Technical Training Manager Jobs in Macon, GA (NOW HIRING)

At Link Snacks, we show up hungry, roll up our sleeves, plaid or otherwise, and dive straight into the hard work. We don't hide from challenges; we hunt them down. We push harder, move faster, and take the kinds of big swings that built this business in the North Woods of Wisconsin four decades ago.

We're everyday people who deliver extraordinary results. Innovation, creativity, and urgency aren't buzzwords, they're expectations. And just like the real protein snacks we make across our global house of brands-Jack Link's, Lorissa's Kitchen, Golden Island, BiFi, and Peperami and KOOEE! to name a few-there's nothing artificial about us. What you see is exactly what you get: humble, gritty, passionate people who show up every day ready to not just be a participate in the meat snack industry that the Link Family created, but to move faster, innovate harder and keep raising the bar so high, the rest of the world needs a ladder just to see it.

Dominating this space across the world takes a team. A team that runs together, succeeds together, and celebrates together. A team that's full of relentless energy and spirit that can only be fueled by one thing: a fist full of our delicious meat snacks.

Real Meat Protein. Real People. Real Results. THAT is Link Snacks.

The Technical Training Coordinator is responsible for supporting the company training and development programs through technical documentation, training systems administration, and departmental support activities. This role serves as the primary owner of training-related documentation and training records, ensuring employees have access to accurate, standardized, and compliant training materials. The position supports Operational Excellence (OPEX), food safety, quality, regulatory compliance, and workforce development initiatives across the facility.

DUTIES AND RESPONSIBILITIES (Essential Job Functions)

Technical Writing & Document Control

• Serve as the facility primary resource for technical writing and document management.
• Develop, revise, and maintain SOPs, Work Instructions, Job Aids, One-Point Lessons, forms, and controlled training documents.
• Collaborate with subject matter experts to document processes, support continuous improvement activities, and promote standardized work practices.

Training Administration & System Management

• Administer and maintain training systems, employee training records, training matrices, skills matrices, certifications, and qualification data within Alchemy and other learning management systems.
• Monitor training compliance, generate reports and metrics, and maintain audit-ready records.

Administrative Support

• Provide administrative support by coordinating training communications, maintaining department records, preparing reports, tracking metrics, and supporting department projects and initiatives.

REQUIRED EDUCATION AND EXPERIENCE

Preferred Education:

• Associate degree preferred or equivalent experience.

Required Experience:

• Minimum two years of experience in technical writing, document control, training administration, manufacturing, or related fields.
• Food manufacturing experience preferred.
• Proficiency in Microsoft Office applications, including advanced Excel skills and SharePoint, is required.
• Experience with Alchemy and Learning Management Systems (LMS) is preferred.

The salary range for this role is $29-$36 (Hourly).  Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, and candidate skill set and experience. Base pay is just one component of Jack Link's Total Rewards package for Team Members. Other rewards may include annual incentive and program-specific awards. Jack Link's provides a variety of benefits to eligible Team Members, including medical, dental and vision benefits, life and disability insurance, 401k participation, paid holidays, and paid time off.

PHYSICAL DEMANDS  

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the Team Member will be required to wear the appropriate Personal Protective Equipment (i.e. beard/hairnet, ear plugs, frock, boots, etc.), stand for extended periods of time, and use hands/arms to push, pull, reach and occasionally lift above head.  The Team Member must occasionally lift, push, pull up to 25 pounds and 50 pounds infrequently. Team Members are requested to visually inspect equipment and/or product. 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. The work environment is a plant setting with wet/slippery floors, varying degrees of temperatures with an average temperature of 40 degrees in the production area.  Team Members will be exposed to raw and/or cooked meat products and moving equipment and will be required to follow all Food Safety Quality requirements.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:
Jack Link's provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic that is protected by federal, state or local law.

E-VERIFY:
Jack Link's is a participant in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.  For information about the E-Verify program, please visit:  http://www.uscis.gov/e-verify/employees

All your information will be kept confidential according to EEO guidelines.