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Technical Writing Lead Jobs in Iowa (NOW HIRING)

Varonis

Technical Account Manager

Des Moines, IA · Remote

Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure ... Excellent communication (written and oral) and interpersonal skills. We invite you to check out our ...

Interstates

Revit Technical Instructor

Sioux Center, IA · On-site +1

$70K - $87K/yr

Conduct presentations and lead training sessions for a variety of audiences * Train and develop ... Ability to write reports, manuals, and business correspondence * Comfort presenting to managers ...

TERRACON

Geotechnical Project Engineer

Des Moines, IA · On-site

Strong technical writing, communication, and project management skills * Ability to effectively ... Lead and execute geotechnical engineering projects of moderate size and complexity. * Plan ...

TERRACON

Geotechnical Project Engineer

Des Moines, IA · On-site

Lead and execute geotechnical engineering projects of moderate size and complexity. * Plan ... Strong technical writing, communication, and project management skills * Ability to effectively ...

Cambrex Corp.

Senior Process Engineer

Charles City, IA · On-site

$90 - $130/hr

Problem‑Solving: lead discussions and ideation to identify, analyze, and solve complex problems related to chemical processes and plant operations. * Technical Writing & Communication: explain ...

Elanco

Bio Process Scientist

Fort Dodge, IA · On-site

Strong technical writing, project management, and communication skills with the ability to lead multiple priorities in a fast-paced manufacturing environment. Elanco is an EEO/Affirmative Action ...

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Technical Writing Lead information

What are the key skills and qualifications needed to thrive as a Technical Writing Lead, and why are they important?

To thrive as a Technical Writing Lead, you need exceptional writing, editing, and documentation skills, often supported by a degree in English, Communications, or a related field. Familiarity with content management systems (CMS), document authoring tools like MadCap Flare or Adobe FrameMaker, and documentation standards such as DITA is highly valuable. Leadership, attention to detail, and the ability to collaborate across technical and non-technical teams are standout soft skills. These competencies ensure that complex information is communicated clearly and efficiently, supporting organizational goals and end-user needs.

Is technical writing still in demand?

Technical writing remains in demand across industries such as technology, healthcare, and engineering, as companies need clear documentation for products, processes, and compliance. The role often requires proficiency with tools like Markdown or XML and may benefit from certifications like the Certified Professional Technical Communicator (CPTC).

How does a Technical Writing Lead typically collaborate with subject matter experts and cross-functional teams?

A Technical Writing Lead often serves as the bridge between technical experts, product managers, and other departments to ensure documentation is accurate and user-friendly. They facilitate interviews, gather requirements, and review drafts with engineers and developers to clarify complex information. Additionally, they lead documentation planning meetings and coordinate with UX/UI designers to align content with product workflows. This collaborative approach ensures the final deliverables meet both technical and end-user needs.

What is the difference between Technical Writing Lead vs Technical Writer?

AspectTechnical Writing LeadTechnical Writer
CredentialsBachelor's degree in Technical Communication, English, or related field; experience in leadership rolesBachelor's degree in relevant field; strong writing skills
Work EnvironmentLeads teams, manages projects, collaborates with cross-functional teamsCreates technical documentation, follows established guidelines
Employer & Industry UsageUsed in tech companies, engineering firms, software companiesCommon across tech, manufacturing, and software industries

The Technical Writing Lead oversees documentation teams and manages projects, requiring leadership skills and experience. In contrast, a Technical Writer primarily focuses on creating technical content. Both roles require strong writing skills and industry knowledge, but the Lead has additional responsibilities in team management and project coordination.

What does a Technical Writing Lead do?

A Technical Writing Lead oversees a team of technical writers, guiding the creation of clear and accurate documentation such as user manuals, help guides, and technical specifications. They coordinate writing projects, set documentation standards, and ensure that content meets the needs of both technical and non-technical audiences. Additionally, they often collaborate with engineers, product managers, and designers to gather information and maintain consistency across all documentation. Their leadership ensures that documentation is high-quality, up-to-date, and accessible for users.
What are popular job titles related to Technical Writing Lead jobs in Iowa? For Technical Writing Lead jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Technical Writing Lead jobs in Iowa look for? The top searched job categories for Technical Writing Lead jobs in Iowa are:
What cities in Iowa are hiring for Technical Writing Lead jobs? Cities in Iowa with the most Technical Writing Lead job openings:
Technical Writing Lead jobs near you

Technical Account Manager

Varonis

Des Moines, IA • Remote

Full-time

Re-posted 7 days ago

Varonis rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

178th of 242 rated software companies

Job description

Job Description
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data platforms, and the AI systems that depend on them. TAMs are accountable for translating Varonis capabilities into reduced risk, controlled access, and safe AI adoption across customer environments. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities
  • Onboard Customers to Varonis platforms and deliver on-going value and support
  • Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure all data is protected from insider threats, cyber-attacks, and policy violations
  • Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage
  • Drive measurable reduction in data exposure across cloud, SaaS, and data platforms
  • Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices
  • Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions
  • Alongside Sales, identify and champion upsell opportunities
  • Learn new Varonis products as they are developed and released and develop expertise in your client's unique security ecosystem(s)
  • Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
  • Serve as primary technical contact and augment our support and engineering teams
  • Advocate on behalf of customers with appropriate internal Varonis teams to ensure customer feedback is adequately documented and assessed by appropriate parties
  • Engage with customers at all levels of their organization, including but not limited to: Infrastructure, AI/ML, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite.
  • Identify, research, maintain control, and remediate customers' technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
  • Escalate customer issues to management when appropriate
  • Create knowledge base content to capture new learning for customer and internal reuse.
Requirements
  • Bachelor's Degree or equivalent experience
  • 4+ Years working in a customer facing role at a Cloud Security, Cyber Security, or Data Security & Privacy company
  • Experience working with enterprise SaaS/IaaS/PaaS environments (AWS, Azure, GCP, Salesforce, M365, etc.)
  • Knowledge of enterprise IT, cloud, identity and access models (EntraID/IAM), and security technologies
  • Understanding of data classification, governance, and DSPM concepts
  • Familiarity with AI/LLM data risks and governance considerations (preferred)
  • Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers
  • Excellent communication skills with the ability to engage technical and executive audiences
  • Proven problem-solving abilities
  • Commitment to customer success
  • Proven success in contributing to a team-oriented environment.
  • Sales oriented.
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Excellent communication (written and oral) and interpersonal skills.
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics
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