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Telecom Customer Success Manager Jobs (NOW HIRING)

Azeus Convene

Customer Success Manager

Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...

Citian

Customer Success Manager

Washington, DC · Remote

As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...

Azeus Convene

Customer Success Manager

Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...

Empyra Inc.

WI · On-site

The Customer Success Manager will be responsible for listening to customers' challenges, analyzing data, and providing strategic solutions and excellent customer service on a daily basis. As a ...

UNITI

Senior Customer Success Mgr

Little Rock, AR · On-site

The Customer Success Manager ensures customers are satisfied with their services and are realizing ... Experience in the technology or telecom sectors. * Track record of cross disciplinary team ...

Cosán Group

Customer Success Manager

Customer Success Manager (Hybrid - Tampa, FL | WFH - Select States) Candidates must be legally authorized to work in the United States and reside in one of the following states: Florida, Texas ...

Attentive

Customer Success Manager

Customer Success Manager We are seeking an experienced and dynamic individual to join our team as a Customer Success Manager. An ideal candidate will have 3+ years of experience in customer success ...

UNITI

Major Customer Success Mgr

Denver, CO · On-site

The Major Customer Success Manager assures us customers are satisfied with services and are ... or telecom sectors · Track record of cross-disciplinary team collaboration, influencing and ...

PetsApp

Customer Success Manager

Manhattan, NY · On-site

About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...

Auxmode

Customer Success Manager

Customer Success Manager The Customer Success Manager works to ensure the success of our portfolio of clients. CSM will accomplish this by intimately knowing Aux Mode's clients and services and ...

Murj

Customer Success Manager

The Customer Success Manager will perform and be proficient at all phases of the Customer Onboarding process from Pre-launch through post launch follow up and optimization. In performing these tasks ...

Blue Prism Group

Customer Success Manager

Customer Success Manager SS&C Blue Prism Document Automation is seeking a Customer Success Manager to join our small, collaborative Customer Success team. Do you enjoy partnering with team members to ...

Justworks

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager New York, New York Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to ...

Sparta Commodities

Customer Success Manager

Houston, TX · On-site

Customer Success Manager We're looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. You'll own a portfolio of clients -- including ...

Bee Genius

Customer Success Manager

Oakland, CA · On-site

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...

Impartner, Inc.

Customer Success Manager

The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...

Intelliculture

Customer Success Manager

Customer Success Manager Location: Remote (Western U.S. or Western Canada preferred) At IntelliCulture, we're revolutionizing Ag-Tech to empower the farmers who keep our world running. Our SaaS-based ...

Scispot

Customer Success Manager

Customer Success Manager As a Customer Success Manager (CSM), you'll be the voice of our customers, working closely with both new and potential clients to understand their scientific needs. You'll ...

Cypress HCM

Customer Success Manager

DE · Remote

Customer Success Manager Location: Remote (EST | CST) Employees : 50| Team Size: 3-5 Industry: SaaS Reporting To: Director of Customer Success Seeking an experienced Customer Success Manager to join ...

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Telecom Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do telecom customer success manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for telecom customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a telecom customer success manager?

Telecom Customer Success Managers are professionals responsible for ensuring that telecommunications clients derive maximum value from a company's products and services. They act as a bridge between the customer and the company, addressing client needs, resolving issues, and promoting customer satisfaction and retention. Their role often includes onboarding new clients, providing ongoing support, and identifying opportunities for upselling or cross-selling. By building strong relationships and proactively managing accounts, they help reduce churn and encourage long-term partnerships.

How does a telecom customer success manager typically collaborate with technical and sales teams to support client needs?

A Telecom Customer Success Manager often acts as a bridge between clients, technical support, and sales teams. They regularly communicate client feedback and requirements to internal teams, ensuring technical solutions align with customer goals. Additionally, they may participate in joint meetings to resolve issues, implement new services, and identify upsell opportunities. Effective collaboration requires strong communication skills, a solid understanding of telecom products, and the ability to coordinate cross-functional initiatives for optimal client satisfaction.

What are the key skills and qualifications needed to thrive as a telecom customer success manager, and why are they important?

To thrive as a Telecom Customer Success Manager, you need a solid understanding of telecommunications services, account management expertise, and a bachelor’s degree in business or a related field. Familiarity with CRM platforms (like Salesforce), ticketing systems, and data analytics tools is typically required. Exceptional communication, problem-solving abilities, and relationship-building skills set top performers apart in this role. These skills ensure customer satisfaction, promote loyalty, and drive growth in a competitive telecom market.

What are popular job titles related to Telecom Customer Success Manager jobs?

For Telecom Customer Success Manager jobs, the most frequently searched job titles are:

Infographic showing various Telecom Customer Success Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Remote

Azeus Convene
See more jobs at Azeus Conveneexternal

Full-time

Posted 9 days ago

Job description

Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has already been recognized by reputable institutions across the globe. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries.
As a Customer Success Manager, you will play an important role in ensuring our clients maximize the value of Convene, build strong long-term relationships, and identify opportunities to further support their business needs.
Visit azeusconvene.com for more information.
Responsibilities
  • Report to the Regional Manager and Head of Global Customer Success
  • Manage assigned client accounts and ensure timely and effective account follow-through.
  • Proactively engage with clients to understand their needs and guide them on best practices for using Convene.
  • Build and maintain strong relationships with existing clients within the assigned region.
  • Identify creative opportunities to grow existing accounts through upselling and client referrals, based on customer needs and business requirements.
  • Attend weekly and monthly meetings and provide regular updates on account status, customer engagement, and opportunities.
  • Maintain accurate and up-to-date records of client interactions, activities, and opportunities in the CRM system.

Qualifications
  • 1-3 years of experience in Customer Success, Account Management, Sales, Client Relationship Management, or a related role.
  • Experience in a SaaS environment is preferred; experience in the IT or technology industry is also an advantage.
  • Strong client relationship management and communication skills, with the ability to understand customer needs and provide appropriate solutions.
  • Proactive and customer-focused, with the ability to manage multiple client accounts and priorities effectively.
  • Experience using CRM systems is an advantage.

Apply