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Technology Operations Associate Jobs in Raleigh, NC

Tricera

Operations & Growth Associate

Apex, NC · On-site

What You'll Do As an Operations & Support Associate, you'll be the go-to person for our sales ... When agents or clients run into tech hiccups, you'll be the expert who helps them get back on track.

Harris

Associate Computer Operator

Raleigh, NC

Role: Associate Computer Operator - Junior IT Operations Support Location: Fully onsite in Raleigh, North Carolina (Wake County). Schedule: Monday through Friday, 8:00 AM - 5:00 PM. Key ...

Intelliswift Software

Ops Program Manager

Durham, NC · On-site

Global Operations Associate Project Manager Job Summary: The Global Operations Associate Project ... Strong aptitude for learning new technologies and familiarity with the basic hardware and services ...

RESIDENTIAL SERVICES INC

IT Intern (Summer)

Chapel Hill, NC

$13.75 - $18.25/hr

Aid in day-to-day IT operations, including addressing help tickets, supporting ongoing projects ... Associate's degree in Information Technology or a related field, currently pursuing such a degree ...

AdvisorEngine

Investment Operations

Raleigh, NC · On-site

Our team is made up of designers, enterprise technologists, data scientists, futurists, and ... About this role: The Investment Operations professional is responsible for supporting all ...

AdvisorEngine

Investment Operations

Raleigh, NC · On-site

Our team is made up of designers, enterprise technologists, data scientists, futurists, and ... About this role: The Investment Operations professional is responsible for supporting all ...

RSI Community

IT Intern (Summer)

Chapel Hill, NC · On-site

$13.75 - $18.25/hr

Aid in day-to-day IT operations, including addressing help tickets, supporting ongoing projects ... Associate's degree in Information Technology or a related field, currently pursuing such a degree ...

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Technology Operations Associate information

See Raleigh, NC salary details

$10

$25

$51

How much do technology operations associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for technology operations associate in Raleigh, NC is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technology Operations Associate, and why are they important?

To thrive as a Technology Operations Associate, you need a solid understanding of IT systems, troubleshooting, and operational processes, usually backed by a degree in information technology, computer science, or a related field. Familiarity with monitoring tools, ticketing systems, and ITIL frameworks, as well as relevant certifications like CompTIA or ITIL, are commonly required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure smooth technology operations, quick issue resolution, and efficient collaboration across teams.

What are some typical challenges faced by Technology Operations Associates, and how can they be addressed?

Technology Operations Associates often encounter challenges such as managing multiple priorities, responding quickly to system outages, and ensuring seamless coordination between technical and non-technical teams. Staying organized, communicating clearly with colleagues, and proactively learning about new technologies are key strategies for overcoming these hurdles. Additionally, developing strong troubleshooting skills and a customer-focused mindset can help associates effectively resolve issues and contribute positively to the overall IT operations environment.

What does a Technology Operations Associate do?

A Technology Operations Associate is responsible for supporting and maintaining an organization’s technology infrastructure. This includes monitoring system performance, troubleshooting technical issues, and assisting with the deployment of new software or hardware. They often work closely with IT teams to ensure systems are running smoothly and efficiently. Their role is essential to minimize downtime and keep technology resources available for employees and customers.

What does a technology associate do?

A Technology Operations Associate is responsible for supporting the daily functioning of technology systems, including monitoring network performance, troubleshooting technical issues, and assisting with system maintenance. They often work with tools like ticketing systems and may require knowledge of hardware, software, and basic cybersecurity practices. The role typically involves collaboration with IT teams and may require certifications such as CompTIA A+ or Network+.

What is the difference between Technology Operations Associate vs Network Support Specialist?

AspectTechnology Operations AssociateNetwork Support Specialist
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, tech companies, data centersNetwork operations centers, IT support teams
Employer & Industry UsageTechnology firms, corporate IT departmentsTelecommunications, internet service providers
Common Search & ComparisonYesYes

The Technology Operations Associate and Network Support Specialist roles share similar credentials and work environments, often within IT departments or tech companies. While the associate focuses on overall technology operations, the network support specialist specializes in network infrastructure and troubleshooting. Both roles are essential in maintaining IT systems, but their specific focus areas differ.

What are the most commonly searched types of Technology Operations jobs in Raleigh, NC? The most popular types of Technology Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Technology Operations Associate jobs? Cities near Raleigh, NC with the most Technology Operations Associate job openings:
Technology Operations Associate jobs near you
Infographic showing various Technology Operations Associate job openings in Raleigh, NC as of May 2026, with employment types broken down into 50% Full Time, 25% Part Time, and 25% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $53,061 per year, or $25.5 per hour.

Operations & Growth Associate

Tricera

Apex, NC • On-site

Full-time

Medical

Posted 19 days ago

Job description

Job Description
Tricera is on a mission to revolutionize credit card processing for small businesses across the country. We provide cutting-edge payment solutions, white-glove support, and innovative pricing models that eliminate transaction fees. Our small but mighty team is passionate, knowledgeable, and dedicated to making life easier for our agents and clients. We take what we do seriously-but we don't take ourselves too seriously. If you thrive in a fast-paced, no-BS environment where you can truly make an impact, you might be the perfect fit.
What You'll Do
As an Operations & Support Associate, you'll be the go-to person for our sales agents and merchants, ensuring smooth onboarding, troubleshooting, and overall success.
  • Terminal File Builds & Setups
  • You'll configure and deploy payment terminals to fit our clients' unique needs.
  • Troubleshooting Issues
  • When agents or clients run into tech hiccups, you'll be the expert who helps them get back on track.
  • Agent & Client Support
  • You'll be the friendly, knowledgeable point of contact for sales reps and business owners who need guidance.
  • Administrative Tasks
  • From CRM updates to maintaining accurate records, you'll help keep things running smoothly behind the scenes.
Why You'll Love It Here
  • Direct Training from an Industry Expert
  • Hands-on training from someone who knows the payment processing world inside and out.
  • Growth Opportunities
  • As Tricera grows, so will your role and potential career path.
  • Small, Focused, and Fun Team
  • No corporate red tape. Just real people making a real impact.
  • Casual but High-Performance Environment
  • Wear what's comfortable, but bring your A-game.

Requirements
We don't believe in unnecessary fluff or corporate jargon. Here's what it takes to succeed in this role:
Tech-Savvy & Quick Learner
You don't need to be a programmer, but you should be comfortable working with tech and eager to learn our systems.
Problem-Solver
When something breaks, you figure out how to fix it. You're resourceful, persistent, and creative.
Strong Communicator
You know how to explain things clearly, whether it's to a seasoned sales agent or a small business owner with zero tech experience.
Detail-Oriented
The little things matter.
Team Player
We're a tight-knit team, and we all pitch in where needed. No egos, no drama.
Benefits
At Tricera, we know that a great job is about more than just the perks-it's about the experience, the people, and the opportunity to grow.
Base Salary
Performance Bonus Program:
Documented methodology and scoring system - you'll know how your bonus is calculated with transparent criteria to measure outcomes.
Health Coverage Stipend:
Apply amount to a marketplace plan, or alternative solutions like CrowdHealth
Unique Perks:
  • We cover the cost of a concealed carry training course for all employees, reflecting our belief in personal freedom and responsibility
  • Four-day workweek (Monday through Thursday)
  • Agent and Merchant referral program allows you to grow your income through direct impact on company performance

Apply