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Technology Implementation Manager Jobs in Commerce, MI

Rivet Work Inc.

Implementation Manager

Detroit, MI · On-site

The RIVET team is passionate about leveraging technology to champion the skilled trades, accelerate ... The Role As an Implementation Manager at RIVET, you'll bring your construction experience ...

RIVET Work

Implementation Manager

Detroit, MI · On-site

The RIVET team is passionate about leveraging technology to champion the skilled trades, accelerate ... The Role As an Implementation Manager at RIVET, you'll bring your construction experienceeverything ...

RIVET Work

Implementation Manager

Detroit, MI

The RIVET team is passionate about leveraging technology to champion the skilled trades, accelerate ... The Role As an Implementation Manager at RIVET, you'll bring your construction experience ...

TRIARQ Health

Implementation Specialist

Royal Oak, MI · On-site

The Implementation Specialist leads the end-to-end onboarding and implementation of the company ... Manage go-live and ensure a smooth handoff to the RCM Operations and IT Support teams. Training ...

Stem Xpert

IT Manager

Detroit, MI · On-site

$94K - $115K/yr

The IT Manager will be accountable for architecting and designing comprehensive solutions that meet ... Contributes to post-implementation continuous-improvement efforts to enhance performance and ...

thyssenkrupp

IT Portfolio Manager

Southfield, MI · On-site

Manage a portfolio of complex initiatives that span one or multiple lines of business * Manage ... Knowledge of business practices and technology implementation. * Skilled in organizing and ...

Stem Xpert

Healthcare Project Manager

Detroit, MI · On-site

Top 3 Skills/Experience 1. Prior experience managing project budgets ranging from $1.5M to $3M (required) 2. Prior experience leading Information Technology (IT) implementation projects (required) 3. ...

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All JobsTechnology Implementation JobsTechnology Implementation Manager JobsTechnology Implementation Manager Jobs in Commerce, MI

Technology Implementation Manager information

See Commerce, MI salary details

$35K

$92.9K

$150.8K

How much do technology implementation manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for technology implementation manager in Commerce, MI is $92,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $108,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technology Implementation Manager, and why are they important?

To thrive as a Technology Implementation Manager, you need expertise in project management, systems integration, and a solid understanding of IT infrastructure, usually supported by a bachelor's degree in information technology or a related field. Familiarity with tools like Microsoft Project, Jira, ERP systems, and certifications such as PMP or ITIL are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help build consensus and manage cross-functional teams. These skills and qualifications are essential to ensure successful technology rollouts, minimize disruptions, and achieve organizational goals.

What does a Technology Implementation Manager do?

A Technology Implementation Manager oversees the planning, coordination, and execution of new technology solutions within an organization. They work closely with stakeholders to understand business needs, select appropriate technologies, and ensure smooth integration with existing systems. Their responsibilities include managing project timelines, budgets, and training teams to use the new technology effectively. This role requires strong project management skills, technical knowledge, and the ability to communicate complex concepts to non-technical staff. Ultimately, Technology Implementation Managers help organizations leverage technology to improve efficiency and achieve business goals.

What are some common challenges faced by Technology Implementation Managers during large-scale software rollouts?

Technology Implementation Managers often encounter challenges such as aligning diverse stakeholder expectations, managing shifting project timelines, and ensuring user adoption. Coordinating between technical teams, business users, and external vendors requires strong communication and problem-solving skills. Additionally, Technology Implementation Managers must anticipate potential integration issues and create effective training plans to support a smooth transition. Addressing these challenges proactively is key to achieving successful project outcomes.

What is the difference between Technology Implementation Manager vs Software Project Manager?

AspectTechnology Implementation ManagerSoftware Project Manager
Primary FocusOverseeing the deployment of technology solutions and systemsManaging software development projects from initiation to completion
Required SkillsTechnical knowledge, project coordination, stakeholder communicationSoftware development lifecycle, team management, scheduling
Work EnvironmentIT departments, technology vendors, client sitesSoftware development teams, IT departments, clients
CertificationsITIL, PMP, CompTIA certifications often preferredPMP, Scrum Master, Agile certifications common

While both roles involve project management, the Technology Implementation Manager focuses on deploying technology solutions across organizations, whereas the Software Project Manager concentrates on managing software development projects. Understanding these differences helps in selecting the right career path or job role.

What cities near Commerce, MI are hiring for Technology Implementation Manager jobs? Cities near Commerce, MI with the most Technology Implementation Manager job openings:
Technology Implementation Manager jobs near you
Implementation Manager

Implementation Manager

Rivet Work Inc.

