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Technology Implementation Manager Jobs in Toronto, ON

Adyen

Implementation Engineer

Toronto, ON

We are searching for Implementation Engineers with a solid understanding of, and proven experience with technologies like APIs and front end development, integrations, and project management. This ...

PSD Citywide

Implementation Advisor

Toronto, ON · On-site +1

As a recognized leader in Enterprise Asset Management, maintenance management, and planning ... Bring your expertise in technology and data to our team and directly shape how local governments ...

Appspace

Implementation Specialist

Toronto, ON

Are you a detail-oriented implementation professional with deep expertise in intranet technology, internal communications platforms, and workplace management solutions? Do you thrive on guiding ...

EcoOnline

Implementation Consultant

Toronto, ON · Hybrid

Want to be a part of a company that's making a difference? We're a growing global tech company ... Independently manage multiple customer onboarding projects, including complex and multi-product ...

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All JobsTechnology Implementation JobsTechnology Implementation Manager JobsTechnology Implementation Manager Jobs in Toronto, ON

Technology Implementation Manager information

What are the key skills and qualifications needed to thrive as a Technology Implementation Manager, and why are they important?

To thrive as a Technology Implementation Manager, you need expertise in project management, systems integration, and a solid understanding of IT infrastructure, usually supported by a bachelor's degree in information technology or a related field. Familiarity with tools like Microsoft Project, Jira, ERP systems, and certifications such as PMP or ITIL are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help build consensus and manage cross-functional teams. These skills and qualifications are essential to ensure successful technology rollouts, minimize disruptions, and achieve organizational goals.

What does a Technology Implementation Manager do?

A Technology Implementation Manager oversees the planning, coordination, and execution of new technology solutions within an organization. They work closely with stakeholders to understand business needs, select appropriate technologies, and ensure smooth integration with existing systems. Their responsibilities include managing project timelines, budgets, and training teams to use the new technology effectively. This role requires strong project management skills, technical knowledge, and the ability to communicate complex concepts to non-technical staff. Ultimately, Technology Implementation Managers help organizations leverage technology to improve efficiency and achieve business goals.

What are some common challenges faced by Technology Implementation Managers during large-scale software rollouts?

Technology Implementation Managers often encounter challenges such as aligning diverse stakeholder expectations, managing shifting project timelines, and ensuring user adoption. Coordinating between technical teams, business users, and external vendors requires strong communication and problem-solving skills. Additionally, Technology Implementation Managers must anticipate potential integration issues and create effective training plans to support a smooth transition. Addressing these challenges proactively is key to achieving successful project outcomes.

What is the difference between Technology Implementation Manager vs Software Project Manager?

AspectTechnology Implementation ManagerSoftware Project Manager
Primary FocusOverseeing the deployment of technology solutions and systemsManaging software development projects from initiation to completion
Required SkillsTechnical knowledge, project coordination, stakeholder communicationSoftware development lifecycle, team management, scheduling
Work EnvironmentIT departments, technology vendors, client sitesSoftware development teams, IT departments, clients
CertificationsITIL, PMP, CompTIA certifications often preferredPMP, Scrum Master, Agile certifications common

While both roles involve project management, the Technology Implementation Manager focuses on deploying technology solutions across organizations, whereas the Software Project Manager concentrates on managing software development projects. Understanding these differences helps in selecting the right career path or job role.

What are popular job titles related to Technology Implementation Manager jobs in Toronto, ON? For Technology Implementation Manager jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Technology Implementation Manager jobs in Toronto, ON look for? The top searched job categories for Technology Implementation Manager jobs in Toronto, ON are:
Technology Implementation Manager jobs near you
Functional Lead, Defined Benefits Implementation

Functional Lead, Defined Benefits Implementation

Lifeworks

Toronto, ON • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 21 days ago

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we'll accomplish together
The DB Implementation Team at TELUS Health is a dynamic group of nearly 300 skilled and motivated professionals, working together to deliver the most competitive integrated systems solutions available. We design, implement, and support a comprehensive DB pension administration solution for large public sector clients.
Our solution stands out due to the proactive and creative contributions of each team member, including business analysts, developers, QA analysts, project managers, and solution designers. We thrive in a dynamic, Agile-driven development environment, fostering collaboration throughout the implementation process and in the ongoing services we provide to our clients.
If you are looking for a rewarding opportunity to make a positive impact on our clients and their pension plan members, this is the perfect role for you!

    Here's the impact you'll make and what we'll accomplish together

    In this role, you will be an efficient leader who drives the successful delivery of the Ariel EAS solution to our clients. You will manage a multidisciplinary implementation team and take overall accountability for delivering high-quality solutions that meet client expectations within planned deadlines. You'll serve as the bridge between our clients and product development team, ensuring that client needs are understood and met while managing project scope, priorities, and risks. This is a leadership position where you'll not only deliver solutions but also coach and develop your team members.

    What's in it for you

    • 100% work from home arrangement with travel requirements for essential meetings

    • Long-term, enterprise-level project engagement with direct client interaction

    • Leadership opportunity to manage multidisciplinary teams and drive innovation

    • Comprehensive customizable benefits package to suit your unique needs and lifestyle

    • Paid vacation days & well-being days as well as a well-being expense account to help maintain a better work/life balance

    • Various investment options such as employee share purchase plan, group RRSP & TFSA, and DC pension plan

    • Generous mental health support account to cover the cost of therapy/counseling sessions

    What you'll do

    • Present and promote the Ariel EAS software solution to clients, representing their needs to the Product Development team

    • Coordinate implementation teams and collaborate with Project Managers to ensure seamless delivery

    • Manage priorities and ensure high-value deliverables that meet client expectations

    • Plan and control project scope based on contract requirements and maintain the Requirements Traceability matrix

    • Identify and mitigate risks, providing proactive solutions to problems as they arise

    • Stay informed of new product developments and incorporate them into strategic decision-making

    • Provide concise requirements for custom gaps to the product team

    • Lead the transition to the support team and ensure clients fully understand the delivered solution

    • Facilitate knowledge transfer within the team and propose innovative improvements to existing processes

    You have

    • 7+ years of experience in Defined Benefits-related implementations, such as workflow management system implementation or administrative process automation

    • Proven experience managing multidisciplinary teams and delivering complex software solutions

    • Strong understanding of enterprise software implementation and project management principles

    • Experience coordinating with cross-functional teams including project managers and product development teams

    • Experience presenting technical solutions to clients and stakeholder

    • Strong English language proficiency with the ability to speak and present effectively to clients

    • Availability to travel up to 20% as needed for client meetings and project requirements

    What you bring

    • Strong decision-making skills in uncertain and risky situations

    • Ability to influence people both internally and with clients, with the assertiveness to decline requests that jeopardize project success

    • Excellent communication skills with the ability to use technical terminology appropriately and adapt your style based on audience understanding

    • Consistently positive attitude that fosters team engagement and motivation

    • Coaching mindset with a commitment to continuous resource development

    • Innovative thinking with the ability to propose improvements to existing processes

    Nice to Have

    • Experience with pension administration software systems

    • Bilingualism would be considered an asset

    Salary Range: $62,800 - $112,800

    Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

    TELUS Health offers rewarding benefits, which may vary per job function, such as:

    • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family

    • Flexibility to work in-office, virtually or a combination of both

    • Generous company matched pension

    • Opportunity to give back to communities in which we work, live and serve

    • Career growth and learning & development opportunities to develop your skills

    • And much more...

    Job Type: This is for a current vacancy.

    A bit about us

    We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

    TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

    Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

    Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

    By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

    Apply