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Telecom Customer Service Support Jobs (NOW HIRING)

$38.56/hr

Customer Service Support Apply now Job no: 496378 Work type: Full Time Location: East, South Categories: In Home Care Customer Service Support Camberwell Hub | Maximum Term (12 Months) | Full Time | ...

Customer Service Support Reports To: Customer Service Supervisor Position Summary: We are seeking a detail-oriented and proactive Customer Service Support professional to join our team. This role is ...

Customer Service Support

$17.50 - $22.25/hr

Join Our Crew as a Customer Support Mod Are you passionate about helping people and delivering exceptional service? We're looking for dedicated and customer-focused individuals to join our dynamic ...

Telecom Project Coordinator

TX · Remote

$28 - $29/hr

Remote (must reside in the United States) Duration: 12-month contract Job Summary Seeking a Customer-Facing Project Coordinator to support telecom customer delivery projects. This role focuses on ...

Customer Service Support Lv1

Elizabethtown, PA · On-site

$15.25 - $19.50/hr

Customer Service Support The Customer Service Support 1 - Customer Enabling will support routine customer enabling activities of the order management process and will help execute well established ...

Customer Service Support Lv2

Olathe, KS · On-site

$16.50 - $21/hr

The Customer Service Support 2 - Customer Enabling will support routine customer enabling activities of the order management process and will help execute well established customer service activities ...

Customer Service Support 2

Fremont, CA · Hybrid

$18.50 - $23.75/hr

The impact you'll make Join Lam as a Customer Service Support professional, where you'll be a pivotal part of our commitment to delivering exceptional pre-sales and post-sales service. You'll support ...

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Telecom Customer Service Support information

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How much do telecom customer service support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for telecom customer service support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

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Cities with the most Telecom Customer Service Support job openings:

What states have the most Telecom Customer Service Support jobs?

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For Telecom Customer Service Support jobs, the most frequently searched job titles are:

Customer Service Support

On-site

$38.56/hr

Full-time

Posted 26 days ago


Key responsibilities

  • Manage customer account administration tasks such as updating customer notes, budgets, schedules, and processing invoices.

  • Provide internal and external customer service via telephone to Home Care Package customers and private fee-for-service customers.

  • Liaise with customers daily to support care plans and coordinate services.


Job description

Customer Service Support

Apply now Job no: 496378
Work type: Full Time
Location: East, South
Categories: In Home Care

Customer Service Support

Camberwell Hub | Maximum Term (12 Months) | Full Time | $38.56/hour ($76209 p.a.) + up to $18,550 Salary Packaging

About the role
Our Customer Service Support (CSS) staff are the first point of contact (via the phone) for Baptistcare's Home Care Package services. The Customer Service Support staff carry out a range of customer account administration tasks: managing service schedules + budgets, coordination of services for clients and invoices. 

To summarise in short...

  • Provide internal and external customer service via telephone to our: Home Care Package customers & 'private fee-for-service customers'
  • Liaise with Baptistcare customers daily to provide admin support for customer 'care plans'
  • Daily administration: updating customer notes + budgets, updating schedules, processing invoices
  • Month-end reports

About you

To be successful in this role, you will need the following:

  • Minimum of 2 years' experience in a similar, phone-based role with high volume of incoming calls and experience in problem solving
  • Experience in Aged Care sector will be highly regarded
  • Qualification in Office Admin /Support or qualified by relevant experience

For You

Baptistcare is focused on living our values, not just talking about them. You'll find the culture at Baptistcare is one of genuine respect, support, and positive intention. We work hard to achieve results through change, continuous improvement, and ongoing focus on providing the best service delivery to our stakeholders.

Further, the successful candidate will receive:

A competitive salary, plus access to the tax benefits of salary packaging and novated leasing.

Access to confidential counselling and support services.

Be part of an organisation and a team that is driven to make a difference to the lives of our vulnerable community members.

 

About Baptistcare

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life's challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That's what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.

BaptistCare - Inspired by Jesus to champion care for all.

How to Apply:

Hit 'Apply' now - applications are reviewed as they are received, so don't wait.

Questions about the role? Contact me Aya Badawy aya.badawy@baptistcare.org.au

Please note: applications must be submitted through our online system. We are unable to accept applications via email. We kindly ask that recruitment agencies refrain from making contact or submitting candidates for this position. Only short-listed applicants will be contacted.

BaptistCare is dedicated to the safety, empowerment, and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children, and young people to feel safe and respected.

Advertised: 14 Aug 2026 AUS Eastern Standard Time
Applications close: 11 Sep 2026 AUS Eastern Standard Time

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