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Telecom Call Center Jobs (NOW HIRING)

Sound Telecom

Call Center Representative

Spokane, WA · On-site

$18 - $21/hr

Spokane, WA At Sound Telecom, you will provide professional and comprehensive support to a diverse range of companies that include medical offices, apartment complexes, professional services, and ...

MCI Careers

Call Center Representative

Tampa, FL · On-site

$14/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

MCI Careers

Call Center Representative

Addison, TX · On-site

$15.50 - $19.25/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

MCI Careers

Call Center Representative

Addison, TX · On-site

$15.50 - $19.25/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

MCI Careers

Call Center Representative

Tampa, FL · On-site

$14.50 - $18.25/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

MCI Careers

Call Center Representative

Wichita, KS · On-site

$12 - $15/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

MCI Careers

Call Center Representative

Mesilla, NM · On-site

$12 - $14.10/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

MCI Careers

Call Center Representative

Killeen, TX · On-site

$14.50 - $18.25/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

MCI Careers

Call Center Representative

Mesilla, NM · On-site

$15.75 - $19.75/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

MCI Careers

Call Center Representative

Garden City, GA · On-site

$15 - $18.50/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

The Sydney Call Centre

Remote Call Center Representative

$16.50 - $20.50/hr

Remote Call Center Representatives MCI is one of the fastest-growing tech-enabled business services ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

MCI Careers

Call Center Supervisor

Wichita, KS · On-site

$30K - $40K/yr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

$30K - $40K/yr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

MCI Careers

Call Center Supervisor

Savannah, GA · On-site

... call center footprint and operations that extend across multiple countries. We deliver Customer ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

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Showing results 1-20

All JobsTelecom Call Center Jobs

Telecom Call Center information

See salary details

$10

$17

$25

How much do telecom call center jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for telecom call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Telecom Call Center?

A Telecom Call Center is a centralized office where agents handle customer inquiries, complaints, and support requests related to telecommunications services such as phone, internet, and television. Employees in these centers assist customers with billing questions, technical support, account management, and service upgrades. Telecom call centers may provide support via phone, email, chat, or social media, and are essential for maintaining customer satisfaction and resolving issues efficiently. Many telecom companies operate call centers both domestically and internationally.

What jobs pay $10,000 a month without a degree?

In a telecom call center, high-paying roles such as team leaders or specialized sales agents can reach or exceed $10,000 monthly through commissions and bonuses, especially with experience and strong performance. Typically, these roles require excellent communication skills, product knowledge, and sometimes certifications, but they do not always require a college degree. Advancement and performance-based incentives are key factors in achieving such income levels in this field.

Is Telecom a good company to work for?

Telecom call center jobs are often characterized by customer service responsibilities, requiring communication skills and patience. Work environments can vary, with some companies offering training programs and flexible schedules, but employee experiences depend on the specific employer and management practices.

How can I make 2000 a week working from home?

A Telecom Call Center representative can potentially earn $2000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills such as technical support or sales. Achieving this income may also involve commission or performance-based incentives, and having good communication skills and familiarity with call center software can improve earning potential.

What is the difference between Telecom Call Center vs Customer Service Representative?

AspectTelecom Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes technical certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentCall center setting, often in a corporate office or remoteVaries; retail, office, or remote environments
Employer & Industry UsageTelecommunications companies, customer support centersVarious industries including retail, banking, healthcare
Common Search & Comparison IntentUnderstanding roles within telecom supportGeneral customer service roles across industries

The Telecom Call Center primarily focuses on handling technical support and service inquiries for telecom services, often requiring specific industry knowledge. Customer Service Representatives have a broader role across multiple industries, emphasizing customer satisfaction and problem resolution. While both roles involve communication skills and similar credentials, Telecom Call Centers are specialized for telecom-specific issues, whereas Customer Service Representatives serve diverse sectors.

What are some common challenges faced by agents in a telecom call center, and how are they typically addressed?

Agents in a telecom call center often encounter high call volumes, complex technical inquiries, and occasionally difficult customers. To help manage these challenges, most centers provide thorough training, robust knowledge bases, and ongoing support from supervisors or team leads. Additionally, many telecom companies invest in modern customer relationship management (CRM) systems to streamline processes and enable quick access to customer histories. Regular team meetings and feedback sessions are also common to share best practices and address concerns.

What are the key skills and qualifications needed to thrive as a Telecom Call Center Representative, and why are they important?

To thrive as a Telecom Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic troubleshooting tools is typically required. Patience, active listening, and resilience under pressure help you stand out in managing diverse customer interactions. These skills are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting business retention goals in a fast-paced environment.

What is the highest paying call center job?

In a telecom call center, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than frontline customer service representatives. These roles typically require leadership skills, experience, and sometimes certifications, and they oversee team performance and operational efficiency.
More about Telecom Call Center jobs
What states have the most Telecom Call Center jobs? States with the most job openings for Telecom Call Center jobs include:
What job categories do people searching Telecom Call Center jobs look for? The top searched job categories for Telecom Call Center jobs are:
Telecom Call Center jobs near you
Infographic showing various Telecom Call Center job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, and 17% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Representative

Call Center Representative

Sound Telecom

Spokane, WA • On-site

$18 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Key responsibilities

  • Provide professional and comprehensive support to a diverse range of companies via inbound calls.

  • Manage a high-volume of inbound calls and ensure any message taken is captured efficiently with accuracy.

Job description

Call Center Representative
Location: Spokane, WA

At Sound Telecom, you will provide professional and comprehensive support to a diverse range of companies that include medical offices, apartment complexes, professional services, and more! Your day-today will be managing a high-volume of inbound calls and ensuring any message taken is captured efficiently with accuracy. To be set up for success, you will be trained on our internal advanced call processing systems and industry-leading tools. We are an inbound call center only, so telemarketing calls or sales solicitations are not part of the role.

We are looking for dedicated, open-minded individuals who are looking for a long-term career and bring an upbeat tone, a strong command of English, and a typing speed of at least 35 WPM. Additionally, if you value punctuality and the kind of accountability essential to a lasting team, we would love to have you grow with us!

Compensation: Earn a premium rate of $21/hour by maintaining perfect attendance. This includes punctuality at the shift start, timely returns from breaks, and full shift completion. The base rate without perfect attendance is $18/hour.

Full-time employees are eligible for a robust benefits package including:

  • Employee Stock Ownership
  • Comprehensive Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance Policy
  • Legal Assistance

Shifts Offered:

  • Full Time - 40 hours per week, 10 hour shifts
  • Must be available to work a weekend day (Sat or Sun each week)

Sound Telecom is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Interested? Apply Today!


Job Posted by ApplicantPro