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NTT Data, Inc.

Workday Techno-Functional Analyst

Your role at a glance The Workday Techno Functional Analyst will be responsible for the administration, maintenance, and support of the Workday HCM, Compensation, Integrations, and Analytics ...

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How much do techno functional analyst jobs pay per hour?

As of May 31, 2026, the average hourly pay for techno functional analyst in the United States is $48.91, according to ZipRecruiter salary data. Most workers in this role earn between $31.73 and $63.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Techno Functional Analyst, and why are they important?

To thrive as a Techno Functional Analyst, you need a strong blend of business process knowledge, analytical skills, and a background in information systems or computer science. Familiarity with ERP platforms (such as SAP or Oracle), SQL databases, and common business analysis tools, along with relevant certifications like CBAP or PMP, is highly valuable. Outstanding communication, problem-solving abilities, and stakeholder management skills distinguish top performers in this role. These capabilities are essential to effectively bridge the gap between business needs and technical solutions, ensuring successful project delivery and system optimization.

How does a Techno Functional Analyst typically collaborate with business and IT teams during a project?

A Techno Functional Analyst serves as a crucial bridge between business stakeholders and IT teams, translating business requirements into technical specifications and vice versa. They frequently participate in meetings with users to gather and clarify requirements, then work with developers to design and implement solutions. This role requires clear communication skills, as analysts must ensure both sides understand project goals, timelines, and any technical constraints. Collaboration often involves facilitating workshops, preparing documentation, and conducting system or user acceptance testing to ensure delivered solutions meet business needs.

What is a Techno Functional Analyst?

A Techno Functional Analyst is a professional who bridges the gap between business requirements and technology solutions. They possess expertise in both business processes and technical systems, enabling them to analyze, design, and implement solutions that meet organizational needs. This role typically involves gathering requirements from stakeholders, translating them for IT teams, and ensuring that the final product aligns with business objectives. Techno Functional Analysts often work closely with developers, testers, and business users to support software implementations, upgrades, or process improvements.

What is the difference between Techno Functional Analyst vs Business Analyst?

AspectTechno Functional AnalystBusiness Analyst
Required skillsTechnical knowledge, ERP systems, SQL, functional consultingBusiness processes, requirements gathering, stakeholder communication
Work environmentIT teams, software implementation projects, technical environmentsBusiness units, project management, client interactions
CertificationsERP certifications, technical certificationsCBAP, PMI-PBA, business analysis certifications

The Techno Functional Analyst combines technical expertise with functional knowledge to implement and support software solutions, often in ERP environments. In contrast, a Business Analyst focuses on understanding business needs, documenting requirements, and facilitating communication between stakeholders. While both roles require analytical skills, the Techno Functional Analyst leans more towards technical implementation, whereas the Business Analyst emphasizes business process improvement.

More about Techno Functional Analyst jobs
What job categories do people searching Techno Functional Analyst jobs look for? The top searched job categories for Techno Functional Analyst jobs are:
Techno Functional Analyst jobs near you
Senior Techno Functional Analyst

Senior Techno Functional Analyst

Gordon Food Service

Atlanta, GA • Hybrid

$84.60K - $112K/yr

Full-time

Posted 9 days ago

Gordon Food Service rating

7.2

Company rating: 7.2 out of 10

Based on 199 frontline employees who took The Breakroom Quiz

168th of 336 rated logistics

Job description

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

**This position may be based in either the Atlanta, GA area or Wyoming, Michigan**

Position Summary:

The Senior Techno-Functional Analyst will focus on a supply chain suite of capabilities, including Demand Planning, Replenishment Planning, Inventory Optimization, and Order Optimization. This is a high-visibility, autonomous opportunity perfect for a technical professional eager to take full operational ownership of a modern supply chain tech stack as a Subject Matter Expert.

The Senior Techno-Functional Analyst works closely with business users to understand the processes and requirements, translating them into artifacts to create solutions. This role engages in projects of all sizes and monitors/configures the application to enable all essential software features for optimal performance. It is the ideal role for a consultative problem-solver who wants to actively challenge business assumptions, design complex enterprise processes, and advise leadership.

What you will do:

  • Routine Day Balance: Your time will roughly be divided into functional design, hands-on tech stack, on-call break fix, project work, and working with business partners.

  • o9 Platform & Tech Stack SME: Function as a key SME for system availability, stability, and value realization within the o9 platform. Direct internal technologies (including dbt, BigQuery, Data Lake, GCP, and Certified Datasets) to build and maintain secure, performant, and stable systems.

  • Strategic Translation & Requirement Engineering: Elicit domain requirements using interviews, document analysis, and workflow analysis. Understand complex customer business needs and translate them into actionable artifacts for IT staff, Product Owners, and SaaS vendor support teams.

  • Consultative Pushback: Drive and actively challenge business users on their assumptions regarding how they will successfully execute their plans. Break down high-level information to identify the underlying true needs of user requests.

  • Process Design & Optimization: Configure and tune applications for optimal performance, approaching problems with an awareness of key metrics (forecast accuracy, inventory turns, service levels) that must be balanced.

  • Ownership & Leadership: Successfully engage in multiple large initiatives simultaneously, absorbing break fix volume while driving long-term strategic Center of Excellence (CoE) initiatives. Mentor less-experienced analysts and occasionally serve as a project team leader.

When you will work:

  • Monday to Friday, 8am to 5pm plus an on-call requirement (1 week on call every 3 to 4 weeks).

  • Hybrid schedule: 4 days in the office in Wyoming, MI with 1 day remote.

What you'll bring to the table:

  • Bachelor's Degree in Computer Science, Information Technology, or a related field required.

  • Five to eight years of previous analysis, software development, or relevant experience required.

  • Technical Acumen (Must-Have): Direct, proven experience working within a modern tech stack (dbt, BigQuery, Data Lake, GCP, Certified Datasets).

  • Supply Chain Expertise (Must-Have): Deep understanding of demand planning and replenishment activities.

  • Vendor Management: Proven experience managing and collaborating with SaaS vendors.

  • Independent Problem Solving: Highly motivated to engage in multiple large initiatives simultaneously with little to no oversight.

  • Communication: Excellent verbal and written communication skills; able to interact professionally and clearly with executives, managers, developers, and diverse subject matter experts.

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words "Accommodation Request" in your subject line.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.

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About Gordon Food Service

Sourced by ZipRecruiter

Since our 1897 founding, Gordon Food Service has grown to become the largest family-managed broadline foodservice distribution company in North America. While we've been growing pretty much continuously over these 125 years, we've remained consistent at the core of what and who we are: passionately committed to customers and employees. Being part of Gordon Food Service means being part of something important, something bigger than oneself.We take care of you as if you were part of our family by providing benefits that give choice and flexibility for what matters most to you. We aim to deliver a competitive package that not only supports you but also your family. Full-time employees are provided benefit options to support work-life and your need to take care of yourself and those close to you, including paid time off, 401k with company match, profit sharing, tuition reimbursement for you and the whole family, and more!We feel the culture when we work together, and when we serve together. As a team, we tackle our challenges, celebrate our successes, and have fun on the journey. Be part of it.

Industry

Food and beverage wholesalers

Company size

10,000+ Employees

Headquarters location

Wyoming, MI, US

Year founded

1897

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