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Teladoc Customer Service Jobs (NOW HIRING)

K&G Petroleum, LLC

$19.50 - $21/hr

Overnight Customer Service Representative Department: Operations Hiring Range: $19.50-21.00/hr ... Medical, Dental, Vision, Life Insurance, Short-term and Long-term Disability, and Teladoc ...

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How much do teladoc customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for teladoc customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Teladoc Customer Service?

A Teladoc Customer Service job involves assisting customers with their virtual healthcare needs, such as setting up accounts, scheduling appointments, troubleshooting technical issues, and answering questions about services. Representatives communicate with members via phone, email, or chat to ensure a smooth and positive experience. Strong customer service skills, healthcare knowledge, and the ability to handle inquiries efficiently are key aspects of the role.

What are the typical daily responsibilities of a Teladoc Customer Service representative?

As a Teladoc Customer Service representative, your day-to-day responsibilities include answering incoming calls, emails, or chats from patients, assisting with account setup, appointment scheduling, and troubleshooting technical issues related to the Teladoc platform. You’ll also help resolve billing inquiries, escalate complex cases to appropriate departments, and ensure each interaction is documented accurately in the system. Collaboration with clinical and technical support teams is common to ensure patient needs are met efficiently. The role requires multitasking and adapting to a high-volume, fast-paced environment, making strong organizational skills essential for success.

What are the key skills and qualifications needed to thrive in the Teladoc Customer Service position, and why are they important?

To thrive as a Teladoc Customer Service representative, you need strong communication skills, problem-solving abilities, and a customer-oriented mindset, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, call center software, and basic telehealth systems is commonly required. Listening skills, patience, and the ability to remain calm under pressure help you stand out in delivering exceptional service. These competencies are crucial for supporting patients efficiently, resolving concerns, and maintaining Teladoc’s high standards of virtual care.

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Teladoc Customer Service jobs near you
Infographic showing various Teladoc Customer Service job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

701 - (CSR) Overnight Customer Service Rep SG5

K&G PETROLEUM LLC

Lakewood, CO • On-site

$18 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Key responsibilities

  • Provide courteous customer service and handle complaints quickly and tactfully.

  • Process sales accurately on the cash register, handle payments, and perform basic arithmetic.

  • Perform cleaning duties, maintain inventory levels, and ensure proper site upkeep.

Job description

Job Title: Overnight Customer Service Representative
Department: Operations
Hiring Range: $18.00-19.50/hr. depending on store location, merit, and employee experience (may be eligible for pay increase after 90-day probationary period)
FLSA: Non-exempt (eligible for overtime)
DOL Status: Full-time and part-time available
Reports to: Store Manager
Position Summary:
The Customer Service Representative (CSR) is responsible for ensuring safety, profitability, and providing excellent customer service. This is an hourly, non-exempt position that reports to the Store Manager on the maintenance and operation of the company-owned retail facility. If you enjoy working in a fast-paced, team-oriented environment, this is the job for you!
Job Requirements, Functions, and Responsibilities:
  • Provide exemplary, courteous customer service and handle complaints quickly and tactfully
  • Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport
  • Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic
  • Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below
  • Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site
  • Maintain proper inventory levels and shift closeouts
  • Perform duties with minimal supervision, may be required to work irregular work hours
  • Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters
  • Comply with all company policies and procedures, including relevant governmental regulations
  • Complete/attend all required employee orientations, trainings, certifications, and/or meetings

Physical Requirements:
  • Ability to stand and/or walk for an entire shift
  • Ability to lift and/or carry up to 60 lbs. from ground to waist level as needed (to replenish fountain syrups, stock/maintain inventory, etc.)
  • Ability to lift and/or carry up to 30 lbs. from ground to overhead up to 30 minutes of shift (with appropriate safety equipment)
  • Ability to push and pull with arms up to a force of 20 lbs.
  • Ability to bend at waist with some twisting up to 1 hour of shift
  • Ability to grasp, reach and manipulate objects with hands; work requires hand-eye coordination, including climbing a ladder to retrieve materials or place signage, up to 4 hours of shift

Working Conditions:
  • Employee performs approximately 95% of duties indoors
  • Exposure to intermittent indoor cold temperature extremes when working in walk-in cooler or freezer
  • Work in small spaces at times; work independently
  • Work with minimal direction and periodic supervision

Equipment, Tools, and Materials:
  • CSRs utilize the following electronic equipment: POS (cash register), store telephone, lottery machine, money order machine, phone card machine, EBT machine, Western Union equipment, food-preparation equipment, etc.
  • Employee utilizes the following manual equipment: cleaning supplies (e.g. rubber gloves, mop, broom, degreaser/defoamer, etc.), flat cart, hand truck, grocery basket, etc.
  • Employee handles liquids, cloth, plastic, glass, paper, rubber, and cleaning solvents

Qualifications:
  • High School diploma or GED (preferred)
  • Experience working retail sales and customer service (preferred)
  • Ability to work with tools/equipment and perform duties as described above
  • Ability to work as scheduled and arrive on time
  • Ability to communicate (orally and in writing) in English and engage in conversation
  • Ability to work both independently and part of a team as necessary

Benefits:
  • Medical, Dental, Vision, Life Insurance, Short-term and Long-term Disability, and Teladoc (available to full-time employees)
  • 401k with up to 3% company match
  • Paid vacation and sick time
  • Flexible scheduling
  • Full-time and part-time positions
  • Career growth (opportunity to become Lead Cashier or Assistant Manager)

This job description outlines the general qualifications and responsibilities of this position and is not intended to be an all-encompassing summary of the role. This position is subject to change according to developments in technology or processes, workload and staffing limitations, or other circumstances related to the needs of the business.
K&G Petroleum/S&S Fuels is an equal opportunity employer. The company complies with all employment laws, including the Americans with Disabilities Act (ADA). If you require assistance with any part of the application process, please inform the Human Resources department.
K&G Petroleum/S&S Fuels utilizes E-Verify to confirm eligibility for employment in the United States.

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