Tampa, FL · On-site
$55K - $61K/yr
The Customer Support Manager will oversee daily customer service operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader ...
Tampa, FL · On-site
$55K - $61K/yr
The Customer Support Manager will oversee daily customer service operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader ...
Hopkinsville, KY · On-site
$19/hr
Description Customer Support Manager - Furniture Retail Starting Pay: $19.00 per hour Are you organized, dependable, and comfortable helping both customers and coworkers solve problems? Furniture ...
Hopkinsville, KY · On-site
$19/hr
Description Customer Support Manager - Furniture Retail Starting Pay: $19.00 per hour Are you organized, dependable, and comfortable helping both customers and coworkers solve problems? Furniture ...
Atlanta, GA · On-site
$60K - $65K/yr
Polous is seeking a detail-oriented and motivated Customer Support Manager to lead and enhance our customer support operations. In this role, you will oversee a team of support agents, implement ...
Atlanta, GA · On-site
$60K - $65K/yr
Polous is seeking a detail-oriented and motivated Customer Support Manager to lead and enhance our customer support operations. In this role, you will oversee a team of support agents, implement ...
Chesterfield, MO · On-site
As a Customer Support Manager, you'll serve as the primary point of contact for assigned customer accounts while partnering closely with Sales, Supply Chain, Production, Quality, and Finance to ...
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Chesterfield, MO · On-site
As a Customer Support Manager, you'll serve as the primary point of contact for assigned customer accounts while partnering closely with Sales, Supply Chain, Production, Quality, and Finance to ...
Houston, TX · On-site
The Customer Support Manager (CSM) provides intense and appropriate customer focus and satisfaction during the delivery of Motorola's Lifecycle Service products. * Manage Enterprise contracts with ...
Houston, TX · On-site
The Customer Support Manager (CSM) provides intense and appropriate customer focus and satisfaction during the delivery of Motorola's Lifecycle Service products. * Manage Enterprise contracts with ...
Algona, WA · On-site
$87K - $120K/yr
Summary The Customer Support Manager is a hands-on leadership role for someone ready to take our customer support function from reactive to proactive. This person will build the SOPs, processes, and ...
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Algona, WA · On-site
$87K - $120K/yr
Summary The Customer Support Manager is a hands-on leadership role for someone ready to take our customer support function from reactive to proactive. This person will build the SOPs, processes, and ...
The Customer Support Manager (CSM) provides intense and appropriate customer focus and satisfaction during the delivery of Motorola's Lifecycle Service products. * Manage Enterprise contracts with ...
The Customer Support Manager (CSM) provides intense and appropriate customer focus and satisfaction during the delivery of Motorola's Lifecycle Service products. * Manage Enterprise contracts with ...
NY · On-site
The Manager of Support Services will be responsible for managing support operations, developing employees, monitoring performance, improving processes, and ensuring customer issues are addressed ...
NY · On-site
The Manager of Support Services will be responsible for managing support operations, developing employees, monitoring performance, improving processes, and ensuring customer issues are addressed ...
Orlando, FL · On-site
We are hiring a Customer Support Manager to lead and scale MAKE's support function as we grow our creator community. This role will be responsible for managing day-to-day support operations, building ...
Orlando, FL · On-site
We are hiring a Customer Support Manager to lead and scale MAKE's support function as we grow our creator community. This role will be responsible for managing day-to-day support operations, building ...
Position Summary The Middleby Corporation is seeking a highly organized and customer-focused Customer Support Manager to join our team. As a key point of contact for customers, vendors, manufacturers ...
Position Summary The Middleby Corporation is seeking a highly organized and customer-focused Customer Support Manager to join our team. As a key point of contact for customers, vendors, manufacturers ...
Customer Support Manager Location: Remote Reports To: VP of Operations, BEC Legal Systems Travel: Estimated 5-10%: periodic visits to the Cincinnati office, occasional client sites, and industry ...
Customer Support Manager Location: Remote Reports To: VP of Operations, BEC Legal Systems Travel: Estimated 5-10%: periodic visits to the Cincinnati office, occasional client sites, and industry ...
Manhattan, NY · On-site
You'll own our customer support operation end to end: the team, the metrics, the strategy, and its impact on the P&L. Reporting to the Head of Ops, you'll manage a team of offshore agents, partner ...
Manhattan, NY · On-site
You'll own our customer support operation end to end: the team, the metrics, the strategy, and its impact on the P&L. Reporting to the Head of Ops, you'll manage a team of offshore agents, partner ...
TX · Remote
$28 - $29/hr
Remote (must reside in the United States) Duration: 12-month contract Job Summary Seeking a Customer-Facing Project Coordinator to support telecom customer delivery projects. This role focuses on ...
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TX · Remote
$28 - $29/hr
Remote (must reside in the United States) Duration: 12-month contract Job Summary Seeking a Customer-Facing Project Coordinator to support telecom customer delivery projects. This role focuses on ...
Chicago, IL · On-site
Customer Support Manager RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations ...
Chicago, IL · On-site
Customer Support Manager RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations ...
