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Technical Troubleshooting Jobs (NOW HIRING)

Reddit

Manager, Technical Solutions

San Francisco, CA · On-site

$180K - $252K/yr

Lead the team in executing advanced diagnostic procedures to troubleshoot and resolve client technical challenges, ensuring adherence to service level targets * Facilitate communication between XFN ...

DeLaval

Technical Support Specialist

Waunakee, WI · On-site

Staff the 24/7/365 VMS helpdesk for urgent troubleshooting assistance during your turn in the rotation * Support field technicians with latest up-to-date technical information * Perform remote ...

E Logic

Technical Analyst

Harlingen, TX · On-site

$65K/yr

The ideal candidate has strong technical troubleshooting skills, API integration experience, and the ability to collaborate with both technical and non-technical stakeholders. This role will be ...

Moffitt

WORKDAY TECHNICAL ANALYST II

Chicago, IL · On-site

This role is responsible for handling complex technical troubleshooting and issue resolution, as well as fielding integration-related inquiries. The Technical Analyst II evaluates the impact of cross ...

Goldbelt Apex

Technical Manager

Fort Detrick, MD · On-site

$80K - $90K/yr

Supervise and troubleshoot assay execution and data integrity. * Ensure compliance with SOPs, GLP ... Proven supervisory and technical troubleshooting ability. * Understanding of assay development ...

Laars Heating Systems Company

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Technical Service Advisor

Rochester, NH · On-site

$113K - $114K/yr

Provide both verbal and written technical support for our products including plumbing, electrical, gas, venting, as well as technical troubleshooting * Participate and support the creation of all ...

ADVANCED INSTRUMENTATIONS INC

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Technical Manager (Medical Equipment)

Miami, FL · On-site

$65K - $85K/yr

... troubleshooting, repair, and preventive maintenance. Specifically: - Support Dealer Network and ... technical troubleshooting/repair skills for medical equipment. - Strong customer services skills ...

ADVANCED INSTRUMENTATIONS INC

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Technical Manager (Medical Equipment)

Miami, FL · On-site

$65K - $85K/yr

... troubleshooting, repair, and preventive maintenance. Specifically: - Support Dealer Network and ... technical troubleshooting/repair skills for medical equipment. - Strong customer services skills ...

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Technical Troubleshooting information

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$27K

$43.5K

$66K

How much do technical troubleshooting jobs pay per year?

As of Jul 22, 2026, the average yearly pay for technical troubleshooting in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced in technical troubleshooting roles and how can I prepare for them?

Technical troubleshooting professionals often encounter challenges such as diagnosing complex, multi-layered issues, handling high-pressure situations with urgent deadlines, and communicating technical solutions to non-technical users. To prepare, it's helpful to develop strong analytical skills, familiarize yourself with a wide range of systems and software, and practice clear, patient customer communication. Staying current with the latest technologies and documenting your troubleshooting steps can also streamline problem-solving and contribute to team knowledge sharing.

What is technical troubleshooting?

Technical troubleshooting is the process of identifying, diagnosing, and resolving problems or issues with technology systems, devices, or software. It involves systematic steps to find the root cause of a malfunction and implement solutions to restore normal operation. Troubleshooting can apply to computers, networks, applications, hardware, and other technical equipment. Professionals in this field use analytical skills, technical knowledge, and tools to efficiently address and fix issues. Effective troubleshooting helps minimize downtime and ensures that technology continues to function smoothly.

How to make 2000 a week working from home?

A technical troubleshooting professional can earn $2,000 or more weekly by providing remote support, resolving technical issues, and offering specialized services such as network setup or software troubleshooting. Building a strong skill set, obtaining relevant certifications, and establishing a reliable client base or working with reputable companies can help achieve this income level.

What is the difference between Technical Troubleshooting vs Technical Support Specialist?

AspectTechnical TroubleshootingTechnical Support Specialist
Primary FocusDiagnosing and resolving technical issuesAssisting users with technical questions and providing solutions
Skills & CertificationsProblem-solving, technical knowledge, certifications like CompTIA A+Customer service, communication skills, basic technical knowledge
Work EnvironmentIT departments, repair centers, on-site or remoteCall centers, help desks, remote support
Common TasksIdentifying root causes, fixing hardware/software issuesGuiding users, troubleshooting user-reported problems

While both roles involve technical knowledge, Technical Troubleshooting focuses on diagnosing and fixing complex technical problems, often requiring deeper technical skills. Technical Support Specialists primarily assist users with technical questions and basic issues, emphasizing customer service. Understanding these differences helps clarify career paths and employer expectations in the tech industry.

What hot tech job pays $775,000?

