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Technology Support Engineer Jobs in Savage, MN (NOW HIRING)

Fridley, MN 55421 Duration: 6+ months Role Summary The Onsite IT Support Engineer is responsible for providing day-to-day operational IT support at the customer location. The engineer will ensure the ...

Support Engineer- Tier II

Eagan, MN · On-site

$70K - $75K/yr

Lyra Technology Group is a private equity-backed holding company that invests in and operates ... The Tier II Support Engineer will work out of one of our clients' headquarters as part of an IT tea ...

Java Support Engineer Location: Hybrid Duration: 6+ months Details: * Engage and partner with other technology teams * 1-2 years experience working in a service desk / operations center * Basic ...

Java Support Engineer Location: Hybrid Duration: 6+ months Details: * Engage and partner with other technology teams * 1-2 years experience working in a service desk / operations center * Basic ...

Production Support Engineer

Minneapolis, MN · On-site

$43.75 - $57.25/hr

Required Qualifications: 4+ years of Systems Engineering, Technology Architecture experience, or ... Experience supporting an enterprise-level environment including Windows and Linux Strong verbal ...

My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology ... Application Support Engineer Location: Eagan, MN Unix or Linux Hardware and Application Support.

Collaborate with Engineering, Infrastructure, Product, and Support teams to resolve software ... Strong understanding of Oracle and relational database technologies, including SQL troubleshooting ...

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Technology Support Engineer information

See Savage, MN salary details

$17

$42

$72

How much do technology support engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for technology support engineer in Savage, MN is $42.53, according to ZipRecruiter salary data. Most workers in this role earn between $31.54 and $49.76 per hour, depending on experience, location, and employer.

What is the difference between Technology Support Engineer vs Network Support Specialist?

AspectTechnology Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentHelp desks, technical support teams, on-site and remoteNetwork operations centers, on-site network troubleshooting
Industry UsageIT services, tech companies, enterprise supportTelecommunications, large enterprise networks

The main difference is that Technology Support Engineers handle a broad range of technical issues across hardware and software, providing user support. In contrast, Network Support Specialists focus specifically on network infrastructure, troubleshooting network issues, and maintaining connectivity. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical focus.

How much is the salary of a technology support engineer?

The average salary of a technology support engineer in the United States ranges from $50,000 to $70,000 per year, depending on experience, location, and certifications. Entry-level positions typically start around $40,000, while experienced professionals with specialized skills can earn over $80,000 annually.

What does a technology support engineer do?

A technology support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues. They often use diagnostic tools, communicate solutions clearly, and may maintain documentation or perform system updates to ensure smooth technology operations.

What is a Technology Support Engineer?

A Technology Support Engineer is responsible for troubleshooting and resolving technical issues related to hardware, software, and network systems. They often assist end-users, maintain IT infrastructure, and may use tools like remote support software, requiring technical knowledge and communication skills.
Infographic showing various Technology Support Engineer job openings in Savage, MN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $88,461 per year, or $42.5 per hour.

Senior IT Support Engineer

Halcyon Financial Technology

Minneapolis, MN • On-site

$80 - $110/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 8 days ago


Key responsibilities

  • Provide advanced technical support for Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, and Intune.

  • Diagnose and resolve complex issues related to identity, access, collaboration, and endpoint management in a cloud‑first enterprise environment.

  • Lead incident response and root cause analysis for service outages and performance degradations across M365 workloads.


Job description

Sr. IT Support Engineer

Minneapolis Area | Hybrid

Who We Are

Halcyon Financial Technology, L.P. ("HalcyonFT") provides information technology solutions to private equity, hedge fund, investment management firms, and family offices.

We strive to provide excellent client service at every level and in every interaction. We take client service so seriously that client satisfaction is the one and only SLA we guarantee to our clients.

We work as a team to meet the ever‑evolving needs of our clients. We never settle for the easiest or quickest solution. Instead, we seek out the best long‑term solution for our clients. We never get bored. We never slow down. There is a sense of urgency in everything we do. Our clients expect more. We deliver more.

HalcyonFT is Excellence in IT.

Position Overview

We are hiring for a full‑time Senior IT Support Engineer in Greater Minneapolis. This role requires the ability to handle various problems with expertise and exceptional judgment while working with end‑users at the highest level within organizations.

We are looking for professionals who provide high‑touch, personalized technical support and proactive solutions that ensure a seamless and exceptional experience for our clients.

What You’ll Do
  • Provide advanced technical support for Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, and Intune.
  • Diagnose and resolve complex issues related to identity, access, collaboration, and endpoint management in a cloud‑first enterprise environment.
  • Lead incident response and root cause analysis for service outages and performance degradations across M365 workloads.
  • Administer and optimize Microsoft 365 tenant configurations, user accounts, licenses, and security policies using admin centers and automation tools.
  • Implement and manage identity and access controls via Entra ID, including conditional access and multi‑factor authentication.
  • Deploy and manage endpoint configurations and security baselines using Intune and Autopilot.
  • Monitor service health, audit logs, and usage analytics to proactively identify trends, ensure compliance, and enhance performance.
  • Apply advanced AI‑driven tools such as Copilot and ChatGPT to accelerate troubleshooting, automate tasks, and deliver proactive solutions that enhance client satisfaction and operational efficiency.
  • Customize M365 services to meet organizational needs, including mailbox policies, Teams settings, SharePoint configurations, and device compliance rules.
  • Integrate Microsoft 365 with third‑party tools and services, ensuring seamless interoperability and alignment with business requirements.
  • Implement and maintain security and compliance features such as DLP policies, retention labels, and alerting mechanisms.
Required Qualifications
  • 6+ years of recent end‑user technical support experience, including providing support to executive‑level users.
  • Strong problem‑solving skills and attention to detail.
  • Excellent written and verbal communication.
  • Strong time management and ability to prioritize.
  • Ability to thrive in a fast‑paced environment and work effectively under pressure.
  • Ability to be on‑site daily (Monday‑Friday).
  • Available to be on call once per quarter for one week.
Rewards

$80,000 – $110,000 plus generous quarterly bonus.

  • Best‑in‑class benefits: medical, dental, HSA, dependent day care FSA.
  • Travel/commuter reimbursement.
  • 4 weeks PTO and 10 paid holidays.
  • 401(k) employer contribution starting at 6 months of employment.
  • Opportunities to earn technical certifications.
  • 1% of profits contributed to non‑profits every quarter.
  • Great Place to Work Certified.
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