRecruiter salary data. Most workers in this role earn between $28.12 and $43.03 per hour, depending on experience, location, and employer.

What does a telecom expense analyst do?

A Telecom Expense Analyst is responsible for managing and analyzing a company's telecommunications expenses, including phone, internet, and data services. They review invoices, audit usage, identify cost-saving opportunities, and ensure billing accuracy. Their work helps organizations optimize telecom costs, resolve billing disputes, and maintain accurate inventory of telecom assets and services. The role often involves working with vendors, internal IT teams, and finance departments.

What are the key skills and qualifications needed to thrive as a telecom expense analyst?

To thrive as a Telecom Expense Analyst, you need strong analytical abilities, attention to detail, and a background in finance, accounting, or telecommunications, often supported by a relevant degree. Familiarity with telecom expense management (TEM) software, Excel, and knowledge of telecom billing systems is typically required. Excellent problem-solving skills, communication, and the ability to work independently make someone stand out in this position. These competencies are crucial for accurately managing telecom costs, identifying savings opportunities, and ensuring financial efficiency within an organization.

What are the most common challenges faced by telecom expense analysts when managing multiple vendor contracts?

Telecom Expense Analysts often encounter challenges such as consolidating data from various vendors, keeping track of contract terms and renewal dates, and identifying discrepancies in billing. Managing multiple contracts requires strong organizational skills and attention to detail to ensure accurate invoice processing and cost optimization. The role also involves frequent communication with vendors and internal departments to resolve issues and implement cost-saving measures, making it essential to be proactive and adaptable in a fast-paced environment.

What is the difference between Telecom Expense Analyst vs Network Analyst?

AspectTelecom Expense AnalystNetwork Analyst
CredentialsTypically requires certifications like Certified Telecommunications Network Specialist (CTNS) or related experienceOften requires networking certifications such as Cisco CCNA or CompTIA Network+
Work EnvironmentPrimarily office-based, focusing on telecom billing, vendor management, and expense analysisCan be office or field-based, focusing on network infrastructure, troubleshooting, and design
Employer & IndustryTelecom companies, large corporations managing telecom expensesIT departments, telecom providers, and organizations with complex network needs

The main difference is that a Telecom Expense Analyst specializes in managing telecom costs, billing, and vendor relations, while a Network Analyst focuses on designing, maintaining, and troubleshooting network infrastructure. Both roles require technical knowledge, but their daily tasks and focus areas differ significantly.

What states have the most Telecom Expense Analyst jobs?

States with the most job openings for Telecom Expense Analyst jobs include:

Telecom Expense Analyst jobs near you
Infographic showing various Telecom Expense Analyst job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $74,618 per year, or $35.9 per hour.

Telecom Billing Resolution Specialist

Digital Direction

Remote

Full-time

Re-posted 5 days ago

Job description

Welcome to Digital Direction, your source for Managed Telecom Solutions.
The culture at Digital Direction is both dynamic and fun. We are an interesting, passionate group of independent thinkers and doers who support and inspire each other each day. You will not find the typical corporate perspectives at Digital Direction; we have been there and done that at other organizations, and now we are doing it our way.
For 22 years and counting, or success is credited to investing heavily in our most important asset - our people. We hire the best industry experts and treat them very well. We are always looking to add even more value to our team.
This position is responsible for representing Digital Direction as part of a Managed Telecom Team for our existing and new customer base. The candidate would interface with clients and vendors to facilitate client billing resolution. The position offers virtual office (remote).
Responsibilities:
  • Investigate and resolve all client telecom carrier billing issues
  • Secure carrier credits/refunds
  • Track and monitor open disputes and ensure timely resolution, while maintaining thorough documentation for traceability and metrics
  • Ensure adherence to client financial controls, corporate policies, and telecom contract guidelines
  • Monitor compliance requirements related to telecom billing and SLA's
  • Serve as a point of contact for carrier escalations, ensuring strong partnerships while advocating the company's best interests

Requirements:
  • 10+ years' experience in telecom expense management and billing resolution
  • Strong attention to detail; proven track record of identifying and resolving billing discrepancies.
  • Hands-on experience auditing telecom invoices (voice, data, wireless)
  • Familiarity with telecom billing systems, carrier portals, and contract terms
  • Practical experience in wireline and wireless telecommunications services, including knowledge of carriers, billing structures, and contract terms.
  • Expertise in MS Excel and data analysis tools to manage and reconcile large datasets
  • Proficiency with telecom expense management (TEM) platforms or specialized billing software.
  • Experience working in a CRM system (Salesforce, MS Dynamics etc.)
  • Excellent communication, leadership, negotiation, and conflict resolution abilities

If you meet the requirements and are passionate about working with clients in the telecom industry, we encourage you to apply for this exciting opportunity.

Apply