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Technology Implementation Manager Jobs in Baltimore, MD

Implementations Manager

Baltimore, MD ยท On-site

$60K - $84K/yr

Implementation Managers are responsible for driving product implementation, customer satisfaction ... A genuine curiosity for new and emerging technologies * A strategic, innovative mindset Education ...

Implementations Manager

Baltimore, MD ยท On-site

$60K - $84K/yr

Implementation Managers are responsible for driving product implementation, customer satisfaction ... A genuine curiosity for new and emerging technologies * A strategic, innovative mindset Education ...

... and technology. In this role, you will own end-to-end CPM implementations-from solution design ... Manage project scope, timelines, budgets, and risks while coordinating crossfunctional delivery ...

... management for PD SAI. * Performs information technology tasks throughout the Command by reviewing, analyzing, and validating electronic business operation tools, implementing IT resources (hardware ...

The Office Manager plays a key role in maintaining a productive and professional environment for ... Communicate technology needs and support IT implementation efforts. Client Service & Local Presence

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Technology Implementation Manager information

See Baltimore, MD salary details

$38.8K

$102.9K

$166.9K

How much do technology implementation manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for technology implementation manager in Baltimore, MD is $102,860.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $120,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technology Implementation Manager, and why are they important?

To thrive as a Technology Implementation Manager, you need expertise in project management, systems integration, and a solid understanding of IT infrastructure, usually supported by a bachelor's degree in information technology or a related field. Familiarity with tools like Microsoft Project, Jira, ERP systems, and certifications such as PMP or ITIL are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help build consensus and manage cross-functional teams. These skills and qualifications are essential to ensure successful technology rollouts, minimize disruptions, and achieve organizational goals.

What does a Technology Implementation Manager do?

A Technology Implementation Manager oversees the planning, coordination, and execution of new technology solutions within an organization. They work closely with stakeholders to understand business needs, select appropriate technologies, and ensure smooth integration with existing systems. Their responsibilities include managing project timelines, budgets, and training teams to use the new technology effectively. This role requires strong project management skills, technical knowledge, and the ability to communicate complex concepts to non-technical staff. Ultimately, Technology Implementation Managers help organizations leverage technology to improve efficiency and achieve business goals.

What are some common challenges faced by Technology Implementation Managers during large-scale software rollouts?

Technology Implementation Managers often encounter challenges such as aligning diverse stakeholder expectations, managing shifting project timelines, and ensuring user adoption. Coordinating between technical teams, business users, and external vendors requires strong communication and problem-solving skills. Additionally, Technology Implementation Managers must anticipate potential integration issues and create effective training plans to support a smooth transition. Addressing these challenges proactively is key to achieving successful project outcomes.

What is the difference between Technology Implementation Manager vs Software Project Manager?

AspectTechnology Implementation ManagerSoftware Project Manager
Primary FocusOverseeing the deployment of technology solutions and systemsManaging software development projects from initiation to completion
Required SkillsTechnical knowledge, project coordination, stakeholder communicationSoftware development lifecycle, team management, scheduling
Work EnvironmentIT departments, technology vendors, client sitesSoftware development teams, IT departments, clients
CertificationsITIL, PMP, CompTIA certifications often preferredPMP, Scrum Master, Agile certifications common

While both roles involve project management, the Technology Implementation Manager focuses on deploying technology solutions across organizations, whereas the Software Project Manager concentrates on managing software development projects. Understanding these differences helps in selecting the right career path or job role.

What are popular job titles related to Technology Implementation Manager jobs in Baltimore, MD? For Technology Implementation Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Technology Implementation Manager jobs in Baltimore, MD look for? The top searched job categories for Technology Implementation Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Technology Implementation Manager jobs? Cities near Baltimore, MD with the most Technology Implementation Manager job openings:
Implementations Manager

Implementations Manager

Alertus Technologies

Baltimore, MD โ€ข On-site

$60K - $84K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago


Job description

Company Description

At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.ย 

Our employees are integral to the company's success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.

Job Description

We are looking for an all-star to play a critical role in driving Alertus' rapid growth. The Implementations Manager will report to the Sr. Manager, Implementations Services, and will be a key player in bringing our mission to life. Implementation Managers are responsible for driving product implementation, customer satisfaction, and customer growth across the government, commercial, education, and healthcare markets.

This is a customer-centric role where building strong relationships and using your technical background are the keys to successful product implementations. Our ideal candidate is a self-motivated problem solver with a strong desire to create champions of the Alertus solution.

A Day in the Life:
  • Serve as a trusted partner and technical expert in the Alertus solution for our wide array of customers spanning the government, commercial, education, and healthcare markets.
  • Act as the day-to-day lead for customer implementations
  • Develop and maintain relationships with key stakeholders to ensure delivery of customer goals and objectives
  • Document and blueprint configuration, best practices, use cases, value propositions, and other key learnings as Alertus grows and scales into new and emerging markets
  • Independently and collaboratively drive product adoption to increase product stickiness throughout the lifetime of the contract
  • Deliver presentations and a premium training experience that inspires each user to utilize Alertus solutions
  • Analyze customer usage, develop strategies for customer improvement that align with the customer's needs, and act on those plans to drive value independently or collaboratively with the team
  • Manage internal tasks and account maintenance duties (e.g. SalesForce, internal requests) to ensure activities are updated daily and deadlines are met
  • Proactively partner cross-functionally with Sales, Marketing, Product Development, and Executive team members to address customer needs and drive account growth
  • Identify needs for customer education: develop collateral, conduct webinars, and create improved on-demand learning opportunities for our customer base
Required Skills & Abilities:
  • Ability to travel to customer sites 20-30% of the time
  • Knowledge in the fundamentals of servers, software, networking, and other data center technologies
  • Experience implementing and troubleshooting hardware a plus
  • Demonstrated experience in system deployment
  • Ability to cultivate and nurture long-lasting relationships with customers
  • A genuine curiosity for new and emerging technologies
  • A strategic, innovative mindset
Education & Experience:
  • Bachelor's Degree in an IT-based field or equivalent work experience
  • Certifications such as A+, Network+, and PMP a plus
  • 2+ years of relevant experience
Alertus Career Advantages:
  • Unlimited Paid Time Off
  • Paid Holidays
  • 401(k) Retirement Planย 
  • Medical, Dental, and Vision Plans
  • Short-term Disability, Accident, Hospital, and Cancer Insurance
  • Live Near Your Work Homebuying Incentive Program
  • Employee Referral Bonuses
  • Flex Scheduling
$60,000 - $84,000 a year
The referenced base salary range represents the low and high end of Alertus' salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
Additional Information:

All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.

Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.

All your information will be kept confidential according to EEO guidelines.

EEO/AA Employer M/F/D/Vย 

AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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