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Technology Support Engineer Jobs in New York (NOW HIRING)

Experis

Executive Support Engineer

Warren, NJ · On-site

Our client, a leading organization in the corporate technology support sector, is seeking a dedicated and skilled Executive Support Engineer to join their dynamic team. As an Executive Support ...

Socket.dev

Senior IT Support Engineer

Manhattan, NY · On-site

$125 - $145/hr

Provide L2 IT Engineering Support and serve as the escalation point for the service desk, taking on complex, high-stakes tickets that need deeper expertise, always with professionalism, patience, and ...

Justworks

Senior IT Support Engineer

New York, NY · Hybrid

As a Senior IT Support Engineer, you'll serve as a senior technical expert, driving improvements across endpoint management, workplace technology, and the Digital Employee Experience (DEX). You'll ...

Namyan LLC

IT Support Engineer at NYC, NY

New York, NY · On-site

Job Title: IT Support Engineer Job Location: NYC, NY Duration: Permanent Work: Onsite Interview: In Person Technical Skills * Advanced proficiency with Microsoft OS, Microsoft Office Suite, MS Teams ...

Options

Technical Support Engineer

Manhattan, NY · On-site

Technical Support Engineer Location: New York Salary: Competitive Join the Options Technical ... Options is the largest global financial technology company headquartered in Belfast. We are at the ...

Options-IT

Technical Support Engineer

Manhattan, NY · On-site

Technical Support Engineer Location: New York Salary: Competitive Join the Options Technical ... Options is the largest global financial technology company headquartered in Belfast. We are at the ...

Justworks

Senior IT Support Engineer

New York, NY · On-site

As a Senior IT Support Engineer, you'll serve as a senior technical expert, driving improvements across endpoint management, workplace technology, and the Digital Employee Experience (DEX). You'll ...

Justworks

Senior IT Support Engineer

Manhattan, NY · On-site

As a Senior IT Support Engineer, you'll serve as a senior technical expert, driving improvements across endpoint management, workplace technology, and the Digital Employee Experience (DEX). You'll ...

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Showing results 41-60

All JobsTechnology Support Engineer JobsTechnology Support Engineer Jobs in New York

Technology Support Engineer information

See New York salary details

$18

$43

$74

How much do technology support engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for technology support engineer in New York is $43.62, according to ZipRecruiter salary data. Most workers in this role earn between $32.36 and $51.01 per hour, depending on experience, location, and employer.

What is the difference between Technology Support Engineer vs Network Support Specialist?

AspectTechnology Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentHelp desks, technical support teams, on-site and remoteNetwork operations centers, on-site network troubleshooting
Industry UsageIT services, tech companies, enterprise supportTelecommunications, large enterprise networks

The main difference is that Technology Support Engineers handle a broad range of technical issues across hardware and software, providing user support. In contrast, Network Support Specialists focus specifically on network infrastructure, troubleshooting network issues, and maintaining connectivity. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical focus.

How much is the salary of a technology support engineer?

The average salary of a technology support engineer in the United States ranges from $50,000 to $70,000 per year, depending on experience, location, and certifications. Entry-level positions typically start around $40,000, while experienced professionals with specialized skills can earn over $80,000 annually.

What does a technology support engineer do?

A technology support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues. They often use diagnostic tools, communicate solutions clearly, and may maintain documentation or perform system updates to ensure smooth technology operations.

What is a Technology Support Engineer?

A Technology Support Engineer is responsible for troubleshooting and resolving technical issues related to hardware, software, and network systems. They often assist end-users, maintain IT infrastructure, and may use tools like remote support software, requiring technical knowledge and communication skills.
Technology Support Engineer jobs near you
Infographic showing various Technology Support Engineer job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $90,729 per year, or $43.6 per hour.

IT Support Engineer - Tier 3

Stratford Solutions Inc.

Manhattan, NY • On-site

$70 - $80/hr

Full-time

Posted 22 days ago

Job description

Job Description: IT Support Engineer – Tier 3
Location: 180 Maiden Lane, New York, NY 10038
Job Type: Contract
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Work Arrangement: Onsite with travel to remote NYC office locations as required

Rate: $70 to $80 Per Hour

Job Summary

We are seeking a highly experienced Tier 3 IT Support Engineer / Infrastructure Engineer to provide advanced technical support and systems administration across desktop, server, network, cloud, telecommunications, and enterprise infrastructure environments.

The Tier 3 Engineer will serve as a senior escalation point for Tier 1 and Tier 2 teams and will be responsible for diagnosing complex infrastructure issues, administering Windows Server environments, supporting Active Directory and cloud platforms, and implementing technical solutions.

Key Responsibilities

  • Provide Tier 3 technical support and serve as the highest-level escalation point for complex technical issues.
  • Administer Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, file servers, and print services.
  • Troubleshoot complex Windows and macOS endpoint issues.
  • Manage workstation imaging, deployment, upgrades, and lifecycle management.
  • Administer Microsoft 365 and Azure AD/Entra ID environments.
  • Support Google Workspace and other enterprise cloud platforms.
  • Troubleshoot and administer network infrastructure, including switches, routers, wireless access points, TCP/IP, DNS, DHCP, and network connectivity.
  • Perform network equipment installation, configuration, cabling, and rack-and-stack activities.
  • Support virtualization infrastructure such as VMware or similar platforms.
  • Administer and troubleshoot MDM solutions, including Workspace ONE/AirWatch.
  • Support iOS and Android enterprise mobile environments.
  • Troubleshoot and support VoIP and telecommunications systems.
  • Coordinate with telecom vendors and carriers such as Verizon.
  • Lead complex hardware, software, network, and infrastructure troubleshooting.
  • Support conference room technology, AV systems, and office technology infrastructure.
  • Participate in office relocations and major technology deployments.
  • Identify recurring technical problems and develop permanent solutions.
  • Perform root-cause analysis and recommend infrastructure improvements.
  • Maintain technical documentation, system configurations, asset records, and support procedures.
  • Work with vendors and third-party technology providers.
  • Translate business requirements into technical specifications and solutions.
  • Mentor and provide technical guidance to Tier 1 and Tier 2 support teams.
  • Follow ITIL service management practices and organizational security standards.
  • Travel to remote NYC office locations as required.
  • Lift and move IT equipment weighing up to 50 lbs.

Required Qualifications

  • 7+ years of IT infrastructure, systems administration, or technical support experience.
  • Strong Tier 3 troubleshooting and escalation experience.
  • Advanced knowledge of Windows Server, Active Directory, Group Policy, DNS, and DHCP.
  • Strong Microsoft 365 and Azure AD/Entra ID experience.
  • Strong networking knowledge, including switches, routers, wireless, TCP/IP, DNS, DHCP, and cabling.
  • Experience with virtualization technologies such as VMware.
  • Experience with enterprise MDM solutions such as Workspace ONE/AirWatch.
  • Experience supporting VoIP and telecommunications environments.
  • Strong hardware, software, server, and infrastructure troubleshooting skills.
  • Experience with ITSM platforms such as ServiceDesk Plus, ServiceNow, or similar.
  • Strong documentation, analytical, and problem-solving skills.
  • Ability to mentor junior technical staff.
  • Valid driver's license and ability to travel between NYC locations.

Preferred

  • ITIL certification.
  • Microsoft certifications such as AZ-104, MD-102, or related certifications.
  • CompTIA Network+/Security+.
  • VMware certification or hands-on VMware experience.
  • Experience working for government/municipal organizations.
  • Experience with enterprise network infrastructure.
  • Experience with telecom/VoIP vendors and carrier coordination.