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Technology Support Engineer Jobs in Madison, WI (NOW HIRING)

UW Credit Union

Support Engineer II

Madison, WI · On-site

Overview UW Credit Union is committed to delivering world-class member experiences. IT Application ... A Support Engineer is a software professional who enjoys solving unique and challenging problems in ...

Robert Half

Application Support Engineer

Middleton, WI · On-site

$42 - $51/hr

We are seeking an Application Support Analyst - SolidWorks to join our IT team and provide hands-on technical support for SolidWorks and other engineering applications. This role will be responsible ...

AprilAire

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our ... Associate's degree or Bachelor's degree in IT, Computer Science, Engineering, or equivalent ...

AprilAire

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our ... Associate's degree or Bachelor's degree in IT, Computer Science, Engineering, or equivalent ...

AprilAire

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our ... Associate's degree or Bachelor's degree in IT, Computer Science, Engineering, or equivalent ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future of ... Participate in technology modernization projects and continuous improvement initiatives

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Overview Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future ... Participate in technology modernization projects and continuous improvement initiatives

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66.80 - $83.40/hr

Overview Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future ... Participate in technology modernization projects andcontinuousimprovementinitiatives * Opportunity ...

Jobless

Senior Systems Engineer

Madison, WI · On-site

$70 - $95/hr

You are a strong communicator who understands that great IT support starts with great customer ... We are seeking an enthusiastic and customer-focused Level 3 IT Support Engineer / Systems ...

Sonatype Inc

Java Product Support Engineer

Oregon, WI · On-site

$70 - $90/hr

Represent Technical Support and customer interests in Engineering and Product Management ... Experience with container technology like Docker, Kubernetes or similar. * Exceptional ...

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All JobsTechnology Support Engineer JobsTechnology Support Engineer Jobs in Madison, WI

Technology Support Engineer information

See Madison, WI salary details

$16

$40

$68

How much do technology support engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for technology support engineer in Madison, WI is $40.18, according to ZipRecruiter salary data. Most workers in this role earn between $29.81 and $47.02 per hour, depending on experience, location, and employer.

What is the difference between Technology Support Engineer vs Network Support Specialist?

AspectTechnology Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentHelp desks, technical support teams, on-site and remoteNetwork operations centers, on-site network troubleshooting
Industry UsageIT services, tech companies, enterprise supportTelecommunications, large enterprise networks

The main difference is that Technology Support Engineers handle a broad range of technical issues across hardware and software, providing user support. In contrast, Network Support Specialists focus specifically on network infrastructure, troubleshooting network issues, and maintaining connectivity. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical focus.

How much is the salary of a technology support engineer?

The average salary of a technology support engineer in the United States ranges from $50,000 to $70,000 per year, depending on experience, location, and certifications. Entry-level positions typically start around $40,000, while experienced professionals with specialized skills can earn over $80,000 annually.

What does a technology support engineer do?

A technology support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues. They often use diagnostic tools, communicate solutions clearly, and may maintain documentation or perform system updates to ensure smooth technology operations.

What is a Technology Support Engineer?

A Technology Support Engineer is responsible for troubleshooting and resolving technical issues related to hardware, software, and network systems. They often assist end-users, maintain IT infrastructure, and may use tools like remote support software, requiring technical knowledge and communication skills.
Technology Support Engineer jobs near you
Infographic showing various Technology Support Engineer job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 2% Temporary, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $83,563 per year, or $40.2 per hour.

IT Support Engineer

Younger Enterprise Systems LLC

Madison, WI • On-site

$65K - $85K/yr

Full-time

Re-posted 22 days ago

Job description

The IT Support Engineer is responsible for advanced installation, configuration, and support of Windows-based computers, network devices and services, software and mobile devices. MacOS and Linux experience is a plus. This position requires at least 5 years of recent IT support experience including extensive use of backup systems, internet and cloud technologies, cybersecurity tools and techniques. A strong commitment to exceptional customer service, professionalism, and teamwork is expected in addition to demonstrated technical aptitude.
Service and Helpdesk Support:
·            Monitor cloud and local backup solutions and troubleshoot failures.
·            Triage and manage helpdesk tickets, initiate appropriate remedial actions.
·            Provide tier 2+ customer support both remotely and on-site.
·            Monitor computers and network devices.

Installation, Configuration, and Maintenance:
·            Server installation, configuration, and troubleshooting, including SharePoint, Google Workspace, and Synology NAS.
·            In-depth Windows computer imaging and configuration, including automated deployment.
·            Install, license, configure, and maintain common software packages like MS Office, Adobe, and QuickBooks.
·            Support, troubleshoot, and configure standard applications like email clients and web browsers.
·            Update operating systems and applications for servers and client workstations.
·            Internet domain registration and DNS name server setup including renewals and transfers.
·            Install and configure printers, scanners, and other peripherals.
·            Perform mobile device setup, app installation, and troubleshooting.
·            Provide end user training, coaching, and how-to documentation.
Network design, installation, and support:
·            Comprehensive installation, management and troubleshooting of internet gateways, firewalls, routers, and other network devices.
·            Advanced network device installation, configuration, and troubleshooting, including VLAN, VPN, and SD-WAN.
·            Advanced wireless access point installation, configuration, and troubleshooting, including mesh.
·            Internet service deployment and troubleshooting, fiber, coax, static addressing, DNS.
·            Intermediate cloud infrastructure, including VPS, S3 storage.
·            Intermediate Remote desktop (RDP/RDS) support, including license management and RemoteApp.
·            Intermediate IP telephony support and troubleshooting.
Security:
·            Monitor endpoint security for detections and updates.
·            Configure and troubleshoot various MFA systems, including biometrics.
·            Intermediate endpoint management, including malware remediation, vulnerability settings.
·            Intermediate Windows security, including BitLocker and Windows Firewall.
Additional Duties:
·            Create and maintain procedural and asset documentation.
·            Actively participate in project meetings, reviews, and team training.
·            Actively look for ways to improve efficiency and reduce manual labor and turn-around time.
·            Conduct compliance checks and IT policy audits.
Qualifications:
·            Five years of relevant experience.
·            Proven technical aptitude.
·            Strong customer service skills.
·            Strong written and verbal English communication skills.
·            CompTIA A+ and Network+ certification or equivalent.
·            Ability to manage confidential and private materials with discretion and integrity.
·            Willingness to learn and apply company standards.
·            Ability to adapt to changing priorities and switch between multiple tasks as needed.
Work Environment:
·            Fulltime, day shift, Monday-Friday
·            Primarily remote. Some onsite and inhouse work required local candidates.
·            After-hours, weekends, and on-call rotation required.