ZipRecruiter

Log In

1

Information Technology Support Associate Jobs (NOW HIRING)

Amazon.com Services LLC

IT Support Associate II

Matteson, IL · On-site

$16.75 - $21.75/hr

About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude ...

New

Harvard University

IT Support Associate II

Boston, MA · On-site

$24 - $28/hr

The IT Support Associate II provides in-depth technical support to HMS research community members and affiliates in the Longwood MA area by researching and answering questions and troubleshooting ...

CHELSEA PIERS LP

Technology Support Associate

Manhattan, NY · On-site

$18.75 - $24.25/hr

Chelsea Piers is seeking a customer-focused Technology Support Associate to join our Information Technology team. This role serves as the first point of contact for technical support across our New ...

Amazon

IT Support Associate II, OTS

Arlington, WA · On-site

$18.75 - $24.25/hr

About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical ...

Amazon

IT Support Associate II, OTS

Pflugerville, TX · On-site

$16 - $20.75/hr

About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical ...

Amazon

IT Support Associate II, OTS

Arlington, WA · On-site

$18.75 - $24.25/hr

About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical ...

Amazon

IT Support Associate II, OTS

San Marcos, TX · On-site

$15.50 - $20/hr

About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical ...

Amazon

IT Support Associate II, OTS

Vacaville, CA · On-site

$19.25 - $25/hr

About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude ...

Link Technologies

IT Support

Las Vegas, NV · On-site

$20.50 - $28.25/hr

Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently looking for IT Support to join our team. Key Tasks: - Perform imaging, testing, and deployment of iPads ...

next page

Showing results 1-20

All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsInformation Technology Support Associate Jobs

Information Technology Support Associate information

See salary details

$10

$19

$28

How much do information technology support associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for information technology support associate in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

Is an Information Technology Support Associate support a good entry-level job?

An Information Technology Support Associate role is generally considered a good entry-level job, as it provides foundational experience in troubleshooting, customer service, and technical skills with tools like ticketing systems and remote support software. It often requires basic certifications such as CompTIA A+ and offers opportunities to develop skills for advanced IT positions.

What does an information technology support associate do?

An Information Technology Support Associate provides technical assistance to users by troubleshooting hardware, software, and network issues. They often install, maintain, and repair computer systems and may use tools like remote support software, requiring good communication skills and basic certifications such as CompTIA A+. Their role ensures the smooth operation of IT systems within an organization.

What is an information technology support associate?

An information technology support associate is a professional who provides technical assistance to users and organizations, troubleshooting hardware, software, and network issues. They often work in help desks or IT departments, using tools like remote support software and requiring knowledge of operating systems and basic networking. Certifications such as CompTIA A+ can enhance their qualifications.

What cities are hiring for Information Technology Support Associate jobs?

Cities with the most Information Technology Support Associate job openings:

What states have the most Information Technology Support Associate jobs?

States with the most job openings for Information Technology Support Associate jobs include:

What are popular job titles related to Information Technology Support Associate jobs?

For Information Technology Support Associate jobs, the most frequently searched job titles are:

IT Support Associate

Lincoln, NE • On-site

University of Nebraska-Lincoln
Colleges, Universities, and Professional Schools • 201 - 500 employees
Learn more about University of Nebraska-Lincolnexternal

$24.77/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 20 days ago

Job description

Position Information
Position Information
EEO Statement
Working Title
IT Support Associate
Department
Hixson Lied Fine & Performing Arts-0898
Requisition Number
S_260685
Posting Open Date
08/21/2026
Application Review Date: (To ensure consideration, please submit all application materials before review date)
09/08/2026
Posting Close Date
Open Until Filled
Yes
Description of Work
The IT Support Associate provides responsive, customer-focused technology support for faculty, staff, and students across the Hixson-Lied College of Fine and Performing Arts. This position coordinates day-to-day help desk operations and works collaboratively with college and NU Information Technology Services partners to ensure reliable technology services and support.
Responsibilities Include:
  • Providing end-user, classroom, and help desk support, including troubleshooting and resolving routine and intermediate technology issues.
  • Coordinating help desk operations by triaging support requests, escalating complex issues as appropriate, and ensuring timely follow-up and resolution.
  • Supervising 2-3 student workers, including hiring, training, scheduling, assigning work, and ensuring consistent help desk coverage and service quality.
  • Supporting a variety of college and NU Information Technology Services systems and services through cross-training and collaboration with technology partners.
  • Identifying opportunities to improve technology support by analyzing service trends, researching solutions, documenting procedures, and implementing approved improvements.

We Seek:
A service-oriented technology professional who enjoys solving problems and helping others. The successful candidate is an effective communicator who is organized, dependable, and able to balance hands-on technical support with coordinating help desk operations and supervising student employees.
Note: Sponsorship will not be offered for this position.
About Us:
At the University of Nebraska-Lincoln, we're proud to be consistently recognized by Forbes as a top employer and recently earned the Lincoln Family Friendly Workplace certification. We are known for our welcoming, supportive environment, commitment to professional growth, and outstanding benefits. UNL isn't just a workplace; it's a place to build your career and make a meaningful impact in Nebraska.
When you join our team as a full-time, regular staff member, you'll enjoy:
  • Generous paid time off including vacation, sick leave, parental leave, and holidays
  • Comprehensive insurance options including medical, dental, vision, and life coverage
  • Employee and dependent scholarship programs to pursue higher education
  • Robust retirement plans with university match

Learn more about working at UNL: https://go.unl.edu/aboutus
The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See https://go.unl.edu/nondiscrimination
Minimum Required Qualifications
  • Associate's degree in computer science, information technology, or a related field, plus two (2) years of progressively responsible experience providing IT, help desk, classroom technology, or related technical support. Equivalent education/experience considered.
  • Experience troubleshooting computer hardware, software, operating systems, peripheral devices, and routine technology problems.
  • Ability to communicate technical information to users with varying levels of technical knowledge.

Preferred Qualifications
The following qualifications are preferred but not required:
  • Bachelor's degree in computer science, information technology, management information systems, education technology, business, a field of the arts, or a related field.
  • Experience supervising, training, scheduling, or providing day-to-day direction to students or other staff.
  • Experience using help desk/ticketing, asset management, endpoint support, classroom technology, or university technology systems.
  • Experience supporting both Mac and Windows environments.
  • Experience assisting with technology purchasing, inventory, deployment, documentation, or service improvement.
  • Relevant technology support certification, such as Apple, Microsoft, CompTIA, or ITIL Foundation.

Pre-Placement Driving Record Review Required
No
Physical Required
No
Commercial Driver's License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances.
No
Criminal History Background Check Required
Yes
Posted Salary
$24.77/hr minimum
How to Apply
The search committee will begin formal review of applications on September 8, 2026 and will continue until an appointment is made. Interested applicants must first go to https://employment.unl.edu/postings/101937, click "Apply for this job," complete the information form, and submit the following:
• Letter of application addressing qualifications specific to this job description.
• Names and contact information of at least three (3) professional references.
For questions or accommodations related to this position contact
Drew Davis
drew.davis@unl.edu
Job Category (old)
Managerial/Professional
Job Type
Full-Time
Alternate Work Schedule (if other than 8-5)
Work Location (City, State)
Lincoln, NE
Position funded by grant or other form of temporary funding?
No
If Temporary, indicate end date
Planned Hire Date:
Appointment End Date

Apply