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Technology Support Engineer Jobs in New York (NOW HIRING)

Navan

IT Support Engineer

New York, NY · On-site

Navan is seeking an IT Support Engineer for our New York City office. This is an on-site position requiring five days a week in the office . The primary responsibilities include providing technical ...

Spring Health

IT Support Engineer II

New York, NY · On-site

$53.85 - $67.82/hr

Reporting to the Manager, IT Support Engineering, this IT Support Engineer II will be a core member of our NYC-based IT team, owning A/V systems support, employee lifecycle management, and ...

Spring Health

IT Support Engineer II

New York, NY · On-site

$53.85 - $67.82/hr

Reporting to the Manager, IT Support Engineering, this IT Support Engineer II will be a core member of our NYC-based IT team, owning A/V systems support, employee lifecycle management, and ...

Spring Health

IT Support Engineer II

New York, NY

$53.85 - $67.82/hr

Reporting to the Manager, IT Support Engineering, this IT Support Engineer II will be a core member of our NYC-based IT team, owning A/V systems support, employee lifecycle management, and ...

Anthropic

IT Support Engineer

New York, NY · On-site

We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That ...

New

Insight Global

IT Support Engineer II

Madison Square, NY · On-site

$24 - $30/hr

ITIL or service management knowledge We're hiring an IT Support Engineer II to support end users, maintain workplace technology, manage onboarding/offboarding processes, and improve IT operations ...

My IT Crew

Senior IT Support Engineer (Remote)

Brooklyn, NY · On-site +1

$85K - $100K/yr

We have an opening for a Senior IT Support Engineer to join our Service Delivery Team. Senior IT Support Engineer Duties and Responsibilities * Be Fanatically awesome all the time! * Be an active ...

Anthropic

IT Support Engineer

New York, NY · On-site

We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That ...

New

iSoftStone

IT Support Engineer

New York, NY · On-site

$40/hr

Description iSoftStone, Inc. is seeking an IT Support Engineer to join our Team in New York and Washington DC! *THIS IS A PART-TIME (20 HOURS PER WEEK) W2 CONTRACT ROLE* FLUENCY IN MANDARIN IS ...

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Technology Support Engineer information

See New York salary details

$18

$43

$74

How much do technology support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for technology support engineer in New York is $43.62, according to ZipRecruiter salary data. Most workers in this role earn between $32.36 and $51.01 per hour, depending on experience, location, and employer.

What is the difference between Technology Support Engineer vs Network Support Specialist?

AspectTechnology Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentHelp desks, technical support teams, on-site and remoteNetwork operations centers, on-site network troubleshooting
Industry UsageIT services, tech companies, enterprise supportTelecommunications, large enterprise networks

The main difference is that Technology Support Engineers handle a broad range of technical issues across hardware and software, providing user support. In contrast, Network Support Specialists focus specifically on network infrastructure, troubleshooting network issues, and maintaining connectivity. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical focus.

How much is the salary of a Technology Support Engineer?

The salary of a Technology Support Engineer typically ranges from $45,000 to $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with specialized skills can earn higher salaries.

What does a technology support engineer do?

A technology support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues. They often use diagnostic tools, communicate solutions clearly, and may hold certifications like CompTIA or Microsoft to ensure effective support in IT environments.

What is a technology support engineer?

A technology support engineer is responsible for troubleshooting and resolving hardware, software, and network issues for users or organizations. They often work with tools like remote support software and may hold certifications such as CompTIA A+ or Network+ to assist in diagnosing technical problems efficiently.
Technology Support Engineer jobs near you
Infographic showing various Technology Support Engineer job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $90,729 per year, or $43.6 per hour.

