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Technology Implementation Manager Jobs in Toronto, ON

EcoOnline

Implementation Consultant

Toronto, ON · Hybrid

Want to be a part of a company that's making a difference? We're a growing global tech company ... Independently manage multiple customer onboarding projects, including complex and multi-product ...

Bell Canada

Specialist, Implementation

Toronto, ON · Hybrid

The Specialist, Implementation is accountable to provide pro-active or re-active solutions for all ... Managed Services (Voice and Data), * LAN/WAN technologies * Applications (e-mail, client-server ...

New

PwC

Workforce Transformation Manager

Toronto, ON · On-site

CA$112K - CA$162K/yr

AsaWorkforce Transformation Manager,unlock your potential and embrace the chance to drive ... Payroll process design, payroll processing, payroll technology implementation and payroll operating ...

RSM

Dayforce Implementation Consultant

Toronto, ON

Collaborate with cross-functional teams including project managers, integration/data migration ... Understanding of the HR function and best practices related to processes, technology utilization ...

MetCap Living Management Inc

IT Manager

Toronto, ON · On-site

Reporting to the Senior IT Director, the IT Manager is a senior, hands-on technology leader ... Cybersecurity & Risk Management * Implement and maintain cybersecurity controls, endpoint ...

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Technology Implementation Manager information

What are the key skills and qualifications needed to thrive as a Technology Implementation Manager, and why are they important?

To thrive as a Technology Implementation Manager, you need expertise in project management, systems integration, and a solid understanding of IT infrastructure, usually supported by a bachelor's degree in information technology or a related field. Familiarity with tools like Microsoft Project, Jira, ERP systems, and certifications such as PMP or ITIL are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help build consensus and manage cross-functional teams. These skills and qualifications are essential to ensure successful technology rollouts, minimize disruptions, and achieve organizational goals.

What does a Technology Implementation Manager do?

A Technology Implementation Manager oversees the planning, coordination, and execution of new technology solutions within an organization. They work closely with stakeholders to understand business needs, select appropriate technologies, and ensure smooth integration with existing systems. Their responsibilities include managing project timelines, budgets, and training teams to use the new technology effectively. This role requires strong project management skills, technical knowledge, and the ability to communicate complex concepts to non-technical staff. Ultimately, Technology Implementation Managers help organizations leverage technology to improve efficiency and achieve business goals.

What are some common challenges faced by Technology Implementation Managers during large-scale software rollouts?

Technology Implementation Managers often encounter challenges such as aligning diverse stakeholder expectations, managing shifting project timelines, and ensuring user adoption. Coordinating between technical teams, business users, and external vendors requires strong communication and problem-solving skills. Additionally, Technology Implementation Managers must anticipate potential integration issues and create effective training plans to support a smooth transition. Addressing these challenges proactively is key to achieving successful project outcomes.

What is the difference between Technology Implementation Manager vs Software Project Manager?

AspectTechnology Implementation ManagerSoftware Project Manager
Primary FocusOverseeing the deployment of technology solutions and systemsManaging software development projects from initiation to completion
Required SkillsTechnical knowledge, project coordination, stakeholder communicationSoftware development lifecycle, team management, scheduling
Work EnvironmentIT departments, technology vendors, client sitesSoftware development teams, IT departments, clients
CertificationsITIL, PMP, CompTIA certifications often preferredPMP, Scrum Master, Agile certifications common

While both roles involve project management, the Technology Implementation Manager focuses on deploying technology solutions across organizations, whereas the Software Project Manager concentrates on managing software development projects. Understanding these differences helps in selecting the right career path or job role.

What are popular job titles related to Technology Implementation Manager jobs in Toronto, ON? For Technology Implementation Manager jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Technology Implementation Manager jobs in Toronto, ON look for? The top searched job categories for Technology Implementation Manager jobs in Toronto, ON are:
Technology Implementation Manager jobs near you

Implementation Consultant

EcoOnline

Toronto, ON • Hybrid

Full-time

Medical, PTO

Re-posted 27 days ago

Job description

Want to be a part of a company that’s making a difference?

We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers.

???? Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.

???? Innovation: Trusted by over 11,000 customers, you’ll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed.

???? Growth: Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector.

We're on a mission to protect people and the planet by building and deploying transformative software. We need everyone's energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers.

Our culture code, a set of principles that underpins our values, is our commitment to each other and working better together.

Join EcoOnline and be part of a mission dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact!


About the Role

The team delivers a high-quality implementation experience, including bespoke configuration, for multiple SaaS products. They also deliver prepaid consulting services, including bespoke reporting and quality analysis. They currently focus on the ESG product, but are now including additional products such as D4H, Lone Worker and Chemical Manager.

Key Responsibilities:

  • Multi product delivery: Develop proficiency in implementation and services for 2 or more SaaS products.

  • Onboarding & Delivery: Independently manage multiple customer onboarding projects, including complex and multi-product implementations. This includes leading client workshops and training, managing timelines, supporting change management, and ensuring delivery follows best practices.

  • Customer & Stakeholder Management: Build strong relationships with customers and internal teams, ensuring customer excellence and strong internal collaboration. Handle challenges with clear communication and proactive problem-solving.

  • Commercial Awareness: Ensure projects stay within contracted scopes. Apply commercial understanding to ensure delivery supports both customer value and business goals. Be diligent in administrative tasks to ensure accurate metrics are being used for decision making.

  • Kickoff calls, platform configuration, user training and review calls, services such as bespoke reporting & quality analysis, managing issues or blockers.

  • Internal day to day tasks include tracking time, contributing to internal initiatives for process improvements, and assisting other teams such as sales, product, or technical support.

What we're looking for:

  • 2 years+ experience within SaaS implementation.

  • Experience with customer-facing roles, including strong skills in communication, training and issue management.

  • Adapts quickly to new priorities and approaches challenges with a solution mindset.

  • Key tools usage; Salesforce & Certinia.

Our Benefits:

We offer a variety of global benefits which are listed below! Please note a country-specific breakdown will be provided during your interview process.

  • ???? Generous Paid Time Off

  • ???? Extended Parental Leave

  • ❤️‍???? Robust Health Coverage

  • ???? Accelerated Learning Paths

  • ????‍♂️Team Wellness Initiatives

  • ???? Company-wide Events

  • ???? Employee Resource Groups

  • ⭐️ Recognition awards

EcoOnline is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels safe and empowered to be themselves. Our Talent Acquisition team reviews all applications and believes in the potential of individuals who may not meet all the specific requirements but demonstrate the attitude, alignment with our values and drive to succeed.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need any assistance due to a disability, please speak to your talent acquisition partner.
This job posting is for an existing vacancy.
We utilise AI for note taking within our hiring process to enhance efficiency and ensure a smoother candidate experience.

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