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Technology Support Engineer Jobs in Madison, WI (NOW HIRING)

Younger Enterprise Systems LLC

IT Support Engineer

Madison, WI · On-site

$65K - $85K/yr

  • Medical

  • Retirement

  • PTO

Training & development The IT Support Engineer is responsible for advanced installation, configuration, and support of Windows-based computers, network devices and services, software and mobile ...

UW Credit Union

Support Engineer II

Madison, WI · On-site

$87K - $108K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Overview UW Credit Union is committed to delivering world-class member experiences. IT Application ... A Support Engineer is a software professional who enjoys solving unique and challenging problems in ...

UW Credit Union

Support Engineer II

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Overview UW Credit Union is committed to delivering world-class member experiences. IT Application ... A Support Engineer is a software professional who enjoys solving unique and challenging problems in ...

UW Credit Union

Support Engineer II

Madison, WI · On-site

$87K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

UW Credit Union is committed to delivering world-class member experiences. IT Application ... A Support Engineer is a software professional who enjoys solving unique and challenging problems in ...

Ametek

Product Support Engineer

Madison, WI · On-site

We are actively investing in the development of new technologies, improving our existing technologies, and embracing innovation! The key responsibilities for our next Global System Support Engineer ...

TrafficCast

Hardware and Software Support Engineer

Middleton, WI · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... technology and sophisticated data modeling to provide real-time and predictive traffic information ... Position Support Engineer We are looking for a support engineer responsible for supporting ...

TrafficCast

Hardware and Software Support Engineer

Middleton, WI · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... technology and sophisticated data modeling to provide real-time and predictive traffic information ... Position Support Engineer We are looking for a support engineer responsible for supporting ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Overview Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future ... Participate in technology modernization projects and continuous improvement initiatives

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future of ... Participate in technology modernization projects and continuous improvement initiatives

Kayser Ford

IT Support Specialist

Madison, WI

Technology Support Specialist Help our people do their best work. At Kayser Automotive Group, we ... You don't need to be a network engineer or cybersecurity expert. We're looking for someone who ...

Kayser Ford

IT Support Specialist

Madison, WI

Technology Support Specialist Help our people do their best work. At Kayser Automotive Group, we ... You don't need to be a network engineer or cybersecurity expert. We're looking for someone who ...

Kayser Ford

IT Support Specialist

Madison, WI

Technology Support Specialist Help our people do their best work. At Kayser Automotive Group, we ... You don't need to be a network engineer or cybersecurity expert. We're looking for someone who ...

Kayser Ford

IT Support Specialist

Madison, WI · On-site

Technology Support Specialist Help our people do their best work. At Kayser Automotive Group, we ... You don't need to be a network engineer or cybersecurity expert. We're looking for someone who ...

Kayser Ford

IT Support Specialist

Madison, WI · On-site

Technology Support Specialist Help our people do their best work. At Kayser Automotive Group, we ... You don't need to be a network engineer or cybersecurity expert. We're looking for someone who ...

Amazon

IT Support Eng II - AMZ10909.8

Madison, WI · On-site

$60K - $106K/yr

... Computer Engineering, Software Development, Game Development or related discipline and 1 year of experience in the job offered or a related occupation in software development or IT Support. ...

Realta Fusion Inc.

Information Technology Manager

Madison, WI · On-site

$95K - $117K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience supporting engineering, laboratory, or technical R&D environments * Familiarity with ... a-kind technology. Additionally, Realta offers: * Competitive compensation package, including ...

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All JobsTechnology Support Engineer JobsTechnology Support Engineer Jobs in Madison, WI

Technology Support Engineer information

See Madison, WI salary details

$16

$40

$68

How much do technology support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for technology support engineer in Madison, WI is $40.17, according to ZipRecruiter salary data. Most workers in this role earn between $29.81 and $46.97 per hour, depending on experience, location, and employer.

What is the difference between Technology Support Engineer vs Network Support Specialist?

AspectTechnology Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentHelp desks, technical support teams, on-site and remoteNetwork operations centers, on-site network troubleshooting
Industry UsageIT services, tech companies, enterprise supportTelecommunications, large enterprise networks

The main difference is that Technology Support Engineers handle a broad range of technical issues across hardware and software, providing user support. In contrast, Network Support Specialists focus specifically on network infrastructure, troubleshooting network issues, and maintaining connectivity. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical focus.

