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Technical Writer Jobs in Appleton, WI (NOW HIRING)

SGS

Technical Leader, Paper Testing

Appleton, WI · On-site

Summary The Technical Leader is responsible for coordinating projects, multiple laboratory ... Ability to write in a conventional, professional, and scientific manner in preparing routine ...

Oshkosh Corporation

DT Technical Analyst Sr

Oshkosh, WI · On-site

The Senior Technical Analyst will be responsible for service delivery and project deliverables ... Provide knowledge sharing, as recognized SME, in efforts such as writing complex knowledge articles ...

Oshkosh Corporation

DT Technical Analyst Sr

Oshkosh, WI · On-site

The Senior Technical Analyst will be responsible for service delivery and project deliverables ... Provide knowledge sharing, as recognized SME, in efforts such as writing complex knowledge articles ...

Oshkosh Corporation

DT Technical Analyst Sr

Oshkosh, WI · On-site

The Senior Technical Analyst will be responsible for service delivery and project deliverables ... Provide knowledge sharing, as recognized SME, in efforts such as writing complex knowledge articles ...

STS Technical Services

Warranty Coordinator

Oshkosh, WI · On-site

STS Technical Services is hiring a Warranty Coordinator in Oshkosh, Wisconsin, to manage warranty ... Strong written and verbal communication skills * Strong multitasking skills * Ability to influence ...

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All JobsTechnical Writer JobsTechnical Writer Jobs in Appleton, WI

Technical Writer information

See Appleton, WI salary details

$13

$37

$64

How much do technical writer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for technical writer in Appleton, WI is $38.00, according to ZipRecruiter salary data. Most workers in this role earn between $28.12 and $45.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical writer, and why are they important?

To thrive as a Technical Writer, you need strong writing, editing, and research skills, often supported by a degree in English, communications, or a related field. Familiarity with documentation tools such as Microsoft Word, Adobe FrameMaker, MadCap Flare, and content management systems is typically required. Attention to detail, the ability to simplify complex information, and effective collaboration are crucial soft skills for this role. These competencies ensure the creation of clear, accurate, and user-friendly documentation that supports product usability and end-user satisfaction.

How does a technical writer typically collaborate with subject matter experts (SMEs) during documentation projects?

Technical Writers frequently work closely with subject matter experts to gather accurate information and clarify complex concepts. This collaboration often involves conducting interviews, attending product demos, and reviewing drafts together to ensure technical accuracy and clarity. Building a strong rapport with SMEs is essential, as it helps streamline the review process and results in higher-quality documentation. Effective communication and a proactive approach are key to overcoming challenges such as limited SME availability or evolving product features.

What is the difference between Technical Writer vs Technical Editor?

AspectTechnical WriterTechnical Editor
Primary RoleCreates and develops technical documentation, manuals, and guides.Reviews, revises, and ensures clarity and accuracy of technical content.
Skills & CertificationsStrong writing, communication, and technical knowledge; certifications like STC are common.Editing skills, attention to detail, and technical understanding; often holds editing certifications.
Work EnvironmentCollaborates with engineers, product teams, and subject matter experts.Works closely with writers and subject matter experts to refine content.
Industry UsageUsed across tech, manufacturing, software, and engineering sectors.Commonly employed in publishing, software, and technical fields for quality control.

While both roles require technical knowledge and strong communication skills, Technical Writers focus on creating content, whereas Technical Editors concentrate on reviewing and improving existing documentation. Both roles are essential for producing clear, accurate technical materials in various industries.

Are technical writers paid well?

Technical writers are generally paid competitive salaries that vary based on experience, industry, and location. Entry-level positions typically start lower, while experienced technical writers with specialized skills or certifications can earn higher wages, especially in technology and engineering sectors.

Can you work remotely as a technical writer?

Many technical writers have the option to work remotely, especially those with strong writing, communication, and technical skills. Remote work arrangements depend on the employer and project requirements, and tools like documentation platforms and collaboration software facilitate remote collaboration.

Is technical writing still in demand?