IT Support Engineer

Financial Technology Partners

New York, NY • On-site

Full-time

Re-posted 20 days ago

Job description

IT Support Engineer - FinTech Investment Banking
Location: New York City
Work Model: Hybrid (4 days in office, 1 days remote)
Position
Financial Technology Partners ("FT Partners") is seeking an IT Support Engineer to join our New York office. This is an excellent opportunity for a motivated IT professional looking to build their career in a fast-paced, high-performance investment banking environment.
The successful candidate will be responsible for providing first-line technical support to our investment banking professionals, maintaining local office technology, provisioning user devices, assisting with user administration, and ensuring a seamless technology experience across the New York office. This role requires strong technical troubleshooting skills, exceptional customer service, and the ability to thrive in a demanding, client-focused environment.
Company Description
Financial Technology Partners (aka "FT Partners") is the only investment banking firm focused exclusively on the financial technology sector. We broadly define the sector as the dynamic convergence of technology-based solutions and financial services. FT Partners has been recognized as "Dealmaker of the Year" and "Investment Banking Firm of the Year" by The M&A Advisor and was also named one of the Top Internship Programs by Firsthand (Vault).
The firm was founded by Steve McLaughlin, Managing Partner, formerly a senior investment banker in Goldman Sachs & Co.'s Financial Technology Group and Financial Institutions Group in New York and San Francisco. The firm's Founder and senior bankers are highly experienced investment bankers formerly with the financial technology, M&A, and investment banking groups of Goldman Sachs & Co. in New York, San Francisco, London, and Los Angeles.
Role Description
Responsibilities include:
  • Serve as the primary point of contact for desktop and end-user technical support in the New York office
  • Troubleshoot Windows laptops, Microsoft 365, hardware, software, printers, and peripheral devices
  • Image, deploy, configure, and maintain laptops and workstations
  • Provision and deprovision user accounts, laptops, and equipment for new hires and departures
  • Create and administer Active Directory and Microsoft Entra ID user accounts
  • Manage/administer enterprise AI (artificial intelligence) tools and platforms
  • Manage NTFS file permissions, security groups, and shared resources
  • Support conference room technology, Microsoft Teams, Zoom, and AV equipment
  • Assist with local office networking, hardware installations, and cabling
  • Maintain accurate IT asset inventory and technical documentation
  • Coordinate with vendors and senior IT staff to resolve infrastructure issues
  • Escalate complex issues appropriately while maintaining ownership through resolution
  • Deliver responsive, professional, white-glove technical support to employees at all levels of the organization

Must Have
  • 1-3 years of IT support, desktop support, or systems administration experience
  • Strong troubleshooting and analytical problem-solving skills
  • Experience supporting Windows 10/11 environments
  • Microsoft 365 administration and end-user support
  • Experience imaging, deploying, and configuring Windows laptops
  • Basic Active Directory administration
  • Excellent documentation and organizational skills
  • Basic networking knowledge including TCP/IP, DHCP, DNS, gateways, Wi-Fi, and switching fundamentals
  • Outstanding customer service skills with a strong sense of urgency
  • Ability to prioritize multiple tasks in a fast-paced environment

Nice to Have
  • Microsoft Entra ID (Azure AD)
  • Microsoft Intune and Windows Autopilot
  • Microsoft Azure
  • Conditional Access and Multi-Factor Authentication (MFA)
  • Windows Server administration
  • Remote Desktop Services (RDS)
  • PowerShell scripting
  • VLANs, VPNs, firewalls, and network troubleshooting
  • SonicWall and/or Meraki networking equipment
  • PKI / Certificate management
  • Nutanix virtualization
  • Linux administration
  • Cybersecurity best practices

General Requirements
  • U.S. work authorization required. FT Partners will not sponsor applicants for work visas now or in the future.
  • Ability to occasionally support early morning, evening, or weekend maintenance activities when business needs require.
  • Ability to lift and move standard desktop equipment and workstations as needed.

Communication Skills
  • Exceptional written and verbal communication skills
  • Ability to explain technical concepts clearly to both technical and non-technical users
  • Professional demeanor with the confidence to support senior executives and investment banking professionals
  • Strong attention to detail and commitment to delivering an outstanding customer experience

Team Player
  • Team player who contributes to building a positive, collaborative environment
  • Demonstrates ownership, accountability, and follow-through
  • Works with integrity, professionalism, and discretion
  • Performs effectively under pressure while managing competing priorities
  • Committed to continuous learning and professional development
  • Upholds the firm's values and high standards of excellence

Salary: $115,000 plus 10-15% bonus potential
Why FT Partners?
  • Managing Partner and Managing Directors formerly of Goldman Sachs and JPMorgan
  • Award-winning execution recognized as Investment Banking Firm of the Year and Boutique of the Year
  • Opportunity to support both billion-dollar M&A transactions and high-growth venture-backed companies
  • Excellent career path with strong opportunities for advancement
  • Competitive compensation and benefits
  • Unparalleled deal flow with a premier client base
  • Exposure to world-class executives and leading financial technology companies
  • Collaborative, entrepreneurial, and high-performance culture

Selected Transactions Include Advising
  • Divvy's $2.5 billion sale to Bill.com
  • GreenSky's $2.2 billion sale to Goldman Sachs
  • Forge's $2 billion merger with Motive Capital Corp.
  • Truebill's $1.3 billion sale to Rocket Companies
  • Revolut's $800 million financing at a $33 billion valuation
  • SpotOn's $300 million Series F financing at a $3.6 billion valuation
  • Upgrade's $280 million Series F financing at a $6 billion valuation
  • CAIS' $225 million Series C financing at a $1 billion+ valuation
  • Bilt's $200 million financing at a $3.1 billion valuation
  • Newfront's $200 million financing at a $2.2 billion valuation
  • DailyPay's $75 million financing at a $1.8 billion valuation
  • Cart.com's $60 million Series C financing at a $1.2 billion valuation
  • Acorns' acquisition of GoHenry

Inclusion and Equal Opportunity Employment
Financial Technology Partners is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal/Native American status, or any other legally protected characteristic.
If you require a reasonable accommodation as part of the application process, please contact recruiting@ftpartners.com.

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