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Technical Support Test Engineer Jobs in Massachusetts

Judit Inc

Test Engineer

Lexington, MA · Hybrid

Experience in supporting test programs, timelines, and deliverables, and experience working with ... or remote technical team members, preparing and sharing technical results with others, and ...

Waters Corporation

Senior Test Engineer

Milford, MA · On-site

This position supports the introduction of new products from design into manufacturing and supports LC product test solutions globally. Test Engineering works closely with the Instrument Development ...

Waters Corporation

Senior Test Engineer

Milford, MA · On-site

This position supports the introduction of new products from design into manufacturing and supports LC product test solutions globally. Test Engineering works closely with the Instrument Development ...

Waters Corporation

Senior Test Engineer

Milford, MA

This position supports the introduction of new products from design into manufacturing and supports LC product test solutions globally. Test Engineering works closely with the Instrument Development ...

Busek

Test Engineer

Natick, MA · On-site

$90K - $120K/yr

Support test planning, execution, and documentation for engineering and production programs ... Analyze test data and provide clear technical summaries and recommendations * Drive continuous ...

Busek Co Inc

Test Engineer

Natick, MA · On-site

Support test planning, execution, and documentation for engineering and production programs ... Analyze test data and provide clear technical summaries and recommendations * Drive continuous ...

Abacus Technology Corporation

Test Engineer

Bedford, MA · On-site

$127K - $140K/yr

Overview Abacus Technology is seeking a Test Engineer to provide Test and Evaluation (T&E) support for the Technical Advisory and Assistance Services (TAAS) program at Hanscom AFB. This is a ...

MKS Instruments, Inc.

Test Engineer

Wilmington, MA · On-site

$71K - $118K/yr

Provide hands-on technical assistance to Product Support engineers and test stand technicians to identify root causes of product or test system anomalies. * Perform verification and validation of ...

MKS Instruments, Inc.

Test Engineer

Wilmington, MA · On-site

$71K - $118K/yr

Provide hands-on technical assistance to Product Support engineers and test stand technicians to identify root causes of product or test system anomalies. * Perform verification and validation of ...

Analogdevices

Associate Test Engineer

Wilmington, MA · On-site

About the Role As a Test Engineer at Analog Devices (ADI), you will support the development ... Troubleshoot technical issues across systems, equipment, and products using analytical problem ...

Textron

Test Engineer II/III

Wilmington, MA · On-site

As a Test Engineer, you will perform planning, coordination, and execution of component, subsystem ... support our nation's war fighters. Whether your desired career path is technical or leadership ...

Textron

Test Engineer II/III

Wilmington, MA · On-site

As a Test Engineer, you will perform planning, coordination, and execution of component, subsystem ... support our nation's war fighters. Whether your desired career path is technical or leadership ...

Textron

Test Engineer II/III

Wilmington, MA

As a Test Engineer, you will perform planning, coordination, and execution of component, subsystem ... support our nation's war fighters. Whether your desired career path is technical or leadership ...

GE Aerospace

Test Engineer

Lynn, MA · On-site

$98K - $124K/yr

Summary A Test Engineer is responsible for providing technical and operational leadership for engine test activities supporting development and production programs. This role leads the planning ...

Y99000 General Electric Company

Test Engineer

Lynn, MA · On-site

$98K - $124K/yr

Summary A Test Engineer is responsible for providing technical and operational leadership for engine test activities supporting development and production programs. This role leads the planning ...

General Electric Company

Test Engineer

Lynn, MA · On-site

$98K - $124K/yr

Summary A Test Engineer is responsible for providing technical and operational leadership for engine test activities supporting development and production programs. This role leads the planning ...

MORSE Corp

Flight Test Engineer

Cambridge, MA · On-site

You will provide technical support for multiple programs by managing logistics, safety, and overall coordination of flight test activities. This role will work with engineers across a variety of ...

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Technical Support Test Engineer information

What is a technical support test engineer?

A Technical Support Test Engineer is a professional who combines technical troubleshooting skills with software or hardware testing expertise. They are responsible for assisting customers or internal teams in resolving technical issues, often by replicating reported problems and validating fixes. Their role bridges the gap between technical support and quality assurance, ensuring that products meet performance and reliability standards. This job often involves documenting issues, working closely with development teams, and sometimes helping to automate tests or develop testing tools.

What are the key skills and qualifications needed to thrive as a technical support test engineer?

To thrive as a Technical Support Test Engineer, you need strong analytical skills, troubleshooting abilities, and knowledge of software and hardware systems, often supported by a degree in computer science, engineering, or a related field. Familiarity with bug tracking systems, automated testing tools, and diagnostic utilities is typically required, along with relevant certifications like CompTIA A+ or ISTQB. Excellent communication, patience, and problem-solving skills help you effectively assist users and collaborate with development teams. These skills are crucial for quickly resolving technical issues, ensuring product quality, and maintaining high customer satisfaction.

