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Telecom Billing Administrator Jobs (NOW HIRING)

Healthcare Realty Trust

Telecom Manager

Nashville, TN · On-site

Negotiate and administer contracts with PBX/UC vendors, SIP-trunk providers, contact-center SaaS ... Monitor bills and spend to optimize service cost and capability. * Manage wire and wireless lines ...

Healthcare Realty

Telecom Manager

Nashville, TN · On-site

Negotiate and administer contracts with PBX/UC vendors, SIP‑trunk providers, contact‑center ... Monitor bills and spend to optimize service cost and capability. * Manage wire and wireless lines ...

Healthcarerealty

Telecom Manager

Nashville, TN · On-site

Negotiate and administer contracts with PBX/UC vendors, SIPtrunk providers, contactcenter SaaS ... Monitor bills and spend to optimize service cost and capability. * Manage wire and wireless lines ...

Dycom Industries, Inc.

Admin Billing Specialist

Jackson, GA · On-site

$17.50 - $23.75/hr

Ability to pass pre-employment screening * 2+ years of experience in project coordination, billing, accounting support, or administrative role (construction/telecom/utilities preferred) * Strong ...

SRI

Project Cost Administrator

Baton Rouge, LA · On-site

$60K - $85K/yr

Description of Role SRI Telecom is seeking a Project Cost Administrator to provide comprehensive ... Identify and resolve billing discrepancies, ensuring timely submission of invoices in accordance ...

USM

Salesforce Administrator

Germantown, MD · On-site

$50 - $55/hr

Salesforce Administrator Location: German town, MD Duration: 6 month with potential to hire. ONLY ... our telecom products, as well as customer information and billing information. So look for ...

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Telecom Billing Administrator information

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How much do telecom billing administrator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for telecom billing administrator in the United States is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.40 per hour, depending on experience, location, and employer.

What is a telecom billing administrator?

Telecom Billing Administrators are professionals responsible for managing and overseeing the billing processes within telecommunications companies. Their duties typically include preparing, auditing, and issuing invoices for telecom services, reconciling billing discrepancies, maintaining accurate records, and ensuring compliance with billing policies and regulations. They also collaborate with internal teams and customers to resolve billing issues and answer queries related to invoices and payments. Strong attention to detail and organizational skills are essential for this role, as well as familiarity with telecom billing systems and software.

What are the key skills and qualifications needed to thrive as a telecom billing administrator?

To thrive as a Telecom Billing Administrator, you need strong analytical skills, attention to detail, and a background in accounting or finance, often supported by a relevant degree or equivalent experience. Familiarity with telecom billing systems (such as CSG, Amdocs, or Oracle), invoicing software, and spreadsheet tools like Excel is typically required. Excellent organizational skills, problem-solving abilities, and effective communication set top performers apart in this role. These competencies ensure accurate billing, minimize revenue leakage, and maintain positive client relationships in a complex, data-driven environment.

What are some common challenges faced by a telecom billing administrator and how can they be managed?

Telecom Billing Administrators often encounter challenges such as managing large volumes of billing data, ensuring accuracy in processing invoices, and resolving discrepancies between service usage and billed amounts. Staying organized and leveraging automated billing systems can help minimize errors. Additionally, strong communication skills are vital when collaborating with internal teams and vendors to resolve disputes efficiently. Proactively monitoring and regularly auditing billing processes also helps maintain consistency and transparency.

What are popular job titles related to Telecom Billing Administrator jobs?

For Telecom Billing Administrator jobs, the most frequently searched job titles are:

Infographic showing various Telecom Billing Administrator job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $49,314 per year, or $23.7 per hour.

Telecom Manager

Nashville, TN • On-site

Healthcare Realty Trust
Real Estate • 201 - 500 employees
Learn more about Healthcare Realty Trustexternal

Full-time

Posted 11 days ago

Job description

Healthcare Realty (NYSE: HR) is hiring a Telecom Manager at its corporate headquarters in Nashville, TN. Healthcare Realty is a real estate investment trust (REIT) that owns and operates medical outpatient buildings primarily located around market-leading hospital campuses. The Company selectively grows its portfolio through property acquisition and development. As the first and largest REIT to specialize in medical outpatient buildings, Healthcare Realty's portfolio includes approximately 650 properties totaling more than 38 million square feet concentrated in 15 growth markets.
This is a full-time in-office position. We offer competitive compensation with an annual bonus. To see a full list of employee benefits, visit https://www.healthcarerealty.com/careers/.
Equal Opportunity and Affirmative Action Employer including Minorities/Women/Veterans/Disabilities
Job Description:
The Telecom Manager will lead the strategy, design, implementation, and ongoing operation of an organization's voice-communication ecosystem. This role manages vendor relationships, controls budgets, defines service-level agreements (SLAs), and ensures that all voice services are reliable, secure, and aligned with business objectives.
The Telecom Manager reports to the AVP of Technology Services and works closely with Security, Application Development, Customer Service, and Finance partners.
Key Responsibilities:
  • Negotiate and administer contracts with PBX/UC vendors, SIP-trunk providers, contact-center SaaS suppliers, and hardware OEMs.
  • Track vendor performance against SLAs; drive corrective actions when service levels slip.
  • Manage Broadband Accounts and Contracts.
  • Manage POTS replacements.
  • Monitor bills and spend to optimize service cost and capability.
  • Manage wire and wireless lines as the organization grows.
  • Create and administer policies around hardware and services.
  • Align telephony strategy with enterprise digital-transformation initiatives (e.g., Teams Phone System, AI-driven contact centers).

Required Qualifications:
  • Bachelor's degree in technology related field or equivalent
  • 4+ years of project and contract management experience.
  • Experience managing cross-functional projects with matrixed stakeholders.
  • Negotiation experience; comfortable reviewing SLAs, service credits, and renewal terms.
  • Expertise in PBX/UC platforms (RingCentral, Microsoft Teams Phone System, Zoom Phone, etc.).

Preferred Qualifications:
  • Experience with an Agile working environment.
  • Strong understanding of Business Continuity
  • Strong understanding of traffic classification.
  • Strong understanding of Telephony and network impact.
  • Exposure to real estate, healthcare, or REIT environments is a plus.
  • Experience with IT compliance standards (e.g., SOX) preferred.

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