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Technology Assistant Jobs in Springfield, MA (NOW HIRING)

Pep Boys

Automotive Technician A

Springfield, MA · On-site

$25.20 - $42/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

Baystate Health

Surg tech Intern

Springfield, MA · On-site

Surgical Technologist Intern Launch Your Surgical Career in a High-Performance OR Environment Are ... Work directly with a dedicated preceptor and surgical team * Assist in facilitating safe and ...

Baystate Health

Surg tech Intern

Springfield, MA · On-site

Surgical Technologist Intern Launch Your Surgical Career in a High-Performance OR Environment Are ... Work directly with a dedicated preceptor and surgical team * Assist in facilitating safe and ...

Sacrum Technologies LLC

IT Project Manager

Windsor, CT · On-site

$97K - $115K/yr

At SACRUM Technologies , what we do here changes your WORLD! Come let us make it happen! You won ... Assists in communicating the business case to project team to assist with decision making and ...

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Technology Assistant information

What hot tech job pays $775,000?

High-level roles such as Chief Technology Officer (CTO) or senior executive positions in technology companies can offer total compensation packages exceeding $775,000, especially in large firms or successful startups. These roles typically require extensive experience, leadership skills, and often involve stock options or bonuses in addition to salary.

What is a technology assistant?

A technology assistant is a professional who supports the use, maintenance, and troubleshooting of computer systems, software, and hardware. They often assist with technical issues, set up equipment, and may have skills in areas like networking, software applications, and basic cybersecurity. This role typically requires good communication skills and familiarity with common technology tools and platforms.

What is the difference between Technology Assistant vs IT Support Specialist?

AspectTechnology AssistantIT Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+ often preferred
Work EnvironmentEducational institutions, small businesses, or corporate officesCorporate IT departments, tech companies, or service providers
Employer & Industry UsageEducational and small business sectorsIT service providers, large corporations, and tech firms
Common Search & Comparison IntentUnderstanding entry-level tech support rolesTechnical support and troubleshooting roles

The main difference between a Technology Assistant and an IT Support Specialist lies in their typical work environments and responsibilities. Technology Assistants often work in educational or small business settings, providing basic tech support, while IT Support Specialists usually operate in larger organizations, handling more complex technical issues. Both roles require similar certifications and skills, but their scope and work context differ.

What does a Technology Assistant do?

A Technology Assistant supports the daily operations of technology systems in an organization, such as troubleshooting hardware and software issues, assisting users with technical problems, and maintaining computer equipment. They often help with setting up devices, installing software, and ensuring that networks run smoothly. Technology Assistants may also provide training and guidance to staff on technology use, keep inventory of equipment, and escalate complex issues to higher-level IT staff. Their role is essential for keeping technology resources functioning efficiently in educational, corporate, or other settings.

What is the highest salary for a tech assistant?

The highest salaries for a Technology Assistant can reach up to $70,000 or more annually, depending on experience, location, and the complexity of the role. Senior or specialized tech assistants with certifications or in high-demand industries may earn higher compensation. Salary ranges vary widely based on the employer and geographic region.

What are the key skills and qualifications needed to thrive as a Technology Assistant, and why are they important?

To thrive as a Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with operating systems, help desk ticketing systems, and standard office software is typically required. Strong communication, problem-solving abilities, and patience are essential soft skills for interacting with users and resolving technical issues efficiently. These skills ensure smooth technology operations and effective support for staff and system users in various organizational settings.

What are some common challenges Technology Assistants face when supporting end-users, and how can they overcome them?

Technology Assistants often encounter challenges such as addressing a wide range of technical issues from users with varying skill levels, managing multiple support requests simultaneously, and staying up to date with rapidly changing technology. To overcome these challenges, strong communication and time-management skills are essential, as is a willingness to continuously learn about new tools and updates. Proactively building a knowledge base and collaborating closely with team members can also help resolve issues more efficiently and improve the overall user experience.

What work does a technical assistant do?

A technical assistant provides support with technology-related tasks such as troubleshooting hardware and software issues, setting up equipment, and maintaining computer systems. They often assist users, perform routine maintenance, and may have skills in specific tools or systems relevant to their workplace.
What are the most commonly searched types of Technology jobs in Springfield, MA? The most popular types of Technology jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Technology Assistant jobs? Cities near Springfield, MA with the most Technology Assistant job openings:
Technology Assistant jobs near you
Automotive Technician A

Automotive Technician A

Pep Boys

Springfield, MA • On-site

$25.20 - $42/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Pep Boys rating

5.6

Company rating: 5.6 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

278th of 343 rated vehicle maintenance

Job description

Position Summary
A Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.

Duties & Responsibilities

  • Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
  • Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
  • Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
  • Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
  • Assist fellow technicians/mechanics in performing technical activities.
  • Keep store management aware of mechanical repair problems as they occur.
  • Maintain an organized and neat shop.
  • Adhere to all company policies, procedures, safety and environmental rules.

Knowledge, Skills, and Abilities

This position is a leader in the shop. We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:

  • A High School Diploma or GED
  • 3+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.
  • 4 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension & A5 Brakes, plus 2 from the following: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance)
  • Section 609 certification required
  • State Inspection license if applicable
  • High level of motivation, energy and a customer-focused attitude.
  • Must have a valid driver's license.
  • Successful completion of pre-employment background check
  • Availability to work days, nights, holidays, and weekends as needed

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

  • Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
  • Frequent standing and walking for long periods of time.
  • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
  • Communicate effectively in person, by telephone, or by using telecommunications equipment.
  • Enters and locates information on computer.
  • Presents information to small and large groups.
  • Visually verifies information, often in small print.
  • Safely operates a motor vehicle.

Benefits

  • Medical, dental, and vision benefits
  • Life insurance
  • Short Term Disability
  • Supplemental benefits
  • 401(k) with company match
  • PTO and holiday pay
  • On-demand pay partner (DailyPay)
  • Reduced benefits available for part-time team members
Pay Range
  • $25.20 to $42.00 flat rate based on experience
  • Up to 32 labor hours guaranteed per week
  • Company funded ASE certifications
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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What Pep Boys employees say

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About Pep Boys

Sourced by ZipRecruiter

Pep Boys is driven by its promise to its customers, "We go further to help you go farther." Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a national network of nearly 1,000 locations in 35 states and Puerto Rico, and 27distribution centers, Pep Boys employs more than 8,000 people. More than seven million vehicles pass through Pep Boys bays each year, and our commitment to being the ONE our communities count on is demonstrated through our exceptional customer experience and support of the critical technical training initiatives needed to close America's skills gap. For more information, visit www.pepboys.com.

Industry

Automotive repair and maintenance

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

Year founded

1921

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