We are looking for implementation experts with deep expertise in freight, logistics, and technology implementation to help scale our impact. If you're excited about managing a high-performing team ...
We are looking for implementation experts with deep expertise in freight, logistics, and technology implementation to help scale our impact. If you're excited about managing a high-performing team ...
Implementation Manager
Chicago, IL · On-site
We are looking for implementation experts with deep expertise in freight, logistics, and technology implementation to help scale our impact. If you're excited about managing a high-performing team ...
Implementation Manager
Chicago, IL · On-site
We are looking for implementation experts with deep expertise in freight, logistics, and technology implementation to help scale our impact. If you're excited about managing a high-performing team ...
Implementation Manager
Chicago, IL · Hybrid
The Implementation Manager is responsible for deep discovery of client needs to configure Loop ... Supply chain/logistics technology integrations, or * Project/Account Management, in the logistics ...
Implementation Manager
Chicago, IL · Hybrid
The Implementation Manager is responsible for deep discovery of client needs to configure Loop ... Supply chain/logistics technology integrations, or * Project/Account Management, in the logistics ...
Implementation Manager
Chicago, IL · Hybrid
The Implementation Manager is responsible for deep discovery of client needs to configure Loop ... Supply chain/logistics technology integrations, or * Project/Account Management, in the logistics ...
Implementation Manager
Chicago, IL · Hybrid
The Implementation Manager is responsible for deep discovery of client needs to configure Loop ... Supply chain/logistics technology integrations, or * Project/Account Management, in the logistics ...
... technology implementation to help scale our impact. If you're excited about managing a high ... performing team and optimizing customer workflows with AI-driven solutions, we want to hear from ...
... technology implementation to help scale our impact. If you're excited about managing a high ... performing team and optimizing customer workflows with AI-driven solutions, we want to hear from ...
Implementation Manager
Chicago, IL · On-site
The Implementation Manager is responsible for deep discovery of client needs to configure Loop ... Supply chain/logistics technology integrations, or * Project/Account Management, in the logistics ...
Implementation Manager
Chicago, IL · On-site
The Implementation Manager is responsible for deep discovery of client needs to configure Loop ... Supply chain/logistics technology integrations, or * Project/Account Management, in the logistics ...
Implementation Manager
Chicago, IL · Remote
As an Implementation Manager, you will lead the successful deployment of Invoca's industry-leading ... Experience with marketing technologies such as Google AdWords, Google Analytics, Salesforce, and ...
Quick apply
Implementation Manager
Chicago, IL · Remote
As an Implementation Manager, you will lead the successful deployment of Invoca's industry-leading ... Experience with marketing technologies such as Google AdWords, Google Analytics, Salesforce, and ...
Implementation Manager (Distribution)
Chicago, IL · On-site +1
... technology implementation to help scale our impact. If you're excited about managing a high ... performing team and optimizing customer workflows with AI-driven solutions, we want to hear from ...
Implementation Manager (Distribution)
Chicago, IL · On-site +1
... technology implementation to help scale our impact. If you're excited about managing a high ... performing team and optimizing customer workflows with AI-driven solutions, we want to hear from ...
Implementation Manager
Elk Grove Village, IL · On-site +1
$80K - $90K/yr
At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle ... You will manage the full implementation journey of UVeye's scanning systems, ensuring technical ...
Implementation Manager
Elk Grove Village, IL · On-site +1
$80K - $90K/yr
At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle ... You will manage the full implementation journey of UVeye's scanning systems, ensuring technical ...
At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle ... You will manage the full implementation journey of UVeye's scanning systems, ensuring technical ...
Quick apply
At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle ... You will manage the full implementation journey of UVeye's scanning systems, ensuring technical ...
Implementation Manager As an Implementation Manager at Augment, you will serve as both a leader and ... Strong knowledge in freight brokerage, logistics, transportation technology, or 3PL operations ...
Implementation Manager As an Implementation Manager at Augment, you will serve as both a leader and ... Strong knowledge in freight brokerage, logistics, transportation technology, or 3PL operations ...
Led software and/or hardware implementations, ideally in healthcare IT (OR and supply chain a bonus but not a requirement) for multiple end user types with various training requirements and ...
Led software and/or hardware implementations, ideally in healthcare IT (OR and supply chain a bonus but not a requirement) for multiple end user types with various training requirements and ...
Implementation Manager
Chicago, IL · On-site +1
Led software and/or hardware implementations, ideally in healthcare IT (OR and supply chain a bonus but not a requirement) for multiple end user types with various training requirements and ...
