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Technology Support Associate Jobs (NOW HIRING)

cyberThink, Inc.

IT Support Associate

Pittsburgh, PA · On-site

$20 - $27.50/hr

The Associate, IT Support Technician, works on the Infrastructure Operations Team within IT Infrastructure. This position is primarily a hands-on role that will install, troubleshoot, and repair ...

Amazon

IT Support Associate II

West Chicago, IL · On-site

$17.25 - $22.50/hr

About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude ...

IntelliPro Group Inc.

IT Support Specialist

Plainfield, IL · On-site

$25 - $28/hr

Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM ...

IntelliPro Group Inc.

IT Support Specialist

Plainfield, IL · On-site

$25 - $28/hr

Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM ...

3MD Inc.

IT Support Associate III

Redmond, WA · On-site

$46.98 - $51.52/hr

Mentor and provide technical guidance and structured training to Level 1 and Level 2 IT Support Associates, supporting their growth toward Level 2 and Level 3 readiness * Design and govern onboarding ...

Amazon

IT Support Associate II

Matteson, IL · On-site

$16.75 - $21.75/hr

About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude ...

Harvard University

IT Support Associate II

Boston, MA · On-site

$55/hr

The IT Support Associate II provides in-depth technical support to HMS research community members and affiliates in the Longwood MA area by researching and answering questions and troubleshooting ...

Harvard University

IT Support Associate II

Boston, MA · On-site

$24 - $28/hr

The IT Support Associate II provides in-depth technical support to HMS research community members and affiliates in the Longwood MA area by researching and answering questions and troubleshooting ...

Amazon

IT Support Associate II

Tracy, CA · On-site

$18.25 - $23.75/hr

About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical ...

Amazon.com Services LLC

IT Support Associate II

Tracy, CA · On-site

$18.25 - $23.75/hr

About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical ...

Amazon

IT Support Associate II, OTS

San Marcos, TX · On-site

$15.50 - $20/hr

About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical ...

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Technology Support Associate information

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$10

$19

$28

How much do technology support associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for technology support associate in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What does a Technology Support Associate do?

A Technology Support Associate provides technical assistance to users by troubleshooting hardware, software, and network issues. They often use diagnostic tools, document problems, and communicate solutions, typically working in IT support or help desk environments. Strong communication skills and knowledge of operating systems and common software are essential for this role.

What cities are hiring for Technology Support Associate jobs?

Cities with the most Technology Support Associate job openings:

What states have the most Technology Support Associate jobs?

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Infographic showing various Technology Support Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.

IT Support Associate

Memphis, TN • On-site

Cognizant Technology Solutions
See more jobs at Cognizant Technology Solutionsexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Cognizant rating

7.0

Company rating: 7.0 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

59th of 72 rated business consultants

Job description

Description - External
Job Title: IT Support Analyst
Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Job Summary
The IT Support Analyst is responsible for providing technical support and ensuring the smooth operation of IT services across the client organization and its specific location. The role involves troubleshooting hardware, software, network, and OS issues while delivering exceptional customer service to end users. The analyst will support End User Computing (EUC), Microsoft 365 services, mobile devices, collaboration platforms, and local IT infrastructure.
The position serves as the primary point of contact for IT incidents and service requests, ensuring timely resolution in accordance with established Service Level Agreements.
Key Responsibilities
End User Support
• Provide Level 1 and Level 2 support for desktops, laptops, printers, scanners, mobile devices, and peripherals.
• Diagnoses and resolve hardware, software, operating system, and application issues.
• Support Windows operating systems and standard enterprise applications.
• Assist users with Microsoft 365 products, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint.
• Provide support for audio/video conferencing solutions and collaboration tools.
• Incident & Service Request Management
Endpoint Management
  • Deploy, configure, and maintain desktops, laptops, and mobile devices.
  • Support device imaging, software installations, upgrades, and patch management.
  • Utilize endpoint management tools such as SCCM, Intune, and remote support utilities.
  • Track IT assets and maintain accurate inventory records.
  • Provide hands-and-feet support for infrastructure, network, server, and security teams.
  • Assist with network connectivity troubleshooting.
  • Support datacenter equipment, racks, cabling, and local infrastructure activities.
  • Coordinate with vendors and third-party support providers.
  • Develop and maintain technical documentation, knowledge articles, and support procedures.

Required Technical Skills
  • Windows 10/11 Administration
  • Active Directory & Group Policy
  • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
  • Hardware & Software Troubleshooting
  • IT Service Management (ITIL)
  • Network Fundamentals (TCP/IP, DNS, DHCP, VPN)
  • Remote Support Tools
  • Customer Support & Incident Management
  • Printer and Peripheral Support

Qualifications
  • Preferred Bachelor's Degree in Information Technology, Computer Science,
  • 3-7 years of experience in IT Support, Service Desk, Desktop Support, or EUC

Soft Skills
  • Strong customer service orientation.
  • Excellent verbal and written communication skills.
  • Ability to work effectively under pressure.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Team-oriented with strong stakeholder management capabilities

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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