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Information Technology Support Associate Jobs in Wisconsin

Mister Car Wash

IT Support Tech

Milwaukee, WI · On-site

$21.25 - $29/hr

Associate's degree in Information Technology or a related field preferred. Experience: * Minimum of 2 years of experience in IT support or a related technical role. * Familiarity with Microsoft ...

Manpower

IT Support Specialist

Madison, WI · Hybrid

$23/hr

As an IT Support Specialist, you will be part of the IT department supporting the entire ... Associate's degree in information technology, computer science, or related field preferred

AprilAire

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our ... Associate's degree or Bachelor's degree in IT, Computer Science, Engineering, or equivalent ...

AprilAire

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our ... Associate's degree or Bachelor's degree in IT, Computer Science, Engineering, or equivalent ...

AprilAire

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our ... Associate's degree or Bachelor's degree in IT, Computer Science, Engineering, or equivalent ...

SHINE Technologies LLC

IT Support Specialist

Fitchburg, WI · On-site

$25 - $28/hr

The IT Support Specialist takes ownership of incidents through resolution, identifies root causes of recurring issues, and collaborates with other IT teams to improve end user technology, reliability ...

Mister Car Wash, Inc.

WI · On-site

$19.75 - $27/hr

The IT Support Technician, Principal serves as a strategic and technical authority within the IT support team, responsible for designing solutions, leading high-impact initiatives, and ensuring ...

Rosendin Electric, Inc.

WI · On-site

The IT Support Specialist is responsible for IT support for the Regional Office including but not ... Associate degree in Information Technology, Computer/Information Science, or related discipline

Eye Clinic of Wisconsin

WI · On-site

$60 - $80/hr

Associate degree in Information Technology, Computer Science, Cybersecurity, Networking, or related field; or * Equivalent combination of education, certification, and practical IT support experience.

Zizzl

IT Support Technician

Milwaukee, WI

$21.25 - $29/hr

The IT Support Technician will provide hands-on technical support to employees and to maintain the ... Associate or bachelor's degree in information technology or a related field, or the equivalent of 3 ...

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Information Technology Support Associate information

Is an Information Technology Support Associate support a good entry-level job?

An Information Technology Support Associate role is generally considered a good entry-level job, as it provides foundational experience in troubleshooting, customer service, and technical skills with tools like ticketing systems and remote support software. It often requires basic certifications such as CompTIA A+ and offers opportunities to develop skills for advanced IT positions.

What does an information technology support associate do?

An Information Technology Support Associate provides technical assistance to users by troubleshooting hardware, software, and network issues. They often install, maintain, and repair computer systems and may use tools like remote support software, requiring good communication skills and basic certifications such as CompTIA A+. Their role ensures the smooth operation of IT systems within an organization.

What is an information technology support associate?

An information technology support associate is a professional who provides technical assistance to users and organizations, troubleshooting hardware, software, and network issues. They often work in help desks or IT departments, using tools like remote support software and requiring knowledge of operating systems and basic networking. Certifications such as CompTIA A+ can enhance their qualifications.

What cities in Wisconsin are hiring for Information Technology Support Associate jobs?

Cities in Wisconsin with the most Information Technology Support Associate job openings:

IT Support Tech

Milwaukee, WI • On-site

Mister Car Wash
Retail • 5 - 10K employees
Learn more about Mister Car Washexternal

$21.25 - $29/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Key responsibilities

  • Provide technical support to internal users by diagnosing and resolving hardware, software, and network issues.

  • Build, configure, and maintain computer systems and peripheral devices, including performing updates and preventative maintenance.

  • Assist with troubleshooting and maintaining network connectivity, including LAN/WAN, Wi-Fi, and VOIP systems.

Mister Car Wash rating

7.0

Company rating: 7.0 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

173rd of 375 rated vehicle maintenance

Job description

Mister Car Wash is rewriting the rules of the car wash industry. Headquartered in Tucson, Arizona, we are the nation's largest and fastest growing multibillion dollar car wash company with over 500 car washes in 21 states!
We wash cars for the fun of it. We put people first. We help turn jobs into careers.
We're currently seeking an IT Support Tech to join our team!
The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by resolving hardware, software, and network issues independently and collaboratively. With increased scope and autonomy, it contributes to system deployment, infrastructure reliability, and documentation that empowers end users and junior technicians.
What You Will Do:
Technical Support & Troubleshooting:
  • Deliver Tier 1-2 support for internal users across multiple sites.
  • Resolve a broad range of hardware and software issues via the service desk.
  • Independently diagnose and troubleshoot complex problems; escalate where necessary.
  • Foster relationships with end users through responsive communication and issue resolution.

System Configuration & Maintenance:
  • Build and configure systems including desktops, laptops, and peripheral devices.
  • Perform Installs, updates, patching, and preventative maintenance of software and IT assets per company standards.
  • Support lifecycle management of IT equipment across locations.

Network & Infrastructure Support:
  • Assist with LAN/WAN, Wi-Fi, VOIP, and connectivity troubleshooting.
  • Monitor and maintain network devices, addressing routine performance issues.
  • Contribute to infrastructure improvements and system reliability.

Documentation & Field Support:
  • Develop and update technical documentation and user guides.
  • Maintain service records in the ticketing platform.

Note: The job duties above provide a general sense of the role; though, additional duties may be assigned as necessary.
How You Will Shine:
Education:
  • High school diploma or GED required.
  • Associate's degree in Information Technology or a related field preferred.

Experience:
  • Minimum of 2 years of experience in IT support or a related technical role.
  • Familiarity with Microsoft Office Suite and service desk platforms.
  • Experience supporting diverse IT environments and troubleshooting hardware/software issues.
  • Licenses/Certifications (preferred):
  • CompTIA Fundamentals +/ CompTIA A + or Comparable.

Ability to Travel:
  • Up to 25%

Knowledge, Skills, & Abilities:
  • Strong desire to learn and grow in a technical environment.
  • Excellent customer service and organizational skills.
  • Effective written and verbal communication abilities.
  • Ability to multi-task and manage time efficiently.
  • Proficiency in supporting diverse networks and IT systems.
  • Willingness to travel frequently and adjust to changing schedules.

What motivates our team:
  • Excellent Benefits including medical, vision, dental, PTO, 401k, etc.
  • Career Progression with a high growth.
  • Modern office space in the heart of downtown Tucson.
  • On-site Fitness Gym and Bike Share.
  • Employee Game Room and Lounge.
  • Free Unlimited Wash Club Membership.

It's your time to SHINE! Join the Mister Car Wash team today!
Mister Car Wash provides equal employment opportunities to all employees and applicant for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We participate in the E-Verify system nationwide.

What Mister Car Wash employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Mister Car Wash logo

About Mister Car Wash

Sourced by ZipRecruiter

Working at Mister Car Wash is all about opportunity -to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Tucson, AZ, US

Year founded

1969

Social media

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