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VITAS Healthcare

Telecare Registered Nurse

Phoenix, AZ · On-site

The VITAS Telecare RN is a member of the interdisciplinary team who is the pivotal person responsible for identifying the physical, psychological, social, and spiritual needs of those patients and ...

VITAS Healthcare

Telecare Registered Nurse

Phoenix, AZ · On-site

The VITAS Telecare RN is a member of the interdisciplinary team who is the pivotal person responsible for identifying the physical, psychological, social, and spiritual needs of those patients and ...

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How much do telecare rn jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for telecare rn in the United States is $42.75, according to ZipRecruiter salary data. Most workers in this role earn between $29.09 and $54.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Telecare Rn position, and why are they important?

To excel as a Telecare RN, you need active RN licensure, strong clinical assessment skills, and experience in telehealth or remote patient care. Familiarity with telemedicine platforms, electronic health records (EHRs), and secure communication tools is crucial. Outstanding communication, problem-solving abilities, and the capacity to provide compassionate care without in-person interaction make you stand out. These attributes ensure safe, effective patient support and smooth coordination in a virtual healthcare environment.

What is a Telecare RN job?

A Telecare RN is a registered nurse who provides remote patient care and support through phone or video communication. They assess symptoms, offer medical advice, coordinate care, and provide health education. These nurses often work for hospitals, telehealth services, or insurance companies, helping patients manage chronic conditions or urgent concerns. Their role improves access to healthcare while reducing the need for in-person visits.

What does a typical day look like for a Telecare RN?

A typical day for a Telecare RN involves conducting remote patient assessments, managing follow-up calls, answering patient questions, and collaborating with physicians and other healthcare team members via telehealth platforms. You might monitor patients’ symptoms, review medical records, educate individuals about their treatment plans, and escalate urgent concerns as needed. Most of your communication will be over the phone or through secure video calls and messaging systems. This role offers a dynamic yet structured schedule, with an emphasis on teamwork, autonomy, and leveraging digital tools to deliver high-quality care.

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Telecare Rn jobs near you
Infographic showing various Telecare Rn job openings in the United States as of July 2026, with employment types broken down into 3% As Needed, 55% Full Time, 17% Part Time, and 25% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $88,916 per year, or $42.7 per hour.
Telecare Registered Nurse

Telecare Registered Nurse

VITAS Healthcare

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

VITAS Healthcare rating

7.0

Company rating: 7.0 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

35th of 232 rated social care providers

Job description


The VITAS Telecare RN is a member of the interdisciplinary team who is the pivotal person responsible for identifying the physical, psychological, social, and spiritual needs of those patients and families needing assistance after normal business hours. He or she initiates appropriate interventions to the patients and families by utilizing the nursing process, the VITAS Palliative Care Guide, and Telecare Protocols during alternate hours.
  • Provides clinical assessment and intervention utilizing the nursing process, VITAS Palliative Care Guide, and Triage Protocols.
  • Serves as the patient and family advocate by communicating with the attending physicians, long term care facility staff, case managers, and others external to VITAS as necessary. Provides collaboration with LPN/LVN's.
  • Coordinates all service delivery after hours including patient and family education, dispatching of interdisciplinary visits, and coordination of services with external vendors and resources as needed.
  • Provides support and collaboration with Telecare staff to ensure favorable patient outcomes.
  • Provides bereavement support to families.
  • Documents interactions with patients, families, contacts, and vendors in the patient record to include the assessment, plan of care, caller agreement to the plan, any actions and interventions and the resolution of each patient/family interaction.
  • Reviews all entries in the record made by Telecare LPN/LVN's and Patient Care Coordinators and ensures compliance with documentation Standards.
  • Participates in the orientation of new team members as assigned by the supervising manager.
  • Attends regularly scheduled in-services, staff meetings, and educational conferences.
  • Develops and achieves professional growth goals and objectives, and reviews with supervising manager on a monthly basis.
  • Seeks certification in the specialty of hospice nursing when qualified to do so.
  • Instructs and documents appropriate use of medications, home medical equipment and supplies.
  • Appropriately utilizes the resources of contract personnel such as Pharmacy, HME, agency staff, and transportation services.
  • Promotes a customer service-oriented approach to care delivery.
  • Supports and promotes all Care Connection Center cultural platforms.
  • Compliance with all departmental standards, policies, and procedures with training and education, management of the workload, disaster planning, attendance adherence, and quality standards.
  • Performs other job duties as required.

This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job duties assigned by their supervisor or management.
QUALIFICATIONS
  • A minimum of two years' experience in acute-care hospital nursing in either medical-surgical, oncology, home health, or emergency required.
  • One year of customer service/call center experience preferred.
  • Eligible for licensure in other states VITAS Triage services are located.
  • Excellent verbal, written, and interpersonal communication skills, as well as demonstrated effective telephone skills.
  • Ability to work as a team player and multi-task.
  • Proficient in customer conflict resolution and crisis management.
  • Proficient in telephone techniques including phone etiquette, and handling of calls.
  • Thorough knowledge of professional nursing principles, methods and procedures; anatomy and physiology; medical supplies and equipment used in nursing practice; and the uses and effects of medications including narcotics.
  • Working knowledge of applicable state and federal laws and regulations pertaining to registered nursing and the scope of practice limitations of clinic support staff.
  • Ability to work weekends and holidays as necessary to support the operations of the Care Connection Center.
  • Ability to type 40 WPM.

EDUCATION
• Graduate from an accredited school with an associate or bachelor's degree in Nursing.
CERTIFICATE & LICENSURE
• Current Registered Nurse License(s) (with no current/pending restrictions) required.
• Telecare RNs that reside in a Nurse Licensure Compact State are required to have or obtain a multistate license designation for their state active nursing license.
• May be required to obtain additional nursing licenses, based on business needs.
ACCOMMODATIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
About Us
VITAS® Healthcare is the nation's leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you'll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.
All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard-find your purpose at VITAS today.
Benefits Include:
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program
Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.
Choose a Career with VITAS

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About VITAS Healthcare

Sourced by ZipRecruiter

VITAS Healthcare, located in Miami, FL, US, is a pioneer in the American healthcare industry, specifically within the realm of hospice care and palliative services. The company began its operations in 1978 under the visionaries Hugh Westbrook and Esther Colliflower,both social workers, who identified the need for compassionate end-of-life care. Recognizing the dire need to fill the void in hospice care, they established VITAS Healthcare with the mission to provide patients experiencing end-of-life stages with high-quality care, demonstrating respect for every individual's decisions and maintaining a supportive environment for both the patients and their loved ones. A noteworthy achievement of VITAS is that it was the first organization to have its hospice program licensed in Florida prompting a nationwide shift in the way end-of-life care services were handled.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

Year founded

1978

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