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Technology Support Engineer Jobs (NOW HIRING)

BAE Networks

IT Support Engineer

Troy, MI · On-site

$40K - $65K/yr

IT Support Engineer In-Office Position (Troy, MI) -- Providing Remote Support to Our Clients This is not a field or on-site client visit role. You'll be based in our Troy office every day, supporting ...

BAE Networks

IT Support Engineer

Troy, MI · On-site

$40K - $65K/yr

IT Support Engineer In-Office Position (Troy, MI) -- Providing Remote Support to Our Clients This is not a field or on-site client visit role. You'll be based in our Troy office every day, supporting ...

Sallie Mae

Technology Support Engineer

Indianapolis, IN · On-site

What You'll Contribute The Technology Operations Engineer I will be responsible for supporting in maintaining and optimizing our technology systems and infrastructure. What You'll Do * Assist in the ...

Aveva

Tech Support Engineer

Lake Forest, CA · Hybrid

$82K - $137K/yr

Position: Tech Support Engineer Location: Lake Forest, California Employment type: Full-time regular- Hybrid Responsibilities: As a CoE Support Engineer, your role will be to: * Ensure the ...

Sallie Mae

Technology Support Engineer

Indianapolis, IN · On-site

What You'll Contribute The Technology Operations Engineer I will be responsible for supporting in maintaining and optimizing our technology systems and infrastructure. What You'll Do * Assist in the ...

Sallie_mae

Technology Support Engineer

Indianapolis, IN · On-site

What You'll Contribute The Technology Operations Engineer I will be responsible for supporting in maintaining and optimizing our technology systems and infrastructure. What You'll Do * Assist in the ...

Mondo

IT Support Engineer

Somerville, MA · On-site

$41 - $44/hr

Job Title: IT Support Engineer Location-Type: Hybrid (Somerville, MA - 3 Days Onsite) Start Date Is: ASAP Duration: 4-6 Month Contract Compensation Range: Based on Experience, W2 Entry Level: $22/hr ...

Link Technologies

IT Support Engineer

Las Vegas, NV · On-site

Link Technologies (LinkTechConsulting.com) is currently seeking an IT Support Engineer for an opportunity in Las Vegas, NV. About the Role Link Technologies is seeking a hands-on IT Support Engineer ...

ExxonMobil

Technology Support Engineer

Praha, TX

What role you will play in our team Our Technology Support Engineers work as the front line lubricant technology contact for fast and effective technical information, guidance and support for ...

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All JobsTechnology Support Engineer Jobs

Technology Support Engineer information

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$16

$39

$68

How much do technology support engineer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for technology support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is the difference between Technology Support Engineer vs Network Support Specialist?

AspectTechnology Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentHelp desks, technical support teams, on-site and remoteNetwork operations centers, on-site network troubleshooting
Industry UsageIT services, tech companies, enterprise supportTelecommunications, large enterprise networks

The main difference is that Technology Support Engineers handle a broad range of technical issues across hardware and software, providing user support. In contrast, Network Support Specialists focus specifically on network infrastructure, troubleshooting network issues, and maintaining connectivity. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical focus.

How much is the salary of a Technology Support Engineer?

The salary of a Technology Support Engineer typically ranges from $45,000 to $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with specialized skills can earn higher salaries.

What does a technology support engineer do?

A technology support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues. They often use diagnostic tools, communicate solutions clearly, and may hold certifications like CompTIA or Microsoft to ensure effective support in IT environments.

What is a technology support engineer?

A technology support engineer is responsible for troubleshooting and resolving hardware, software, and network issues for users or organizations. They often work with tools like remote support software and may hold certifications such as CompTIA A+ or Network+ to assist in diagnosing technical problems efficiently.
More about Technology Support Engineer jobs

What cities are hiring for Technology Support Engineer jobs?

Cities with the most Technology Support Engineer job openings:

What states have the most Technology Support Engineer jobs?

States with the most job openings for Technology Support Engineer jobs include:

Technology Support Engineer jobs near you
Infographic showing various Technology Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

IT Support Engineer

BAE Networks

Troy, MI • On-site

$40K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

IT Support Engineer


In-Office Position (Troy, MI) — Providing Remote Support to Our Clients

This is not a field or on-site client visit role. You'll be based in our Troy office every day, supporting clients remotely via phone, ticketing, and remote access tools.


ABOUT BAE NETWORKS

BAE Networks is a managed IT and network services provider based in Troy, Michigan. We partner with businesses across the region to build, manage, and support their technology infrastructure. Our team is collaborative by nature; we rely on each other, communicate openly, and take shared ownership of the work we deliver to our clients.


THE ROLE

As an IT Support Engineer, you'll be the voice our clients hear when something needs fixing. Working from our Troy office, you'll provide remote support resolving tickets, troubleshooting issues over the phone and through remote access tools, and keeping client environments running smoothly. The technical work matters, but the client experience is shaped by the way you communicate, keep clients informed, and build confidence in BAE Networks as their trusted partner. This is a role for someone who takes pride in both the quality of their technical work and the quality of their client relationships.


WHAT YOU'LL BE DOING

  • Providing remote troubleshooting and support for end-user computers and workstations, including software issues, account configuration, and general user support
  • Remotely supporting and maintaining routers, switches, firewalls, and wireless access points at client sites
  • Troubleshooting LAN/WAN connectivity and network performance issues through to resolution
  • Supporting Windows Server, Active Directory, and Microsoft 365 environments
  • Communicating clearly with clients throughout every interaction while setting expectations, explaining work performed, and following up as needed
  • Responding to and resolving service tickets and remote support requests within defined SLA windows
  • Documenting configurations, time, and work outcomes thoroughly in our ticketing system
  • Collaborating with the internal team to escalate and resolve complex issues
  • Supporting new client onboarding and infrastructure deployment projects remotely


WHAT WE'RE LOOKING FOR

  • 1+ years of hands-on IT support or help desk experience
  • Solid understanding of TCP/IP, DNS, DHCP
  • Experience with Fortinet and Unifi products is a plus (firewall, switch, APs) — equivalent experience with other platforms is welcome
  • Proficiency with Windows Server and Microsoft 365 environments
  • Experience with IP-based phone systems is a plus
  • Strong client-facing communication skills — you can explain technical issues clearly to non-technical people and leave clients feeling taken care of
  • Comfortable working independently while staying closely connected to the team
  • Ability to work full-time from our Troy, Michigan office


NICE TO HAVE

  • Experience in a managed service provider (MSP) environment
  • Familiarity with ConnectWise or similar PSA/ticketing platforms


WHAT WE OFFER

  • Competitive salary based on your experience
  • Medical, Dental, and Vision insurance
  • 401(k)
  • Paid Time Off and paid holidays
  • Employer-provided tools and equipment
  • A collaborative team that supports each other and takes the work seriously