Implementation Manager
Chicago, IL · On-site +1
Led software and/or hardware implementations, ideally in healthcare IT (OR and supply chain a bonus but not a requirement) for multiple end user types with various training requirements and ...
About Rundoo Our mission is to empower independent supply stores with best-in-class technology ... Project manage the full implementation process : Oversee the journey of getting a client live on ...
About Rundoo Our mission is to empower independent supply stores with best-in-class technology ... Project manage the full implementation process : Oversee the journey of getting a client live on ...
Implementation Manager
Chicago, IL · On-site +1
... an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... both a technology solution and a strategic approach to supply chain visibility across their ...
Implementation Manager
Chicago, IL · On-site +1
... an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... both a technology solution and a strategic approach to supply chain visibility across their ...
Implementation Manager
Chicago, IL · On-site
$86K - $107K/yr
About Rundoo ℹ Our mission is to empower independent supply stores with best-in-class technology ... Project manage the full implementation process : Oversee the journey of getting a client live on ...
Implementation Manager
Chicago, IL · On-site
$86K - $107K/yr
About Rundoo ℹ Our mission is to empower independent supply stores with best-in-class technology ... Project manage the full implementation process : Oversee the journey of getting a client live on ...
As an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... both a technology solution and a strategic approach to supply chain visibility across their ...
As an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... both a technology solution and a strategic approach to supply chain visibility across their ...
Implementation Manager
Chicago, IL · Remote
Led software and/or hardware implementations, ideally in healthcare IT (OR and supply chain a bonus but not a requirement) for multiple end user types with various training requirements and ...
Quick apply
Implementation Manager
Chicago, IL · Remote
Led software and/or hardware implementations, ideally in healthcare IT (OR and supply chain a bonus but not a requirement) for multiple end user types with various training requirements and ...
As a Senior Implementation Manager, you will lead complex, multi-site deployments of AssistIQ ... We actively learn about our customers' pain points to understand their needs and deliver technology ...
Quick apply
As a Senior Implementation Manager, you will lead complex, multi-site deployments of AssistIQ ... We actively learn about our customers' pain points to understand their needs and deliver technology ...
As a Senior Implementation Manager, you will lead complex, multi-site deployments of AssistIQ ... We actively learn about our customers' pain points to understand their needs and deliver technology ...
As a Senior Implementation Manager, you will lead complex, multi-site deployments of AssistIQ ... We actively learn about our customers' pain points to understand their needs and deliver technology ...
Technology Implementation Manager information
See Wheaton, IL salary details
$37.7K - $49K
7% of jobs
$49K - $60.4K
4% of jobs
$71.3K is the 25th percentile. Wages below this are outliers.
$60.4K - $71.7K
14% of jobs
$71.7K - $83K
15% of jobs
The median wage is $90.9K / yr.
$83K - $94.4K
14% of jobs
$94.4K - $105.7K
14% of jobs
$111.8K is the 75th percentile. Wages above this are outliers.
$105.7K - $117K
13% of jobs
$117K - $128.4K
7% of jobs
$128.4K - $139.7K
5% of jobs
$139.7K - $151K
3% of jobs
$151K - $162.4K
3% of jobs
$37.7K
$100.1K
$162.4K
How much do technology implementation manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Technology Implementation Manager, and why are they important?
What are some common challenges faced by Technology Implementation Managers during large-scale software rollouts?
What does a Technology Implementation Manager do?
What is the difference between Technology Implementation Manager vs Software Project Manager?
| Aspect | Technology Implementation Manager | Software Project Manager |
|---|---|---|
| Primary Focus | Overseeing the deployment of technology solutions and systems | Managing software development projects from initiation to completion |
| Required Skills | Technical knowledge, project coordination, stakeholder communication | Software development lifecycle, team management, scheduling |
| Work Environment | IT departments, technology vendors, client sites | Software development teams, IT departments, clients |
| Certifications | ITIL, PMP, CompTIA certifications often preferred | PMP, Scrum Master, Agile certifications common |
While both roles involve project management, the Technology Implementation Manager focuses on deploying technology solutions across organizations, whereas the Software Project Manager concentrates on managing software development projects. Understanding these differences helps in selecting the right career path or job role.

Other
Medical, Dental, Vision, PTO
Posted 6 days ago
Job description
Logistics is broken. Let's fix it.