Technical writing remains in demand across industries such as technology, healthcare, and engineering, as companies require clear documentation for products, processes, and compliance. Skilled technical writers with knowledge of tools like Markdown, XML, or content management systems are especially sought after, and the role often requires strong communication and technical skills. The demand is expected to grow with increasing complexity in products and regulatory requirements.
More about Technical Writer jobs

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For Technical Writer jobs in Appleton, WI, the most frequently searched job titles are:

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Technical Writer jobs near you
Infographic showing various Technical Writer job openings in Appleton, WI as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $79,035 per year, or $38 per hour.

Technical Customer Support Representative

Radius Limited

De Pere, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Company Description
Radius Telematics specializes in vehicle tracking and telematics systems, offering market-leading products and services to businesses of all sizes-from those with just a few vehicles to large commercial fleets. We provide sales and support solutions tailored for enterprise, business, and individual accounts.
Job Description
We are looking for a full-time Technical Customer Support Representative to join our team. If you are a highly analytical, tech-savvy professional who thrives on troubleshooting complex systems and delivering exceptional service, we want to hear from you! Prior experience in a technical support or hardware/software troubleshooting role is highly ideal for this position.
Key Responsibilities
  • Provide Technical Assistance: Offer support to customers via phone, email, and chat, deep-diving into software configurations and hardware diagnostics.
  • Troubleshoot & Diagnose Issues: Methodically isolate, diagnose, and resolve hardware and software problems related to GPS tracking devices and telematics platforms.
  • Document Technical Interactions: Maintain detailed logs of customer technical issues, replication steps, and resolutions within the support ticketing system.
  • Manage & Prioritize Inquiries: Efficiently manage incoming support queues, prioritizing critical fleet issues to ensure minimal downtime for our business clients.
  • Collaborate with Engineering: Partner closely with internal engineering and product teams to escalate issues and provide product feedback based on customer input.
  • Build Relationships: Maintain customer trust by translating complex technical realities into clear, reassuring updates.
  • Adhere to Policies: Follow company communication procedures, data guidelines, and escalation policies to ensure consistency and compliance.

Qualifications
Qualifications & Ideal Profile
  • Technical Experience & Aptitude: Prior experience working in a technical support desk, IT helpdesk, or telematics environment is highly ideal. You should possess a foundational understanding of how software interfaces with hardware.
  • Service Desk Platforms: Experience working within industry-standard service desk platforms (such as Zendesk, Salesforce Service Cloud, or Jira) to track, escalate, and resolve customer issues is desirable.
  • Advanced Problem-Solving: Excellent analytical skills; you enjoy solving puzzles, investigating logs, and running diagnostics to uncover the root cause of an issue.
  • Technical Communication: Exceptional verbal and written communication skills, with a proven ability to bridge the gap by explaining technical concepts clearly to non-technical users.
  • Multitasking & Focus: Capable of balancing multiple open tickets and live chats simultaneously while maintaining attention to detail.
  • Empathy & Patience: Strong interpersonal skills, remaining calm, empathetic, and patient when guiding customers through stressful technical disruptions.
  • Collaborative Mindset: A strong team player who can easily communicate technical findings to internal developers and operations teams.
  • Bilingual Skills (Plus): Fluency in both Spanish and English is a major asset for our diverse customer base.

Additional Information
Benefits of joining Radius:
  • A friendly culture that mirrors our proposition to our customers.
  • A fast-growing organisation that defines itself as being agile and innovative
  • A drive for continuous improvement, which you will be empowered to get behind from day one.
  • A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
  • Retail Discounts
  • Health and Wellbeing support services
  • Medical Insurance
  • Dental Insurance
  • Vision Plan
  • 401(k)
  • Company paid holidays
  • Paid Time Off (PTO)
  • Voluntary Disability plans

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Still Curious?
If you feel we are a good match for each other, you can apply online now!
If you'd like to understand more about the role or life at Radius before applying, then please contact our talent team directly.
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Note to recruitment agencies:
We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.
PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
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