How much is the salary of a Technology Support Engineer?

The salary of a Technology Support Engineer typically ranges from $45,000 to $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with specialized skills can earn higher salaries.

What does a technology support engineer do?

A technology support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues. They often use diagnostic tools, communicate solutions clearly, and may hold certifications like CompTIA or Microsoft to ensure effective support in IT environments.

What is a technology support engineer?

A technology support engineer is responsible for troubleshooting and resolving hardware, software, and network issues for users or organizations. They often work with tools like remote support software and may hold certifications such as CompTIA A+ or Network+ to assist in diagnosing technical problems efficiently.
Technology Support Engineer jobs near you
Infographic showing various Technology Support Engineer job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $83,563 per year, or $40.2 per hour.

IT Support Engineer

Younger Enterprise Systems LLC

Madison, WI • On-site

$65K - $85K/yr

Full-time

Re-posted yesterday

Job description

The IT Support Engineer is responsible for advanced installation, configuration, and support of Windows-based computers, network devices and services, software and mobile devices. MacOS and Linux experience is a plus. This position requires at least 5 years of recent IT support experience including extensive use of backup systems, internet and cloud technologies, cybersecurity tools and techniques. A strong commitment to exceptional customer service, professionalism, and teamwork is expected in addition to demonstrated technical aptitude.
Service and Helpdesk Support:
·            Monitor cloud and local backup solutions and troubleshoot failures.
·            Triage and manage helpdesk tickets, initiate appropriate remedial actions.
·            Provide tier 2+ customer support both remotely and on-site.
·            Monitor computers and network devices.

Installation, Configuration, and Maintenance:
·            Server installation, configuration, and troubleshooting, including SharePoint, Google Workspace, and Synology NAS.
·            In-depth Windows computer imaging and configuration, including automated deployment.
·            Install, license, configure, and maintain common software packages like MS Office, Adobe, and QuickBooks.
·            Support, troubleshoot, and configure standard applications like email clients and web browsers.
·            Update operating systems and applications for servers and client workstations.
·            Internet domain registration and DNS name server setup including renewals and transfers.
·            Install and configure printers, scanners, and other peripherals.
·            Perform mobile device setup, app installation, and troubleshooting.
·            Provide end user training, coaching, and how-to documentation.
Network design, installation, and support:
·            Comprehensive installation, management and troubleshooting of internet gateways, firewalls, routers, and other network devices.
·            Advanced network device installation, configuration, and troubleshooting, including VLAN, VPN, and SD-WAN.
·            Advanced wireless access point installation, configuration, and troubleshooting, including mesh.
·            Internet service deployment and troubleshooting, fiber, coax, static addressing, DNS.
·            Intermediate cloud infrastructure, including VPS, S3 storage.
·            Intermediate Remote desktop (RDP/RDS) support, including license management and RemoteApp.
·            Intermediate IP telephony support and troubleshooting.
Security:
·            Monitor endpoint security for detections and updates.
·            Configure and troubleshoot various MFA systems, including biometrics.
·            Intermediate endpoint management, including malware remediation, vulnerability settings.
·            Intermediate Windows security, including BitLocker and Windows Firewall.
Additional Duties:
·            Create and maintain procedural and asset documentation.
·            Actively participate in project meetings, reviews, and team training.
·            Actively look for ways to improve efficiency and reduce manual labor and turn-around time.
·            Conduct compliance checks and IT policy audits.
Qualifications:
·            Five years of relevant experience.
·            Proven technical aptitude.
·            Strong customer service skills.
·            Strong written and verbal English communication skills.
·            CompTIA A+ and Network+ certification or equivalent.
·            Ability to manage confidential and private materials with discretion and integrity.
·            Willingness to learn and apply company standards.
·            Ability to adapt to changing priorities and switch between multiple tasks as needed.
Work Environment:
·            Fulltime, day shift, Monday-Friday
·            Primarily remote. Some onsite and inhouse work required local candidates.
·            After-hours, weekends, and on-call rotation required.