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Technology Operations Intern Jobs in Raleigh, NC

MedPharm

IT Operations Intern

Durham, NC · On-site

$13.50 - $18/hr

The IT Operations Intern will support MedPharm's Information Technology department during a 10-12 week summer internship. Under the direction of the VP of IT, the intern will gain hands-on experience ...

MedPharm

IT Operations Intern

Durham, NC · On-site

$13.50 - $18/hr

The IT Operations Intern will support MedPharm's Information Technology department during a 10-12 week summer internship. Under the direction of the VP of IT, the intern will gain hands-on experience ...

RESIDENTIAL SERVICES INC

IT Intern (Summer)

Chapel Hill, NC

$13.75 - $18.25/hr

Aid in day-to-day IT operations, including addressing help tickets, supporting ongoing projects, and managing our infrastructure. * Build and maintain positive relationships with peers, supervisors ...

RSI Community

IT Intern (Summer)

Chapel Hill, NC · On-site

$13.75 - $18.25/hr

Aid in day-to-day IT operations, including addressing help tickets, supporting ongoing projects, and managing our infrastructure. * Build and maintain positive relationships with peers, supervisors ...

K4Connect

Marketing Intern

Morrisville, NC · On-site

$20/hr

... technology solutions that empower senior living communities by streamlining staff operations while ... Intern to assist in our marketing efforts. K4Connect is seeking a motivated and creative ...

K4Connect

Marketing Intern

Morrisville, NC · Hybrid

$20/hr

... technology solutions that empower senior living communities by streamlining staff operations while ... Intern to assist in our marketing efforts. K4Connect is seeking a motivated and creative ...

Duke University

Nonduke Student/Intern

Durham, NC · On-site

$14.50 - $19.25/hr

This role will support efficient data collection from operational systems and expert review materials while providing valuable training for the intern in clinical research operations and data ...

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How much do technology operations intern jobs pay per hour?

As of May 31, 2026, the average hourly pay for technology operations intern in Raleigh, NC is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technology Operations Intern, and why are they important?

To thrive as a Technology Operations Intern, you need a foundational understanding of IT systems, troubleshooting, and basic networking, often supported by coursework in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is typically expected. Strong problem-solving abilities, attention to detail, and effective communication skills help interns quickly adapt and support teams. These skills ensure smooth daily operations, minimize downtime, and contribute to a reliable technical environment.

What types of projects and responsibilities can a Technology Operations Intern expect during their internship?

As a Technology Operations Intern, you can expect to assist with maintaining and optimizing IT systems, supporting daily operations such as monitoring network performance, and troubleshooting hardware or software issues. Interns often collaborate closely with full-time IT professionals, gaining hands-on experience with ticketing systems and participating in team meetings to discuss process improvements. The work environment is typically fast-paced and dynamic, offering exposure to a variety of technologies and operational challenges. This role provides valuable learning opportunities and can serve as a stepping stone toward full-time positions in IT operations or related fields.

What does a Technology Operations Intern do?

A Technology Operations Intern supports the day-to-day activities of an organization's IT or technology department. They typically assist with maintaining hardware and software systems, troubleshooting technical issues, and helping to ensure smooth operation of technology services. Interns may also participate in monitoring system performance, updating documentation, and working on special projects under the guidance of full-time staff. This role is a great opportunity to gain hands-on experience and develop technical skills in a real-world environment.

What is the difference between Technology Operations Intern vs Network Operations Intern?

AspectTechnology Operations InternNetwork Operations Intern
Required CredentialsTypically pursuing or recent graduate in IT, Computer Science, or related fieldsSimilar; often pursuing or recent graduate in Networking, IT, or related fields
Work EnvironmentSupports IT infrastructure, software systems, and internal tech teamsFocuses on network systems, troubleshooting, and network infrastructure
Employer & Industry UsageUsed across tech companies, startups, and large enterprisesCommon in telecom, ISPs, and large organizations with extensive network needs
Common Search & Comparison IntentUnderstanding roles in tech support and IT operationsFocusing on network-specific tasks and skills

The main difference is that a Technology Operations Intern supports overall IT systems and infrastructure, while a Network Operations Intern specializes in network systems and network troubleshooting. Both roles involve technical support and require similar educational backgrounds, but their focus areas differ within the IT field.

What are the most commonly searched types of Technology Operations jobs in Raleigh, NC? The most popular types of Technology Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Technology Operations Intern jobs? Cities near Raleigh, NC with the most Technology Operations Intern job openings:
Technology Operations Intern jobs near you
IT Operations Intern

IT Operations Intern

MedPharm

Durham, NC • On-site

$13.50 - $18/hr

Internship

Posted 13 days ago

Job description

Job Purpose:
The IT Operations Intern will support MedPharm's Information Technology department during a 10-12 week summer internship. Under the direction of the VP of IT, the intern will gain hands-on experience in corporate IT operations including end-user support, asset management, IT documentation, and the design and execution of a self-directed project aligned with their professional interests. This role provides a meaningful opportunity for an aspiring IT professional to contribute directly to MedPharm's technology environment while developing practical skills in a regulated life-sciences setting.
Summary of Key Responsibilities:
  • Provide first-line deskside and help desk support to MedPharm employees, including troubleshooting hardware, software, operating system, and connectivity issues across Windows and mobile environments.
  • Assist with the maintenance and accuracy of the IT asset management system, including hardware inventory tracking, software license records, and lifecycle documentation.
  • Create and update IT process documentation, standard operating procedures (SOPs), and knowledge base articles to improve team efficiency and ensure continuity.
  • Identify opportunities to streamline or improve existing IT workflows and propose solutions to the IT team.
  • Design, scope, and execute a self-directed internship project in an area of personal IT interest, with guidance from the Director of IT; present project outcomes to the team at the end of the internship.
  • Assist with onboarding and offboarding activities including account provisioning, equipment setup, and asset recovery.
  • Support IT team members with ad hoc requests and special projects as needed.
Required Qualifications and Skills:
  • Currently enrolled as a rising junior or senior at an accredited college or university, open to all majors.
  • Strong interest in Information Technology, computer systems, or related technical fields.
  • Basic familiarity with Windows operating systems, Microsoft 365 applications, and general networking concepts.
  • Strong analytical and problem-solving skills with a customer-service orientation.
  • Excellent written and verbal communication skills; ability to explain technical concepts clearly to non-technical users.
  • Ability to work independently and manage multiple tasks in a fast-paced environment.
  • Eagerness to learn and a proactive, self-starter attitude.
  • Prior coursework or experience in IT, networking, computer science, or a related discipline is a plus.
Position Details:
Supervisory Responsibility: ☐ Yes ☒ No
Confidential Data: ☒ Yes ☐ No
Budgetary Responsibility: ☐ Yes ☒ No
Travel Requirements: ☐ Yes ☒ No
PHYSICAL DEMAND ANALYSIS
Work Environment: Office environment with occasional visits to server room, data closets, and employee workstations throughout the facility.
Physical Summary: Work is primarily sedentary (computer-based). Occasional walking between offices, light lifting of equipment, and deskside visits to employee workstations.

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