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Technology Support Engineer Jobs in Texas (NOW HIRING)

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their corporate headquarters in Dallas, TX. The ...

The Enterprise IT Support Engineer (Onsite - Mid-Level) provides hands-on technical support for end-user computing services across assigned locations. The role focuses on incident resolution, service ...

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The IT Support Engineer plays a key role in delivering high-quality technical support to all employees, providing timely and effective troubleshooting across desktop hardware, software, and mobile ...

Technology Support Engineer

Praha, TX · On-site

  • Medical

  • Life

  • Retirement

What role you will play in our team Our Technology Support Engineers work as the front line lubricant technology contact for fast and effective technical information, guidance and support for ...

We are seeking a highly skilled IT Production Support Engineer to ensure the seamless operation of both internal SFC/MES-developed systems and third-party IT applications used in production functions.

Experience in an IT Engineer/Technician role with exposure to AV environments. * Hands-on experience supporting AV control systems (Crestron, Extron, Q-SYS) and audio DSP platforms (Biamp, Shure, etc.

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Technology Support Engineer information

See Texas salary details

$15

$37

$63

How much do technology support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for technology support engineer in Texas is $37.15, according to ZipRecruiter salary data. Most workers in this role earn between $27.55 and $43.46 per hour, depending on experience, location, and employer.

What is the difference between Technology Support Engineer vs Network Support Specialist?

AspectTechnology Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentHelp desks, technical support teams, on-site and remoteNetwork operations centers, on-site network troubleshooting
Industry UsageIT services, tech companies, enterprise supportTelecommunications, large enterprise networks

The main difference is that Technology Support Engineers handle a broad range of technical issues across hardware and software, providing user support. In contrast, Network Support Specialists focus specifically on network infrastructure, troubleshooting network issues, and maintaining connectivity. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical focus.

How much is the salary of a Technology Support Engineer?

The salary of a Technology Support Engineer typically ranges from $45,000 to $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with specialized skills can earn higher salaries.

What does a technology support engineer do?

A technology support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues. They often use diagnostic tools, communicate solutions clearly, and may hold certifications like CompTIA or Microsoft to ensure effective support in IT environments.

What is a technology support engineer?

A technology support engineer is responsible for troubleshooting and resolving hardware, software, and network issues for users or organizations. They often work with tools like remote support software and may hold certifications such as CompTIA A+ or Network+ to assist in diagnosing technical problems efficiently.
Infographic showing various Technology Support Engineer job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $77,262 per year, or $37.1 per hour.

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Posted 3 days ago

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Job description

Job Title: Enterprise IT Support Engineer

Location: Dallas, TX (Onsite)

Experience : 5 to 7 Years

Fulltime 

Role Summary

The Enterprise IT Support Engineer (Onsite – Mid-Level) provides hands-on technical support for end-user computing services across assigned locations. The role focuses on incident resolution, service request fulfillment, and maintaining stable desktop operations while working closely with the Onsite IT Support Lead and remote teams.

Key Responsibilities

  • Provide onsite IT support for desktops, laptops, printers, scanners, peripherals, and mobile devices
  • Support telephone systems, RSA tokens, VPN access, and Citrix connectivity
  • Perform password resets and basic identity/access-related support
  • Assist users with day-to-day IT issues to improve productivity and efficiency
  • Monitor, update, and resolve tickets using GSEP and Ivanti LanDesk
  • Handle L2-level incidents and service requests within defined SLAs
  • Escalate unresolved or complex issues to the Onsite Lead or appropriate teams
  • Ensure tickets are documented clearly with troubleshooting steps and resolution details
  • Install, configure, and maintain desktop operating systems and enterprise applications
  • Install and troubleshoot drivers for local and network printers and peripherals
  • Support Microsoft Office, Outlook, browsers, and approved enterprise software
  • Perform hardware troubleshooting and coordinate replacements when required
  • Update user information in organizational systems as directed
  • Support onboarding and offboarding activities (account setup, access changes, device readiness)
  • Assist with user access updates for enterprise applications
  • Support desktop-related IT projects, rollouts, and migrations
  • Participate in planned maintenance and change activities
  • Assist with site-level deployments and refresh activities
  • Maintain accurate ticket updates and basic documentation
  • Follow SOPs, runbooks, and standard support processes
  • Work closely with onsite lead, remote teams, and other IT towers

 Required Skills & Qualifications

  • Strong experience in enterprise desktop and end-user IT support
  • Hands-on knowledge of:
    • Windows OS and Microsoft Office
    • Citrix (connectivity support)
    • RSA tokens and VPN
    • Ivanti LanDesk
    • Apple iOS and Android devices
    • Printers, scanners, and peripherals
  • Good troubleshooting and communication skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Strong customer service mindset