Detroit, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

High-Touch Customer Success | Building the Future of Construction | Hybrid in Detroit
About RIVET
RIVET is how construction labor gets to work. RIVET's software platform transforms the way contractors manage, plan, schedule, and deploy crews in one unified platform. The RIVET team is passionate about leveraging technology to champion the skilled trades, accelerate digital transformation, and make construction an industry of choice for a new generation entering the workforce.
The Role
As an Implementation Manager at RIVET, you'll bring your construction experience-everything you've learned running jobs, coordinating labor, and leading crews-to customers turning to RIVET to solve their labor needs, getting them up and running on our platform. You own the post-sale experience, guiding new customers through the full onboarding journey from kickoff through training, adoption, and the switch away from the whiteboards, spreadsheets, and legacy tools they've always relied on. Your days look like leading training sessions with superintendents, project managers, and operations leaders, keeping implementations on schedule, clearing roadblocks, and being the trusted advisor who understands both how the software works and what it's actually like to run work in the field. You'll sit at the heart of our Customer Success team, reporting to the Manager, Customer Success, and working shoulder-to-shoulder with Account Management, Support, and Product & Engineering so every customer gets a foundation they can build on.
We're scaling fast, and we need someone who knows that getting a construction company to change how it works is hard-won, not handed over. This isn't a cookie-cutter, check-the-box rollout. You'll roll up your sleeves, have the candid conversations that field people respect, win over crews who've watched tech promises come and go, and still deliver an onboarding that sets each customer up to succeed long-term.
As you grow in this role, you'll help shape and refine our onboarding playbooks, mentor new team members, and take on more strategic work as our customer base and team expand. If you came up in the trades or construction operations and want to put that hard-earned credibility to work transforming an industry that tech has overlooked for too long, this role will only become more impactful over time.
What You'll Do
  • Lead end-to-end customer onboarding from kickoff through go-live, ensuring customers successfully transition from legacy solutions to the RIVET platform within defined timelines
  • Conduct comprehensive training sessions for contractor users within the first 90 days, building habits that drive long-term platform adoption and business transformation
  • Keep implementations on track through structured check-ins, proactive follow-ups, and strategic escalation when engagement stalls or timelines slip
  • Serve as a product expert who translates platform capabilities into tangible business outcomes, staying current on new features and effectively communicating their value to customers
  • Document all customer interactions, meeting notes, and implementation progress consistently in HubSpot to maintain visibility across the organization
  • Collaborate with Account Management to ensure seamless handoffs post-implementation, providing customer health insights and identifying expansion opportunities or at-risk accounts
  • Contribute to continuous process improvement by identifying bottlenecks, proposing solutions, and helping iterate on onboarding workflows and best practices that can scale across the team
What You'll Bring
  • Hands-on construction experience-ideally as a project manager, labor coordinator, superintendent, foreman, or in a similar field or operations leadership role-that brings instant credibility with customers who value someone who has lived the day-to-day realities of running work in the field
  • Direct MEP trade experience (mechanical, electrical, plumbing, or sheet metal) is required as you'll be working with contractors who expect you to speak their language
  • At least 3 years of experience in either (a) customer success, account management, implementation, or enterprise project management for B2B SaaS products or (b) construction field and operations leadership, such as managing crews, coordinating labor, running projects and schedules, or training field staff. We weigh real construction operations experience heavily and will support the right field leader in making the jump into software
  • Experience managing complex, multi-stakeholder relationships-whether mid-market or enterprise accounts, or large project teams with many moving parts and competing priorities
  • Strong project management instincts-whether from juggling concurrent implementations or running multiple jobs, schedules, and deliverables at once-with a track record of driving accountability to timelines
  • Comfort presenting to and influencing senior decision-makers (owners, executives, operations leaders) with confidence and clarity
  • Skill in de-escalating tense situations and getting stalled work back on track
  • Outstanding communication skills across phone, email, and video-able to tailor messaging for both technical users and business decision-makers
  • Natural teacher ability, guiding people through adopting new tools and processes, especially in an industry that is resistant to change
  • Proven ability to diagnose needs, uncover blockers, and problem-solve collaboratively through active listening and consultative engagement
  • Comfort navigating disengagement, ghosting, or pushback with diplomacy, persistence, and creative problem-solving
  • Technical aptitude and comfort quickly learning new software platforms to become a product subject matter expert-no prior software-vendor experience required
  • Willingness to learn and consistently use a CRM (HubSpot preferred) to document interactions, track project status, and maintain data hygiene
  • Self-motivation and resourcefulness, with the ability to work autonomously, prioritize effectively, and seek out answers without constant direction
  • Ability to travel up to 25% for onsite customer trainings, kickoffs, or strategic meetings
Even Better
  • Bachelor's degree in business, technology, construction management, or a related field
  • Background in training design, instructional design, or enablement, especially creating scalable onboarding content or train-the-trainer programs
  • Experience working at a high-growth startup or early-stage company where processes are still being built and iteration is constant
  • Familiarity with Agile or other project management methodologies
  • Comfort with data analytics or interpreting customer performance metrics to identify trends, diagnose issues, or demonstrate ROI
Benefits to Help You Bring Your Best Self to Work
  • Competitive compensation and equity packages
  • Health, dental, and vision insurance
  • 401(k) matching
  • Employee stock option program
  • Free on-site parking
  • Vacation and paid holidays
  • Free weekly lunches

RIVET believes in putting our people first and building a diverse team is at the front of everything that we do. We welcome people from different backgrounds, experiences, and perspectives. We are an equal opportunity employer and celebrate the diversity of our growing team.

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