Aurora, IL · On-site
$97K/yr
The Manager-FSQA Customer Support role will serve as a resource to key customers by supporting North America Zone FSQA Directors, processing plants and other OSI functions by working directly with ...
Aurora, IL · On-site
$97K/yr
The Manager-FSQA Customer Support role will serve as a resource to key customers by supporting North America Zone FSQA Directors, processing plants and other OSI functions by working directly with ...
The Consumer Customer Support Manager leads the Consumer Order Management teams supporting Wholesale, Strategic Accounts, and Club Channels. This role partners closely with Sales, Supply Chain, and ...
The Consumer Customer Support Manager leads the Consumer Order Management teams supporting Wholesale, Strategic Accounts, and Club Channels. This role partners closely with Sales, Supply Chain, and ...
Job Category Customer Support Position Summary The Consumer Customer Support Manager leads the Consumer Order Management teams supporting Wholesale, Strategic Accounts, and Club Channels. This role ...
Job Category Customer Support Position Summary The Consumer Customer Support Manager leads the Consumer Order Management teams supporting Wholesale, Strategic Accounts, and Club Channels. This role ...
Job Category Customer Support Position Summary The Consumer Customer Support Manager leads the Consumer Order Management teams supporting Wholesale, Strategic Accounts, and Club Channels. This role ...
Job Category Customer Support Position Summary The Consumer Customer Support Manager leads the Consumer Order Management teams supporting Wholesale, Strategic Accounts, and Club Channels. This role ...
Jackson, MS · On-site
$14.75 - $19/hr
... Customer Support Manager to lead client communications, monitor service quality, and ensure a seamless experience from first interaction through completion. This fully remote role is ideal for ...
Jackson, MS · On-site
$14.75 - $19/hr
... Customer Support Manager to lead client communications, monitor service quality, and ensure a seamless experience from first interaction through completion. This fully remote role is ideal for ...
Reporting to the Director, this role manages Support Analysts who respond to customer issues submitted through phone, email, web form, and other support channels. In this role, you will be ...
Reporting to the Director, this role manages Support Analysts who respond to customer issues submitted through phone, email, web form, and other support channels. In this role, you will be ...
$33K - $39.7K
8% of jobs
$44.5K is the 25th percentile. Wages below this are outliers.
$39.7K - $46.5K
23% of jobs
$46.5K - $53.2K
6% of jobs
$53.2K - $59.9K
8% of jobs
The median wage is $61.3K / yr.
$59.9K - $66.6K
18% of jobs
$66.6K - $73.4K
8% of jobs
$75K is the 75th percentile. Wages above this are outliers.
$73.4K - $80.1K
9% of jobs
$80.1K - $86.8K
6% of jobs
$86.8K - $93.5K
3% of jobs
$93.5K - $100.3K
4% of jobs
$100.3K - $107K
4% of jobs
$33K
$66.1K
$107K
For Telecom Customer Support Manager jobs, the most frequently searched job titles are:
Tampa, FL • On-site
$55K - $61K/yr
Full-time
Re-posted 14 hours ago
Next Coms Talk is a forward-thinking communications company dedicated to delivering exceptional customer experiences and seamless support solutions. We combine innovation, service excellence, and a people-first culture to create an environment where talent thrives. As we continue growing, we are seeking a dedicated Customer Support Manager to elevate our service operations and lead with impact.
Job Description
The Customer Support Manager will oversee daily customer service operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader capable of driving service excellence, refining support processes, and empowering teams to deliver consistent results.
Responsibilities
Lead and manage the customer support team to ensure effective and efficient service delivery.
Implement and optimize customer service strategies, workflows, and best practices.
Monitor KPIs and service metrics to ensure performance standards are met or exceeded.
Handle escalated customer inquiries with professionalism and sound decision-making.
Collaborate with internal departments to streamline communication and enhance the customer journey.
Train, mentor, and develop team members to strengthen skills and overall performance.
Prepare regular reports on customer feedback, service trends, and team progress.
Job Description
The Customer Support Manager will oversee daily customer service operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader capable of driving service excellence, refining support processes, and empowering teams to deliver consistent results.
Responsibilities
Lead and manage the customer support team to ensure effective and efficient service delivery.
Implement and optimize customer service strategies, workflows, and best practices.
Monitor KPIs and service metrics to ensure performance standards are met or exceeded.
Handle escalated customer inquiries with professionalism and sound decision-making.
Collaborate with internal departments to streamline communication and enhance the customer journey.
Train, mentor, and develop team members to strengthen skills and overall performance.
Prepare regular reports on customer feedback, service trends, and team progress.
Qualifications
Strong leadership and communication skills with the ability to guide and motivate teams.
Excellent problem-solving abilities and a customer-centric mindset.
Solid organizational skills with attention to detail and process improvement.
Ability to work effectively in a fast-paced, collaborative environment.
Proficiency in support systems, ticketing processes, and performance tracking tools.
Benefits
Competitive salary range of $55,000 - $61,000
Opportunities for career growth and professional development
Supportive and dynamic work environment
Job Type: Full-time
Skill-building and advancement opportunities within a growing company
Sourced by ZipRecruiter
Houston, TX, US
