ZipRecruiter

Log In

1

Technology Implementation Manager Jobs in Toronto, ON

Toolbx, Inc.

Implementation Manager

Toronto, ON · Remote

Qualifications: * 5+ years of experience managing customer-facing projects, implementations, or onboarding programs within a SaaS or technology-driven environment. * Demonstrated ability to lead ...

Bechtel

Technology Implementation Lead

Toronto, ON · On-site

CA$112K - CA$162K/yr

The Technology Implementation Lead will work closely with the delivery teams to implement the ... Work with the IPT Project Information & Innovation Manager (PIIM) to ensure the application ...

Toolbx US Inc.

Implementation Manager

Toronto, ON · Remote

Qualifications: * 5+ years of experience managing customer-facing projects, implementations, or onboarding programs within a SaaS or technology-driven environment. * Demonstrated ability to lead ...

Lifeworks

Implementation Manager

Toronto, ON · On-site

CA$70K - CA$119K/yr

Guided by our vision, we are leveraging the power of our leading edge technology and focusing on ... The Implementation Manager will work closely with the Project Manager and the Service Delivery team ...

Fulfillment IQ

MAWM Implementation Manager

Toronto, ON · Remote

CA$120K - CA$135K/yr

MAWM Implementation Manager Location: Toronto, ON, Canada (Remote) Job Type: Full-Time Travel ... We work at the intersection of strategy, operations, and technology where we solve complex, real ...

Fulfillment IQ

MAWM Implementation Manager

Toronto, ON · Hybrid

CA$120K - CA$135K/yr

MAWM Implementation Manager Location: Toronto, ON, Canada (Remote) Job Type: Full-Time Travel ... We work at the intersection of strategy, operations, and technology where we solve complex, real ...

Forma.ai

Director, SPM Implementation

Toronto, ON

... Management (SPM) platforms * Proven experience building and leading implementation or customer operations teams in a SaaS or enterprise technology environment * Strong experience working with large ...

next page

Showing results 1-20

All JobsTechnology Implementation JobsTechnology Implementation Manager JobsTechnology Implementation Manager Jobs in Toronto, ON

Technology Implementation Manager information

What are the key skills and qualifications needed to thrive as a Technology Implementation Manager, and why are they important?

To thrive as a Technology Implementation Manager, you need expertise in project management, systems integration, and a solid understanding of IT infrastructure, usually supported by a bachelor's degree in information technology or a related field. Familiarity with tools like Microsoft Project, Jira, ERP systems, and certifications such as PMP or ITIL are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help build consensus and manage cross-functional teams. These skills and qualifications are essential to ensure successful technology rollouts, minimize disruptions, and achieve organizational goals.

What does a Technology Implementation Manager do?

A Technology Implementation Manager oversees the planning, coordination, and execution of new technology solutions within an organization. They work closely with stakeholders to understand business needs, select appropriate technologies, and ensure smooth integration with existing systems. Their responsibilities include managing project timelines, budgets, and training teams to use the new technology effectively. This role requires strong project management skills, technical knowledge, and the ability to communicate complex concepts to non-technical staff. Ultimately, Technology Implementation Managers help organizations leverage technology to improve efficiency and achieve business goals.

What are some common challenges faced by Technology Implementation Managers during large-scale software rollouts?

Technology Implementation Managers often encounter challenges such as aligning diverse stakeholder expectations, managing shifting project timelines, and ensuring user adoption. Coordinating between technical teams, business users, and external vendors requires strong communication and problem-solving skills. Additionally, Technology Implementation Managers must anticipate potential integration issues and create effective training plans to support a smooth transition. Addressing these challenges proactively is key to achieving successful project outcomes.

What is the difference between Technology Implementation Manager vs Software Project Manager?

AspectTechnology Implementation ManagerSoftware Project Manager
Primary FocusOverseeing the deployment of technology solutions and systemsManaging software development projects from initiation to completion
Required SkillsTechnical knowledge, project coordination, stakeholder communicationSoftware development lifecycle, team management, scheduling
Work EnvironmentIT departments, technology vendors, client sitesSoftware development teams, IT departments, clients
CertificationsITIL, PMP, CompTIA certifications often preferredPMP, Scrum Master, Agile certifications common

While both roles involve project management, the Technology Implementation Manager focuses on deploying technology solutions across organizations, whereas the Software Project Manager concentrates on managing software development projects. Understanding these differences helps in selecting the right career path or job role.

