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Technology Operations Associate Jobs in Raleigh, NC

Identify system limitations, data quality issues, and operational constraints affecting operations ... Bachelor's Degree or equivalent (12 years) work experience (If an, Associate's Degree with 6 years ...

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Job-Specific Minimum Requirements - 1+ years of experience in IT support, help desk, or operations ... Citizen without dual citizenship. - Associate's or Bachelor's degree in Information Technology ...

Job-Specific Minimum Requirements - 1+ years of experience in IT support, help desk, or operations ... Citizen without dual citizenship. - Associate's or Bachelor's degree in Information Technology ...

... technology, and facilities to ensure maintained and maximized * Demonstrate strong business acumen ... Use company performance tools to evaluate each operations associate and provide constant feedback ...

The Associate will support day-to-day operations by responding to user requests, assisting with hardware deployment, and maintaining accurate and up-to-date documentation of technology assets and ...

The Associate will support day-to-day operations by responding to user requests, assisting with hardware deployment, and maintaining accurate and up-to-date documentation of technology assets and ...

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Technology Operations Associate information

See Raleigh, NC salary details

$10

$25

$51

How much do technology operations associate jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for technology operations associate in Raleigh, NC is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.42 per hour, depending on experience, location, and employer.

What are some typical challenges faced by Technology Operations Associates, and how can they be addressed?

Technology Operations Associates often encounter challenges such as managing multiple priorities, responding quickly to system outages, and ensuring seamless coordination between technical and non-technical teams. Staying organized, communicating clearly with colleagues, and proactively learning about new technologies are key strategies for overcoming these hurdles. Additionally, developing strong troubleshooting skills and a customer-focused mindset can help associates effectively resolve issues and contribute positively to the overall IT operations environment.

What does a technology associate do?

A Technology Operations Associate is responsible for supporting the daily functioning of technology systems, including troubleshooting hardware and software issues, maintaining network infrastructure, and assisting with system updates. They often work with tools like ticketing systems and may require certifications such as CompTIA or Cisco. The role typically involves collaboration with IT teams and may require availability for on-call support or shift work.

What does a Technology Operations Associate do?

A Technology Operations Associate is responsible for supporting and maintaining an organization’s technology infrastructure. This includes monitoring system performance, troubleshooting technical issues, and assisting with the deployment of new software or hardware. They often work closely with IT teams to ensure systems are running smoothly and efficiently. Their role is essential to minimize downtime and keep technology resources available for employees and customers.

What is the job role of an operations associate?

A Technology Operations Associate is responsible for supporting the daily functioning of technology systems, ensuring smooth operations, troubleshooting technical issues, and maintaining infrastructure. They often work with IT tools, monitor system performance, and assist with process improvements to enhance efficiency.

What does an IT operations associate do?

An IT operations associate is responsible for maintaining and supporting an organization’s technology infrastructure, including servers, networks, and hardware. They monitor system performance, troubleshoot issues, and assist with software updates and security measures, often using tools like ticketing systems and monitoring software. This role requires technical skills, problem-solving ability, and knowledge of IT best practices.

What are the key skills and qualifications needed to thrive as a Technology Operations Associate, and why are they important?

To thrive as a Technology Operations Associate, you need a solid understanding of IT systems, troubleshooting, and operational processes, usually backed by a degree in information technology, computer science, or a related field. Familiarity with monitoring tools, ticketing systems, and ITIL frameworks, as well as relevant certifications like CompTIA or ITIL, are commonly required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure smooth technology operations, quick issue resolution, and efficient collaboration across teams.

What is the difference between Technology Operations Associate vs Network Support Specialist?

AspectTechnology Operations AssociateNetwork Support Specialist
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, tech companies, data centersNetwork operations centers, IT support teams
Employer & Industry UsageTechnology firms, corporate IT departmentsTelecommunications, internet service providers
Common Search & ComparisonYesYes

The Technology Operations Associate and Network Support Specialist roles share similar credentials and work environments, often within IT departments or tech companies. While the associate focuses on overall technology operations, the network support specialist specializes in network infrastructure and troubleshooting. Both roles are essential in maintaining IT systems, but their specific focus areas differ.

What hot tech job pays $775 000?