We are a team of engineers, product designers, and customer champions applying the most transformative technology of our times, AI, to one of the largest industries in the world: logistics. Our mission is to streamline freight brokerage, carrier management, and 3PL operations through automation, freeing teams to focus on high-value strategic work.
We are looking for implementation experts with deep expertise in freight, logistics, and technology implementation to help scale our impact. If you're excited about managing a high-performing team and optimizing customer workflows with AI-driven solutions, we want to hear from you.
Overview
As an Implementation Manager at Augment, you will serve as both a leader and an individual contributor, directly owning the end-to-end onboarding execution for customers while simultaneously coaching and developing a team of Customer Success Representatives (CSRs). Your objective will be to manage workflow go-lives through meticulous project planning and technical implementation, ultimately fostering customer adoption, enhancing product satisfaction, and collaborating directly with brokerages, carriers, and 3PLs to integrate AI-driven automation into their operational workflows.
What You'll Do
- Biased for action; be proactive about scoping, executing, and coordinating all implementation activities with external and internal stakeholders with minimal oversight. Able to translate abstract workflow vision into executable tasks and drive a vigorous drum beat to execute.
- Do what it takes; We meet our customers where they work. Leverage multiple tools and communication conduits to drive internal and external success for our customers.
- Manage, mentor, and develop a team of CSRs to drive customer adoption and satisfaction.
- Oversee customer go-live and hypercare processes, ensuring fast response times and issue resolution.
- Optimize workflows for freight brokerages, carriers, and 3PLs, ensuring seamless AI integration.
- Monitor client performance and engagement, proactively addressing adoption gaps.
- Standardize training and best practices to help CSRs enhance customer onboarding and ongoing support.
- Act as an escalation point for customer concerns, working cross-functionally with engineering and product teams to resolve challenges.
- Analyze customer data and feedback to improve AI-driven automation and identify process improvement opportunities.
- Collaborate with the Customer Success Leader (CSL) to align execution strategies and ensure smooth communication across teams.
- Ability to roll up your sleeves and personally handle customer interactions-this is not just a leadership role, it's a doer role.
- Must be located in the Chicago area and be willing to work in a hybrid capacity.
- 5+ years of experience in supply chain and logistics software implementation, client delivery, and solution architect roles.
- 3+ years of experience leading customer-facing teams, preferably with logistics tech startups. Thrive in a high-paced environment with ambiguity.
- Strong knowledge in freight brokerage, logistics, transportation technology, or 3PL operations preferred.
- Strong knowledge of TMS systems, 3rd-party logistics platforms, and workflow automation tools.
- Experience managing large-scale customer integrations and AI-driven automation solutions.
- Background in process optimization, program management, and cross-functional leadership.
- Supply Chain and Logistics Software Implementation Experience
- Freight Brokerage / 3PL Experience
- Team Leadership & Implementation Strategy
- AI & Automation Experience in Logistics
- Proven technical capability on top of solid project management skills
- Experience scaling AI-driven workflows for logistics teams
- Hands on experience working with API technology, SQL, Postman, and logging/observability software like Langfuse or Kibana
- Background in both program management and customer operations
- Competitive Salary + Stock Options
- Comprehensive Health, Vision, and Dental Benefits
- Flexible PTO
- On-site Gym
At Augment, we set out to create a fully autonomous AI platform that streamlines operations and reclaims the human element in logistics. Our founders recognized a pattern: talented professionals were stuck handling manual data entry, phone calls, and repetitive tasks, instead of focusing on high-impact problem-solving and strategic decision-making.
That insight became our mission-to free logistics professionals from busywork so they can focus on what truly drives business growth. Augment isn't just about efficiency; it's about transforming an entire industry by empowering teams with AI-driven solutions that make logistics smarter, faster, and more adaptive.
Join us on this journey!
Augment is an Equal Opportunity Employer and values diversity at our company. We consider all qualified applicants without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability, or any other legally protected status.
Augment complies with federal, state, and local laws regarding equal employment opportunity and reasonable accommodation. If you need assistance or an accommodation during the application or interview process, please contact your recruiter.
We also consider qualified applicants with arrest and conviction records in accordance with applicable federal, state and local fair-chance / ban-the-box laws (for example, but not limited to, the California Fair Chance Act).
Our hiring process uses AI-powered tools to assist with screening and evaluating applications based on job-related criteria. All AI-assisted outputs are reviewed by human recruiters who make all decisions about which candidates advance in the process.