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Technology Operations Intern Jobs in Raleigh, NC

RESIDENTIAL SERVICES INC

IT Intern (Summer)

Chapel Hill, NC

$13.75 - $18.25/hr

Aid in day-to-day IT operations, including addressing help tickets, supporting ongoing projects, and managing our infrastructure. * Build and maintain positive relationships with peers, supervisors ...

RSI Community

IT Intern (Summer)

Chapel Hill, NC · On-site

$13.75 - $18.25/hr

Aid in day-to-day IT operations, including addressing help tickets, supporting ongoing projects, and managing our infrastructure. * Build and maintain positive relationships with peers, supervisors ...

WEP Clinical

IT Intern

Morrisville, NC

$14 - $18.75/hr

Role Objectives: The IT Intern - Data, Automation & Solutions will support the Information ... Build Python-based scripts and automations to streamline workflows and improve operational ...

WEP Clinical

IT Intern

Morrisville, NC · On-site

$14 - $18.75/hr

Role Objectives: The IT Intern - Data, Automation & Solutions will support the Information ... Build Python-based scripts and automations to streamline workflows and improve operational ...

K4Connect

Marketing Intern

Morrisville, NC · On-site

$20/hr

... technology solutions that empower senior living communities by streamlining staff operations while ... Intern to assist in our marketing efforts. K4Connect is seeking a motivated and creative ...

K4Connect

Marketing Intern

Morrisville, NC · Hybrid

$20/hr

... technology solutions that empower senior living communities by streamlining staff operations while ... Intern to assist in our marketing efforts. K4Connect is seeking a motivated and creative ...

gpec

Finance Corporate Intern

Raleigh, NC · On-site

$15.75 - $20.50/hr

Primary Function The Corporate Finance Intern will support daily Finance operations and contribute ... Minimum Requirements Education Currently pursuing a bachelor's degree in business, IT, Marketing ...

gpec

Finance Corporate Intern

Raleigh, NC

$15.75 - $20.50/hr

Primary Function The Corporate Finance Intern will support daily Finance operations and contribute ... Minimum Requirements Education Currently pursuing a bachelor's degree in business, IT, Marketing ...

gpec

Finance Corporate Intern

Raleigh, NC · On-site

$15.75 - $20.50/hr

Primary Function The Corporate Finance Intern will support daily Finance operations and contribute ... Minimum Requirements Education Currently pursuing a bachelor's degree in business, IT, Marketing ...

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Technology Operations Intern information

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How much do technology operations intern jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for technology operations intern in Raleigh, NC is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.70 per hour, depending on experience, location, and employer.

What does a Technology Operations Intern do?

A Technology Operations Intern supports the day-to-day activities of an organization's IT or technology department. They typically assist with maintaining hardware and software systems, troubleshooting technical issues, and helping to ensure smooth operation of technology services. Interns may also participate in monitoring system performance, updating documentation, and working on special projects under the guidance of full-time staff. This role is a great opportunity to gain hands-on experience and develop technical skills in a real-world environment.

What types of projects and responsibilities can a Technology Operations Intern expect during their internship?

As a Technology Operations Intern, you can expect to assist with maintaining and optimizing IT systems, supporting daily operations such as monitoring network performance, and troubleshooting hardware or software issues. Interns often collaborate closely with full-time IT professionals, gaining hands-on experience with ticketing systems and participating in team meetings to discuss process improvements. The work environment is typically fast-paced and dynamic, offering exposure to a variety of technologies and operational challenges. This role provides valuable learning opportunities and can serve as a stepping stone toward full-time positions in IT operations or related fields.

What are the key skills and qualifications needed to thrive as a Technology Operations Intern, and why are they important?

To thrive as a Technology Operations Intern, you need a foundational understanding of IT systems, troubleshooting, and basic networking, often supported by coursework in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is typically expected. Strong problem-solving abilities, attention to detail, and effective communication skills help interns quickly adapt and support teams. These skills ensure smooth daily operations, minimize downtime, and contribute to a reliable technical environment.

What is the difference between Technology Operations Intern vs Network Operations Intern?

AspectTechnology Operations InternNetwork Operations Intern
Required CredentialsTypically pursuing or recent graduate in IT, Computer Science, or related fieldsSimilar; often pursuing or recent graduate in Networking, IT, or related fields
Work EnvironmentSupports IT infrastructure, software systems, and internal tech teamsFocuses on network systems, troubleshooting, and network infrastructure
Employer & Industry UsageUsed across tech companies, startups, and large enterprisesCommon in telecom, ISPs, and large organizations with extensive network needs
Common Search & Comparison IntentUnderstanding roles in tech support and IT operationsFocusing on network-specific tasks and skills

The main difference is that a Technology Operations Intern supports overall IT systems and infrastructure, while a Network Operations Intern specializes in network systems and network troubleshooting. Both roles involve technical support and require similar educational backgrounds, but their focus areas differ within the IT field.

What are the most commonly searched types of Technology Operations jobs in Raleigh, NC? The most popular types of Technology Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Technology Operations Intern jobs? Cities near Raleigh, NC with the most Technology Operations Intern job openings:
Technology Operations Intern jobs near you
Customer Operations Intern - Part-time Fall 2026

Customer Operations Intern - Part-time Fall 2026

Lucid Software

Raleigh, NC

$14.75 - $19.50/hr

Other

Posted 2 days ago

Job description

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company's founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE's Companies that Care. Lucid's solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.  

Lucid Software's Customer Operations team helps the countless users who rely on Lucid understand how to use our product, and we use the incoming user data to improve the health of these products. We're an operational team that uses both direct support interactions as well as scalable solutions to engage with our global consumers.

Responsibilities: 
  • Manage technical issues by investigating and troubleshooting problems, escalating user issues, managing issue workflows and proactively identifying consumer needs
  • Develop and maintain technical product expertise and work closely with other support and product/engineering team members to resolve user issues
  • Identify and monitor key user operational metrics to help drive improvements to our product and support offerings
  • Collaborate with Engineering, Product Management, Marketing, and other cross-functional peers on specific user-impacting issues and bugs.
  • Assist in writing clear Help Center and user education content
  • Engage with our users in the Lucid Community
  • Investigate and process customer requests for cancellation and refunds over email
  • Resolve customer concerns related to billing such as downgrades, duplicate charges, invoice changes, trial subscriptions, and declined payments
  • Research accounts in which payments have been posted and customer disputes activity
  • Develop a deep understanding of changing product offerings and account types and implement these changes into our billing processes
  • Communicate and follow up effectively with customers in a clear and timely manner

Requirements:

  • Currently pursuing a Bachelor's degree with a 3.0 cumulative GPA or higher
  • A strong sense of personal ownership and responsibility
  • Ability to translate complex technical ideas into simple, easy to understand content
  • Strong written and verbal communication skills (both internally and externally)
  • Ability to work independently, cross-functionally, and on multiple initiatives at the same time with a proven record of driving results
  • Excellent analytical capabilities and problem-solving skills combined with sound business judgment in a fast-paced environment with evolving priorities
  • Detail-oriented, organized and a good team player
  • Bias towards finding solutions versus shutting down ideas
  • This position is hybrid, combining remote work with in-person collaboration at our Raleigh office two days per week (Tuesday and Thursday)
Preferred Qualifications
  • Experience troubleshooting technical issues
  • Experience in content creation
  • Basic data analytics or statistical skills
  • Teaching or mentoring experience

This internship is part-time in the fall.

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