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Technical Support Test Engineer Jobs (NOW HIRING)

Lam Research Corporation

Test Engineer 3

Tualatin, OR · On-site

The impact you'll make As a Test Engineer at Lam, you'll design and implement efficient testing ... A key responsibility of this role is providing direct on-site troubleshooting and technical support ...

nou Systems, Inc.

Test Engineer

Colorado Springs, CO · On-site

$100K - $165K/yr

... multiple System Test Engineers, who will join our Ground Based Radar (GBR) Maintenance and ... You will be part of a team providing key technical support for Maintenance and Sustainment services ...

SAIC

Test and Evaluation Engineer

Crane, IN · On-site

Engineering and Sciences Subcategory: Test Engineer Schedule: Full-Time Shift: Day Job Travel: Yes ... Support test readiness reviews, technical reviews, and test documentation development required for ...

Sigmatech, Inc.

Test Engineer

Colorado Springs, CO · On-site

$115K - $145K/yr

The successful candidate will play a crucial role in supporting the Test Director in all phases of ... Communicate complex technical topics related to space domain awareness, missile defense, and sensor ...

Sigmatech, Inc.

Test Engineer

Colorado Springs, CO

$115K - $145K/yr

The successful candidate will play a crucial role in supporting the Test Director in all phases of ... Communicate complex technical topics related to space domain awareness, missile defense, and sensor ...

SynQor

Electrical Test Engineer

Salem, NH · On-site

$65K - $75K/yr

... support product testing from design prototype through release. * Communicate test functionality and data analysis interpretations to technical and non-technical audiences. Education & Experience:

Judit Inc

Test Engineer

Lexington, MA · Hybrid

Experience in supporting test programs, timelines, and deliverables, and experience working with ... or remote technical team members, preparing and sharing technical results with others, and ...

Lam Research Salzburg GmbH

Test Engineer 3

Tualatin, OR · On-site

A key responsibility of this role is providing direct on-site troubleshooting and technical support ... Test Engineer, Testing, Logistics, Manufacturing Engineer, Supply Chain, Engineering, Technology ...

Saic

Test Engineer (T&E)

San Diego, CA · On-site

$120K - $160K/yr

Support test direction activities by coordinating with technical teams, operational stakeholders ... Coordinate with cross-functional teams of engineers, developers, operators, and program personnel ...

Vast

Propulsion Test Engineer

Mojave, CA

$86K - $120K/yr

Vast is looking for an Propulsion Test Engineer , reporting to the Senior Manager, Engineering (E-2), to support the development of the systems that will be required for the design and build of ...

Corvid Technologies LLC

Test Engineer

Bloomfield, IN · On-site

The group supports test activities that include flight tests, ground tests, and significant M&S ... Our team works on difficult, cutting-edge technical challenges using state-of-the-art technologies ...

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Technical Support Test Engineer information

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How much do technical support test engineer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for technical support test engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a technical support test engineer?

A Technical Support Test Engineer is a professional who combines technical troubleshooting skills with software or hardware testing expertise. They are responsible for assisting customers or internal teams in resolving technical issues, often by replicating reported problems and validating fixes. Their role bridges the gap between technical support and quality assurance, ensuring that products meet performance and reliability standards. This job often involves documenting issues, working closely with development teams, and sometimes helping to automate tests or develop testing tools.

What are the key skills and qualifications needed to thrive as a technical support test engineer?

To thrive as a Technical Support Test Engineer, you need strong analytical skills, troubleshooting abilities, and knowledge of software and hardware systems, often supported by a degree in computer science, engineering, or a related field. Familiarity with bug tracking systems, automated testing tools, and diagnostic utilities is typically required, along with relevant certifications like CompTIA A+ or ISTQB. Excellent communication, patience, and problem-solving skills help you effectively assist users and collaborate with development teams. These skills are crucial for quickly resolving technical issues, ensuring product quality, and maintaining high customer satisfaction.

How does a technical support test engineer typically collaborate with product development and customer service teams?

