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Technology Support Associate Jobs in Easton, MD (NOW HIRING)

Cherry Bekaert

IT Support Tech

Annapolis, MD · On-site

$21.25 - $29.25/hr

IT Support Technician Annapolis Junction, MD | On-Site (4 Days In Office, 1 Day Remote) | Full-Time ... Associate degree, vocational training, or comparable IT experience. * Experience supporting users ...

Chico's FAS, Inc.

Support Associate - Chico's

Annapolis, MD · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Chico's FAS, Inc.

Support Associate - Soma

Gambrills, MD · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

SW Complete

IT Field Support Specialist

Annapolis, MD · On-site

SynergyECP has an opening for an IT Field Support Specialist to support our end-user community by ... Associate's degree and two (2) years of experience. Highly skilled in installing, repairing and ...

J.Crew

Friends & Family Associate (Seasonal)

Gambrills, MD · On-site

$14.75 - $16.75/hr

Support associates to exceed customer expectations. * Respond to customers in the moment and ... Leverage technology to maximize efficiency and productivity. * Are at least 18 years old. * Are ...

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Technology Support Associate information

See Easton, MD salary details

$10

$19

$28

How much do technology support associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for technology support associate in Easton, MD is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.44 per hour, depending on experience, location, and employer.

What does a Technology Support Associate do?

A Technology Support Associate provides technical assistance to users by troubleshooting hardware, software, and network issues. They often use diagnostic tools, document problems, and communicate solutions, typically working in IT support or help desk environments. Strong communication skills and knowledge of operating systems and common software are essential for this role.
Infographic showing various Technology Support Associate job openings in Easton, MD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,250 per year, or $19.8 per hour.

IT Support Tech

Annapolis, MD • On-site

Cherry Bekaert
Accounting Services • 1 - 5K employees
Learn more about Cherry Bekaertexternal

$21.25 - $29.25/hr

Full-time

Re-posted 2 days ago

Cherry Bekaert rating

9.2

Company rating: 9.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

IT Support Technician
Annapolis Junction, MD | On-Site (4 Days In Office, 1 Day Remote) | Full-Time
Cherry Bekaert Recruiting & Staffing is partnering with an innovative international organization seeking an IT Support Technician to support day-to-day technology operations for its U.S. office.
This role is ideal for a hands-on IT professional who enjoys troubleshooting technical issues, supporting end users, managing Microsoft 365 environments, and serving as a key point of contact for local IT operations. The position works closely with global technology teams and external partners to ensure reliable systems, strong user support, and seamless business operations.
About the Opportunity
As the primary IT support resource for the U.S. location, you will provide front-line technical support for hardware, software, networking, and business applications while helping maintain a productive and secure workplace technology environment. The role also serves as a liaison for Microsoft Dynamics 365 Business Central-related issues, coordinating with internal stakeholders and external vendors to drive resolution and system performance.
Responsibilities
  • Provide first-level IT support for hardware, software, user accounts, and workplace technology issues.
  • Configure, deploy, maintain, and troubleshoot laptops, desktops, peripherals, and mobile devices.
  • Manage device provisioning and deployment through MDM tools such as Microsoft Intune and Autopilot.
  • Maintain IT asset inventory and oversee hardware lifecycle management, including procurement, deployment, replacement, and disposal.
  • Administer Microsoft 365 services including user accounts, mailboxes, Teams, and SharePoint.
  • Coordinate onboarding and offboarding activities, including account provisioning and workstation setup.
  • Track incidents and service requests through ticketing and ITSM platforms.
  • Serve as the local point of contact for Microsoft Dynamics 365 Business Central support issues and coordinate resolution efforts.
  • Troubleshoot local network, VPN, printer, and connectivity issues.
  • Collaborate with global IT teams on technology standards, security initiatives, and system rollouts.
Qualifications
  • 3-6 years of experience in IT support, help desk, desktop support, or a related role.
  • Associate degree, vocational training, or comparable IT experience.
  • Experience supporting users in a business environment.
  • Hands-on experience administering Microsoft 365, including user accounts, mailboxes, Teams, and SharePoint.
  • Experience with ticketing systems and ITSM platforms.
  • Strong troubleshooting abilities across hardware, software, and networking issues.
  • Experience with Windows operating systems and Microsoft technologies.
  • Knowledge of device deployment, lifecycle management, and endpoint support.
  • Ability to work independently while providing exceptional customer service.
  • Strong written and verbal communication skills.
Preferred Qualifications
  • Experience with Microsoft Dynamics 365 Business Central, Dynamics GP, or other ERP systems.
  • Familiarity with Microsoft Intune, Autopilot, or similar endpoint management tools.
  • Knowledge of networking concepts including TCP/IP, DNS, VPN, and Wi-Fi.
  • Experience supporting international teams or working across multiple time zones.
  • Experience coordinating with external IT vendors and service providers.
Additional Details
  • Primarily on-site position located in Annapolis Junction, MD.
  • Hybrid schedule offering one remote workday per week.
  • Opportunity to work closely with both local and global teams in a collaborative environment.
  • Competitive compensation and comprehensive benefits package.
Interested candidates should apply today for immediate consideration.

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