High-level roles in technology, such as senior software engineers, data scientists, or cybersecurity executives, can reach salaries of $775,000 or more, especially with extensive experience, specialized skills, and leadership responsibilities. These positions often require advanced certifications, strong technical expertise, and may involve working in competitive or high-demand environments.

What are the key skills and qualifications needed to thrive in Technical Troubleshooting, and why are they important?

To excel in Technical Troubleshooting, you need strong analytical skills, a solid understanding of computer systems or relevant technology, and often a background in IT or related certifications. Familiarity with diagnostic software, ticketing systems, and industry-standard tools like remote desktop applications is typically required. Excellent communication, patience, and problem-solving ability help professionals efficiently resolve issues while keeping users informed. These competencies are crucial for minimizing downtime, improving user satisfaction, and maintaining reliable system performance.

Which 3 jobs will survive AI?

Technical troubleshooting roles such as network administrators, cybersecurity specialists, and hardware support technicians are likely to persist because they require complex problem-solving, hands-on skills, and understanding of physical systems that AI cannot fully replicate. These jobs often involve real-time decision-making and adapting to unique situations, making them less susceptible to automation. Continuous learning and certifications in relevant tools can help professionals stay relevant in these fields.

What does a troubleshooting technician do?

A troubleshooting technician diagnoses and resolves technical issues with hardware, software, or network systems. They use diagnostic tools, follow technical procedures, and may document problems and solutions to ensure system functionality and minimize downtime.
More about Technical Troubleshooting jobs
What cities are hiring for Technical Troubleshooting jobs? Cities with the most Technical Troubleshooting job openings:
What job categories do people searching Technical Troubleshooting jobs look for? The top searched job categories for Technical Troubleshooting jobs are:
Technical Troubleshooting jobs near you
Infographic showing various Technical Troubleshooting job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 6% Part Time, 3% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.
Manager, Technical Solutions

Manager, Technical Solutions

Reddit

San Francisco, CA • On-site

$180K - $252K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Reddit is a community of communities. It's built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet's largest sources of information. For more information, visit www.redditinc.com.
Reddit is looking for a dynamic leader to scale our Technical Solutions team. Sitting at the intersection of Sales, Product, and Engineering, the team owns the technical foundation behind campaign delivery, ad signals, issue resolution, and product feedback loops. Their work ensures Reddit's ads products function reliably in-market while supporting GTM readiness and advertiser success.
As Manager, Technical Solutions, you'll lead a high-impact team of Technical Solutions Managers responsible for validating system reliability, resolving complex technical blockers, and optimizing ad tech configurations. You will guide technical execution for Reddit's largest advertiser initiatives, manage feedback loops into Product and Engineering, and drive operational readiness. This role is central to improving how we launch, validate, and scale ads products while ensuring performance and advertiser success.
Please note that this role is required to work in person from our SF office 1-2 days per week.
What you'll do:
  • Supervise and mentor a group of technical solutions managers, providing strategic direction, coaching, and fostering professional growth
  • Oversee ads signals enablement, ensuring advertisers successfully integrate key measurement products (pixels and conversions API) and maintain high-quality signals
  • Drive strategic, broad-reaching technical initiatives leveraging cross-functional team participation
  • Work closely with Sales, Product, and Engineering leads to remove technical obstacles and product constraints that impede revenue growth
  • Lead the team in executing advanced diagnostic procedures to troubleshoot and resolve client technical challenges, ensuring adherence to service level targets
  • Facilitate communication between XFN leads, relaying advertiser insights, recurring technical gaps, and operational feedback to shape product development, tooling, and GTM strategies
  • Identify and implement processes and tooling changes to increase team bandwidth, optimize workflows, and scale support models
  • Regularly share strategic themes and metrics with leadership team

Required Qualifications:
  • 8+ years experience in a technical support role or similar
  • 3+ years in a people management role leading technical ICs
  • Strong foundational understanding of ad tech ecosystems and signal technologies, including direct experience with pixel implementation and conversions API setups
  • Experience leveraging AI tools, machine learning workflows, or AI-driven solutions to optimize technical troubleshooting, scale team operations, or analyze complex data sets
  • Adept at technical troubleshooting, data analysis, and using debugging/diagnostic tools to solve complex systems and data discrepancies
  • Experience with a data management platform (ex. Hex, Tableau, Looker, Sense)
  • Strong cross-functional collaboration skills, with a proven track record of influencing product, engineering, and sales teams
  • Excellent verbal and written communication skills
  • BA / BS degree

Benefits:
  • Comprehensive Healthcare Benefits and Income Replacement Programs
  • 401k with Employer Match
  • Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
  • Family Planning Support
  • Gender-Affirming Care
  • Mental Health & Coaching Benefits
  • Flexible Vacation & Paid Volunteer Time Off
  • Generous Paid Parental Leave

Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$180,200-$252,300 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

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