High-level executive roles in technology, such as Chief Technology Officer (CTO) or Chief Information Officer (CIO), can reach compensation levels around $775,000 or higher, especially in large corporations or tech firms with stock options and bonuses. These positions require extensive experience, leadership skills, and often advanced certifications or degrees in technology or business management.
What are the most commonly searched types of Technology Operations jobs in Raleigh, NC? The most popular types of Technology Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Technology Operations Associate jobs? Cities near Raleigh, NC with the most Technology Operations Associate job openings:
Associate Manufacturing - Bulk Drug Substance Downstream - Days

Associate Manufacturing - Bulk Drug Substance Downstream - Days

Amgen, Inc.

Holly Springs, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago


Job description

Career Category
Manufacturing
Job Description
HOW MIGHT YOU DEFY IMAGINATION?
You've worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission-to serve patients-drives all that we do. It is key to our becoming one of the world's leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.
Be part of Amgen's newest and most advanced drug substance manufacturing plant. When completed, the Amgen FleX Batch facility will combine the latest in disposable technologies with traditional stainless-steel equipment to allow for maximum flexibility in operations. The FleX Batch facility will not only feature the best in-class drug substance manufacturing technologies with embedded industry 4.0 capabilities, but it will also integrate sustainability innovations to reduce carbon and waste, as part of Amgen's plan to be a carbon-neutral company by 2027.
Associate Manufacturing - Bulk Drug Substance Downstream - Days
Live
What you will do
Let's do this! Let's change the world! In this dynamic role, you will be an Associate in the manufacturing organization at Amgen North Carolina (ANC). The essential position, which supports our critical 24/7 manufacturing operations, works a 12-hour 2-2-3 schedule from 5:45am to 6:15pm. Associates will be completing operations on the floor in our downstream area and will be responsible for the manufacturing of cGMP (Current Good Manufacturing Practices) drug substances.
With general direction, the Associate will support all floor operations in accordance with cGMP practices. As Amgen relies upon the regular attendance of staff members to meet legitimate business needs, staff must be able to work assigned 12-hour shift, including during inclement weather, some holidays and requested overtime in support of our 24/7 operations.
Responsibilities will include...
Compliance:
  • Completes work in accordance with established cGMP procedures and policies (Standard Operating Procedures [SOPs], Manufacturing Procedures [MPs], Job Hazard Analysis [JHAs], Code of Federal Regulations [CFR]) with strict adherence to safety and compliance
  • Assure proper gowning and aseptic techniques are always followed

Process/Equipment/Facilities:
  • Perform hands-on downstream bio-tech operations (Column Chromatography, Tangential Flow Filtration among others) including set-up, cleaning, sanitization, monitoring of equipment and assigned area
  • Run and monitor critical process tasks per assigned procedures
  • Perform in-process sampling, operate analytical equipment, and complete process documentation (Electronic Batch Records [EBRs])
  • Complete washroom activities: cleaning equipment, small to large scale, used in production activities
  • Initiate and own manufacturing related process deviations
  • Identify and escalate issues and concerns regarding daily routine functions related to process and tasks; may engage with team on potential solutions
  • Perform documentation for assigned functions (i.e., equipment logs, EBRs)
  • Collaborate as part of a cross-functional team (i.e., QA/QC, F&E (Facilities & Engineering), PPIC, Mfg., PD (Process Development), Regulatory, etc.) in completing production activities
  • Maintain an organized, clean, and workable space

Win
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The hard-working professionals we seek are team players with these qualifications.
Basic Qualifications:
  • High School/GED + 2 years manufacturing and/or other regulated environment experience

Or
  • Associate's Degree + 6 months manufacturing and/or other regulated environment experience

Or
  • Bachelor's Degree

Preferred Qualifications:
  • Completion of NC BioWorks Certification Program
  • Experience in a regulated industry such as biotechnology or pharmaceutical
  • Basic understanding and process experience in a cGMP manufacturing facility
  • Excellent verbal and written communication
  • Proficient Microsoft Office skills, and knowledge of other electronic systems such as EBR/MES, Delta V, and Electronic Quality Systems
  • An ability to demonstrate desire and drive to learn and grow their understanding of operations and processes

Thrive
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:
  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements, where possible

Apply now
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Salary Range
70,985.20USD -96,038.80 USD