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Telecare Rn Jobs in Arizona (NOW HIRING)

VITAS Healthcare

CCC Clinical Trainer

Phoenix, AZ · On-site

Provide clinical training, within the scope of an RN license to include role of LPN and ... Telecare operations. * Participate in quality assurance meetings and calibration sessions as ...

VITAS Healthcare

CCC Clinical Trainer

Phoenix, AZ · On-site

Provide clinical training, within the scope of an RN license to include role of LPN and ... Telecare operations. * Participate in quality assurance meetings and calibration sessions as ...

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Telecare Rn information

What is a Telecare RN?

A Telecare RN is a registered nurse who provides remote patient care and support through phone or video communication. They assess symptoms, offer medical advice, coordinate care, and provide health education. These nurses often work for hospitals, telehealth services, or insurance companies, helping patients manage chronic conditions or urgent concerns. Their role improves access to healthcare while reducing the need for in-person visits.

What does a Telecare RN do?

A typical day for a Telecare RN involves conducting remote patient assessments, managing follow-up calls, answering patient questions, and collaborating with physicians and other healthcare team members via telehealth platforms. You might monitor patients’ symptoms, review medical records, educate individuals about their treatment plans, and escalate urgent concerns as needed. Most of your communication will be over the phone or through secure video calls and messaging systems. This role offers a dynamic yet structured schedule, with an emphasis on teamwork, autonomy, and leveraging digital tools to deliver high-quality care.

What are the key skills and qualifications needed to thrive as a Telecare RN?

To excel as a Telecare RN, you need active RN licensure, strong clinical assessment skills, and experience in telehealth or remote patient care. Familiarity with telemedicine platforms, electronic health records (EHRs), and secure communication tools is crucial. Outstanding communication, problem-solving abilities, and the capacity to provide compassionate care without in-person interaction make you stand out. These attributes ensure safe, effective patient support and smooth coordination in a virtual healthcare environment.

Is telecare registered nurse a good career choice?

A telecare registered nurse (RN) provides remote patient care, often using phone or video communication, and requires nursing licensure and strong communication skills. It offers flexible schedules, opportunities for specialization, and growing demand due to telehealth expansion. Career prospects are generally positive, with potential for advancement and diverse work environments.

Is telecare registered nurse a stressful job?

Telecare registered nurses often experience stress due to high patient volumes, urgent call situations, and the need for quick decision-making. The job requires strong communication skills, emotional resilience, and the ability to manage multiple cases remotely, which can contribute to job-related stress.

What qualifications do I need for Telecare RN?

A Telecare RN typically needs a valid registered nurse license in the relevant state, along with clinical experience and strong communication skills. Some positions may require additional certifications such as BLS or ACLS, and familiarity with electronic health records (EHR) systems is often preferred.

What are the most commonly searched types of Telecare Rn jobs in Arizona?

The most popular types of Telecare Rn jobs in Arizona are:

What are popular job titles related to Telecare Rn jobs in Arizona?

For Telecare Rn jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Telecare Rn jobs in Arizona look for?

The top searched job categories for Telecare Rn jobs in Arizona are:

Telecare Rn jobs near you
Infographic showing various Telecare Rn job openings in Arizona as of August 2026, with employment types broken down into 3% As Needed, 58% Full Time, 15% Part Time, and 24% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

RN Triage Manager (Call Center)

VITAS Healthcare

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

VITAS Healthcare rating

7.0

Company rating: 7.0 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

34th of 247 rated social care providers

Job description


  • Manage Illinois Administrator On-Call duties and responsibilities
  • Support Program and Telecare with direction on escalated patient care and customer service concerns
  • Support Program and Intake with direction on new referral appropriateness and appointment staffing.
  • Directly handle escalated calls: routine patient care, continuous care, revocations, HME, pharmacy, customer service, etc.
  • Manage need for after-hours on-call Program and Care Connection Center field staffing/ overtime needs
  • Facilitate daily pre-shift meetings with Telecare Team Leaders
  • Facilitate weekly Telecare Patient Care Administrator calls
  • Complete all required shift reporting and documentation in timely manner
  • Communicate directly with Telecare and Program Patient Care Administrators as needed/directed
  • Facilitate and/or attend meetings as schedule and/or required
  • Notify appropriate Program and/or Care Connection Center management team member(s) of all patient record documentation enhancement opportunities.
  • Collaborate with Telecare PCA, Program PCA, HME, and Pharmacy Management on all clinical and customer service enhancement opportunities.
  • Responsible for on-call management team duties, as scheduled.

QUALIFICATIONS
  • Two years of hospice experience
  • Two years of home health experience preferred
  • Two or more years related experience supervising an Operations team in an overnight/alternate-hours environment. Call Center/Customer Service management experience preferred.
  • Proven success in supporting strategic plans and attaining goals in a fast-paced, dynamic environment.
  • Expert in the delivery and monitoring of customer interactions.
  • A solid track record of managing clinical and customer service complaints
  • Experienced in leading, supervising, and supporting clinical and customer service agents
  • Ability to research and analyze information and data to arrive at and articulate valid findings. This includes root cause analysis, to build recommended corrective action plans.
  • Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with team members.
  • Superior ability to effectively communicate at all levels both verbally and in writing
  • Ability to develop spreadsheets, and use word processing and database computer software as well as MS Excel, Word and PowerPoint.
  • Prior experience in working collaboratively with other functional leaders to drive strategic initiatives and action plans.
  • Must be highly organized and able to manage multiple responsibilities.
  • Model leadership behaviors supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork.

EDUCATION
  • Associates degree in Nursing or related field from an accredited college or university or the international equivalent required. Bachelor's Degree preferred.
  • Current Registered Nurse License (with no current/pending restrictions) required.

SPECIAL INSTRUCTIONS TO CANDIDATES
  • EOE/AA M/F/D/V

About Us
VITAS® Healthcare is the nation's leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you'll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.
All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard-find your purpose at VITAS today.
Benefits Include:
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program
Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.
Choose a Career with VITAS

What VITAS Healthcare employees say

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About VITAS Healthcare

Sourced by ZipRecruiter

VITAS Healthcare, located in Miami, FL, US, is a pioneer in the American healthcare industry, specifically within the realm of hospice care and palliative services. The company began its operations in 1978 under the visionaries Hugh Westbrook and Esther Colliflower,both social workers, who identified the need for compassionate end-of-life care. Recognizing the dire need to fill the void in hospice care, they established VITAS Healthcare with the mission to provide patients experiencing end-of-life stages with high-quality care, demonstrating respect for every individual's decisions and maintaining a supportive environment for both the patients and their loved ones. A noteworthy achievement of VITAS is that it was the first organization to have its hospice program licensed in Florida prompting a nationwide shift in the way end-of-life care services were handled.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

Year founded

1978

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