What are popular job titles related to Technology Implementation Manager jobs in Toronto, ON? For Technology Implementation Manager jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Technology Implementation Manager jobs in Toronto, ON look for? The top searched job categories for Technology Implementation Manager jobs in Toronto, ON are:
Technology Implementation Manager jobs near you

Implementation Manager

Toolbx, Inc.

Toronto, ON • Remote

Full-time

Re-posted 3 days ago

Job description

Job Title: Implementation Manager

Company: TOOLBX
Location: (Remote)
Department: Implementation
Salary Range: $80-$110k per year

Website: www.toolbx.com

About TOOLBX:

TOOLBX is a leading digital experience platform for lumber and building materials suppliers. We provide e-commerce, customer portal, and AR management solutions that streamline payments, simplify AR, grow online sales, and improve the customer experience for independent suppliers. As part of our customer success approach, we place significant focus on fostering enduring relationships with our customers; that's why we're looking for a talented Implementation Manager to join our team.

Position Summary:

We are seeking an Implementation Manager to lead the end-to-end deployment of the TOOLBX platform for new customers. Reporting to the Implementation Program Manager, this role will own the onboarding lifecycle-driving project planning, coordination, execution, and customer enablement. You will partner directly with customers to define onboarding requirements, oversee implementation timelines, and ensure a seamless transition onto the platform. As the primary leader of deployment projects, you will guide customers through adoption, mitigate risks, and ensure they are positioned for long-term success.

This is a fully remote position.

Responsibilities:

  • Lead and manage multiple customer onboarding projects from initiation through completion, ensuring all deliverables, timelines, and success criteria are met.
  • Develop project plans, define scope, coordinate cross-functional resources, and proactively manage risks, dependencies, and issues throughout the onboarding process.
  • Conduct strategic onboarding and training sessions, enabling customers to effectively adopt the TOOLBX platform and maximize value.
  • Serve as the primary project liaison for customers, providing clear communication, guidance, and escalation management throughout the implementation lifecycle.
  • Oversee the creation and continuous improvement of training materials, documentation, and onboarding resources to enhance the customer experience.
  • Monitor and report on project progress, key milestones, and customer readiness, delivering regular updates to internal stakeholders and leadership.
  • Gather, analyze, and synthesize customer feedback to identify process improvements and partner with Product, Engineering, and Customer Success to drive enhancements.
  • Ensure accurate project documentation and maintain detailed records within CRM and internal systems to support transparency and alignment.

Qualifications:

  • 5+ years of experience managing customer-facing projects, implementations, or onboarding programs within a SaaS or technology-driven environment.
  • Demonstrated ability to lead projects, manage timelines, and coordinate cross-functional teams to deliver successful customer outcomes.
  • Exceptional communication and presentation skills; able to translate complex technical concepts for diverse audiences.
  • Strong organizational and project management capabilities, with a proven ability to manage multiple concurrent projects in a fast-paced environment.
  • Customer-centric mindset with strong analytical, troubleshooting, and problem-resolution skills.
  • Experience with CRM, project management, or onboarding platforms, such as Asana and HubSpot, is an asset.
  • Ability to thrive in remote or distributed work environments and adapt to shifting priorities.

Why Join TOOLBX?

At TOOLBX, you'll be part of a team dedicated to transforming the construction industry through technology. As a Project Manager, you will play a vital role in ensuring our customers are set up for success from day one. If you are detail-oriented, passionate about helping customers, and eager to make an impact, we would love to hear from you!

To apply, please submit your resume and a brief cover letter outlining your relevant experience and interest in this role.


Note: This posting represents an existing vacancy within the Company.


Note: Only selected candidates will be contacted for an interview. TOOLBX is an equal opportunity employer committed to diversity and inclusion in the workplace.

Note: Artificial intelligence tools may be used to assist with the screening and evaluation of applications during the hiring process.

Apply