Technical Support Test Engineers frequently serve as a bridge between product development and customer service teams. They troubleshoot product issues reported by customers, replicate problems in test environments, and provide detailed diagnostic data to developers for resolution. Regular communication and documentation are essential, as they must clearly articulate technical findings and suggest improvements. Collaboration ensures that customer feedback directly informs product enhancements and that support teams are equipped with accurate technical information.

What is the difference between Technical Support Test Engineer vs Technical Support Specialist?

AspectTechnical Support Test EngineerTechnical Support Specialist
Required CredentialsBachelor's in Computer Science or related, certifications like ISTQBAssociate's or Bachelor's, certifications vary
Work EnvironmentTesting labs, development teams, quality assuranceCustomer support centers, help desks
Employer & Industry UsageTech companies, software firms, hardware manufacturersIT service providers, software companies, hardware vendors
Common Search & Comparison IntentUnderstanding testing roles, QA responsibilitiesCustomer support, troubleshooting skills

The Technical Support Test Engineer focuses on testing and quality assurance of products, working closely with development teams. In contrast, the Technical Support Specialist primarily assists customers with troubleshooting and resolving technical issues. Both roles require technical knowledge, but their core responsibilities and work environments differ significantly.

Are technical support test engineers in demand?

Technical support test engineers are in demand due to the growing need for quality assurance in software and hardware products. Employers seek professionals with skills in testing tools, scripting, and troubleshooting to ensure product reliability, especially in technology-driven industries.

How much does a technical support test engineer get paid?

A technical support test engineer's salary typically ranges from $60,000 to $90,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced engineers with specialized skills or certifications can earn higher salaries.

What cities are hiring for Technical Support Test Engineer jobs?

Cities with the most Technical Support Test Engineer job openings:

What states have the most Technical Support Test Engineer jobs?

States with the most job openings for Technical Support Test Engineer jobs include:

What are popular job titles related to Technical Support Test Engineer jobs?

For Technical Support Test Engineer jobs, the most frequently searched job titles are:

Technical Support Engineer

Greensboro, NC • On-site

ALTEN Technology USA
Engineering Professional Services • 10K+ employees
Learn more about ALTEN Technology USAexternal

Full-time

Re-posted 12 days ago

Job description

Summary

We are seeking an experienced and technically advanced Technical Support Engineer to deliver expert-level support for complex product issues, primarily within the heavy-duty truck domain. The ideal candidate brings a strong background in electrical systems, diagnostics, and hands-on experience working with trucks. This individual is a problem-solver who thrives in high-impact situations, can analyze data to identify root causes, and is comfortable working directly with dealers, customers, and internal teams. Leadership capability, the ability to manage complex technical issues, and a willingness to travel are essential for success in this role.

Responsibilities
  • Provide advanced technical support and problem resolution for complex issues reported from the field
  • Diagnose and troubleshoot vehicle systems using data acquisition and analysis tools
  • Conduct root cause analysis for product quality concerns and implement containment actions
  • Monitor and validate the effectiveness of corrective solutions
  • Support dealers and customers through direct engagement, including onsite visits as needed
  • Deliver technical guidance and training to customer support personnel and stakeholders
  • Manage large-scale technical cases or end-to-end processes with minimal supervision
  • Utilize ticketing systems to track, prioritize, and resolve technical issues
  • Collaborate with engineering, quality, and service teams to drive issue resolution
  • Coach, mentor, and delegate work to less experienced team members
Qualifications
  • Bachelor's degree in Engineering (Electrical, Mechanical, or related field) or equivalent experience
  • 8+ years of relevant experience in technical support, engineering, or a related field
  • Hands-on experience working with trucks strongly preferred
  • Strong expertise in electrical systems, including wiring and harness troubleshooting
  • Experience with diagnostic tools, data acquisition, and technical data analysis
  • In-depth knowledge of powertrain, chassis, and electrical/electronic systems
  • Experience in a test engineering or product support environment
  • Familiarity with workshop service practices and repair procedures
  • Ability to manage complex technical issues independently
  • Strong communication, problem-solving, and leadership skills
  • Willingness to travel as required

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