How does a technical support test engineer typically collaborate with product development and customer service teams?

Technical Support Test Engineers frequently serve as a bridge between product development and customer service teams. They troubleshoot product issues reported by customers, replicate problems in test environments, and provide detailed diagnostic data to developers for resolution. Regular communication and documentation are essential, as they must clearly articulate technical findings and suggest improvements. Collaboration ensures that customer feedback directly informs product enhancements and that support teams are equipped with accurate technical information.

What is the difference between Technical Support Test Engineer vs Technical Support Specialist?

AspectTechnical Support Test EngineerTechnical Support Specialist
Required CredentialsBachelor's in Computer Science or related, certifications like ISTQBAssociate's or Bachelor's, certifications vary
Work EnvironmentTesting labs, development teams, quality assuranceCustomer support centers, help desks
Employer & Industry UsageTech companies, software firms, hardware manufacturersIT service providers, software companies, hardware vendors
Common Search & Comparison IntentUnderstanding testing roles, QA responsibilitiesCustomer support, troubleshooting skills

The Technical Support Test Engineer focuses on testing and quality assurance of products, working closely with development teams. In contrast, the Technical Support Specialist primarily assists customers with troubleshooting and resolving technical issues. Both roles require technical knowledge, but their core responsibilities and work environments differ significantly.

Are technical support test engineers in demand?

Technical support test engineers are in demand due to the growing need for quality assurance in software and hardware products. Employers seek professionals with skills in testing tools, scripting, and troubleshooting to ensure product reliability, especially in technology-driven industries.

How much does a technical support test engineer get paid?

A technical support test engineer's salary typically ranges from $60,000 to $90,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced engineers with specialized skills or certifications can earn higher salaries.

What cities in Massachusetts are hiring for Technical Support Test Engineer jobs?

Cities in Massachusetts with the most Technical Support Test Engineer job openings:

Test Engineer

Lexington, MA • Hybrid

Judit Inc
See more jobs at Judit Incexternal

Full-time

Re-posted 17 days ago

Job description

This is a senior-level RF/Phased Array Test Engineering position requiring significant expertise in radio-frequency systems, software-defined radio (SDR) technologies, and phased-array antenna systems.

The role demands a highly qualified professional with 7-10 years of specialized experience who can lead complex test programs, develop comprehensive test strategies, and collaborate across multidisciplinary engineering teams.

This position is ideal for an experienced test engineer who combines deep technical knowledge of RF systems with strong analytical capabilities and proven program management skills. Signal processing capability is a plus.
Required Skills:
•Bachelor's degree, Master's degree, or PhD in Electrical Engineering, Computer Science, Computer Engineering, Mathematics, Physics, or related scientific/engineering field.
•Experience in supporting test programs, timelines, and deliverables, and experience working with multi-disciplinary engineering teams
•Minimum 7-10 years of relevant experience in RF/Phased Array/SDR test engineering
•Working knowledge of RF systems, propagation, modulation, frequency planning, link budget analysis, and digital signal processing
•Systematic troubleshooting of complex RF and digital system issues
•Experience in phased arrays, including beamforming, beam steering, and array calibration
•Ability to create comprehensive test strategies, test automation frameworks, procedures, documentation, scripting (Python, C++, etc.)
•Proficiency with spectrum analyzers, vector network analyzers, signal generators, and oscilloscopes
•Testing for EVM, ACPR, phase noise, spurious emissions, and other key parameters
•Experience with far-field and near-field antenna pattern measurements
•Proficiency in analyzing large test datasets and extracting meaningful insights using MATLAB or similar tools
•Strong verbal and written communication skills including collaborating with other on-site and/or remote technical team members, preparing and sharing technical results with others, and documenting work to aid other team members and activities
•Ability to work effectively with RF engineers, software developers, systems engineers, and program managers
Desired skills
•Familiarity with FCC, NTIA, ITU, or military standards (MIL-STD) as applicable
•Understanding of phase-coherent multi-channel systems and precision timing requirements
•Experience integrating SDR hardware with phased array antennas and RF front-ends
•FPGA knowledge of hardware acceleration for signal processing tasks
•Familiarity with real-time operating systems and embedded software development
Location:
Position requires on site laboratory activities each week - including classified discussions, hardware development, test, debug. Candidate should expect to be onsite 4 days/week with one day remote initially.
Clearance:
Interim clearance is sufficient for the start of this assignment, however ACTIVE SECRET is HIGHLY preferred.