ZipRecruiter

Log In

1

Telecom Associate Jobs in Florida (NOW HIRING)

next page

Showing results 1-20

All JobsTelecom Associate JobsTelecom Associate Jobs in Florida

Telecom Associate information

What is a telecom associate job description?

A telecom associate is responsible for installing, maintaining, and repairing telecommunications equipment and systems, such as phone lines, internet connections, and network hardware. They often troubleshoot technical issues, ensure system functionality, and may assist customers with service-related problems, typically working in a technical or customer service environment. Strong communication skills and knowledge of networking tools are important for this role.

Why is Gen Z struggling to get jobs?

Gen Z faces challenges in securing jobs like Telecom Associate roles due to high competition, limited work experience, and evolving skill requirements such as digital literacy and customer service. Employers often seek candidates with relevant certifications, adaptability, and strong communication skills, which can be less developed in younger applicants.

What are some typical challenges Telecom Associates encounter when managing multiple projects simultaneously?

Telecom Associates often juggle several projects at once, such as coordinating service installations, troubleshooting network issues, and updating documentation. Balancing these responsibilities requires effective time management and prioritization to meet deadlines and ensure high-quality service. Additionally, they must communicate clearly with both technical teams and clients, which can be challenging when managing competing demands. Regular status updates, clear documentation, and collaboration with team members help Telecom Associates navigate these challenges successfully.

What are the key skills and qualifications needed to thrive as a Telecom Associate, and why are they important?

To excel as a Telecom Associate, you typically need a background in telecommunications or networking, strong analytical skills, and a relevant associate degree or certification. Familiarity with telecom management systems, network monitoring tools, and industry-standard protocols is highly valuable. Excellent attention to detail, problem-solving abilities, and effective communication help you manage tasks and collaborate with technical teams. These competencies ensure reliable network operations, efficient troubleshooting, and high-quality customer service in a technical environment.

Who are the big 4 in telecom?

The Big 4 in telecom typically refer to the four largest wireless carriers in the industry: Verizon, AT&T, T-Mobile, and Sprint (now part of T-Mobile). These companies dominate the market in terms of coverage, customer base, and infrastructure, and they often seek telecom associates for roles involving customer service, network support, and sales.

How can I make $2000 a week working from home?

A Telecom Associate can potentially earn $2000 a week by working in high-demand roles such as technical support, sales, or network installation, often requiring strong communication skills and technical knowledge. Increasing earnings may involve working overtime, taking on multiple clients, or obtaining relevant certifications to qualify for higher-paying positions in the remote telecom industry.

What is the difference between Telecom Associate vs Customer Service Representative?

AspectTelecom AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma or equivalent; sometimes technical training
Work EnvironmentTelecom companies, call centers, technical supportCustomer service centers, retail stores, call centers
Employer & Industry UsageTelecommunications industry, service providersVarious industries including retail, telecom, and service sectors
Common Search & ComparisonYesYes

Telecom Associates primarily focus on technical support, installation, and maintenance within the telecommunications industry, often requiring technical certifications. Customer Service Representatives handle customer inquiries, billing, and support across multiple industries. While both roles involve communication with clients, Telecom Associates tend to have a more technical focus, whereas Customer Service Representatives focus on customer satisfaction and issue resolution.

What are Telecom Associates?

Telecom Associates are professionals who support the installation, maintenance, and troubleshooting of telecommunications systems, including phone, internet, and data networks. They often assist with configuring equipment, monitoring network performance, and resolving connectivity issues. Their role may also involve working with vendors, documenting technical procedures, and ensuring compliance with industry standards. Telecom Associates are essential for keeping communication systems reliable and efficient in businesses and organizations.
What are the most commonly searched types of Telecom jobs in Florida? The most popular types of Telecom jobs in Florida are:
Telecom Associate jobs near you
Voice Analyst (Telecom Support)

Voice Analyst (Telecom Support)

Nemours Children's Health

Orlando, FL • On-site

Full-time

Posted yesterday

Nemours Children's Health rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

67th of 890 rated healthcare providers

Job description

Nemours is seeking a Voice Analyst (Telecom Support), to join our Nemours Children's Health team in Orlando, Florida.

The Communications Analyst is a technical position responsible to perform various work functions in support of the Telecom team.  This position will require 3+ years of senior level knowledge of Cisco CUCM, Unity Connection and contact center technologies.  Administration experience with contact center technologies from any of the top vendors such as Talkdesk, Genesys, Five9 or UCCE is acceptable.  This will include the analysis and resolution of system hardware, software and networking issues. A working knowledge of telecommunication networks and their supporting systems is also required.

In addition, this position will define project requirements, estimate project tasks, and provide industry knowledge in performing basic and advanced tasks associated with administration responsibilities.  

Essential Functions:

  • Coordinate vendors, maintenance and upgrades to minimize downtime and/or impact on end users.
  • Proactively monitor and analyze system resources to ensure optimal performance and develop plans to accommodate capacity for future growth.
  • Perform routine systems tasks and resolve assigned Help Desk tickets in a manner consistent with service level guidelines and Nemours customer service expectations.
  • Interact with customers and establish customer relationships to gather and analyze customer needs, assess available resources and determine optimal solutions.
  • Develop project plans incorporating resource estimates (time, cost, etc) for project tasks and manage projects, as assigned.
  • Collaborate with members of other enterprise functional teams to proactively assess team impact and ensure goals/objectives are supported.
  • Advise management on technological aspects of the position, evaluate vendor products and make recommendations on product/service selection and current system upgrades.
  • Train, educate and mentor staff, as necessary.
  • Provide software oriented administrative support on Cisco communication platforms, execute procedures for end-user oriented break/fix repair, and move, add, change (MAC) requests.

Job Requirements:

  • Associate's Degree in Computer Science, Business or Information Technology preferred.  Equivalent work experience can be considered in lieu of degree.
  • Minimum of 3-5 years of technology focused experience required. 
  • Experience with voice technologies is desired specifically with Cisco CUCM, Unity Connection, TalkDesk, Microsoft Teams Voice and/or cloud contact center platforms.

#LI-EP1

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.


Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.


Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.


Learn more at Nemours.org.

What Nemours Children's Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Nemours Children's Health logo

About Nemours Children's Health

Sourced by ZipRecruiter

Nemours Children’s Health, situated in Rockland, Delaware, US, operates within the healthcare industry. The company is a prominent health system offering pediatric care in Delaware, New Jersey, Pennsylvania, and Florida. It was founded in 1936 by Alfred I duPont, philanthropist and industrialist, to improve the health of children. The core values of Nemours include quality, accountability, respect, and teamwork. Its mission is to provide leadership, institutions, and services to restore and foster a healthy tomorrow for children. The non-profit organization is unique in that its primary focus is on patient families, ensuring the highest standards of pediatric care. Notably, Nemours is consistently ranked among the top children's hospitals in the US and has its own renowned research center, the Nemours Biomedical Research.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Rockland, DE, US

Year founded

1936

View All Nemours Children's Health Jobs

Apply