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Technical Support Test Engineer Jobs in Ontario (NOW HIRING)

Test Engineer

Kanata, ON · On-site

CA$75K - CA$95K/yr

NET and Python, and provide technical support across production and engineering test environments. Working closely with Engineering and Manufacturing teams, you'll troubleshoot electronic systems ...

As a Senior Test Engineer, you will lead the design, development, and implementation of automated ... Provide advanced troubleshooting and technical support for complex manufacturing test systems. The ...

New

Senior Test Engineer

Cambridge, ON · Hybrid

CA$85K - CA$110K/yr

As a Senior Test Engineer, you will lead the design, development, and implementation of automated ... Provide advanced troubleshooting and technical support for complex manufacturing test systems. The ...

Provide 2nd line technical support and initial user training to users of the test solutions * Use ... Engineering background in test solutions for telecommunication or datacom products * Minimum 3 ...

Fortinet is looking for Technical Support Engineer to join our growing team to provide exceptional customer service and technical help for our loyal customers. The ideal candidates are not only ...

Technical Support Engineer

Ottawa, ON · On-site

CA$74K - CA$90K/yr

Fortinet is looking for Technical Support Engineer to join our growing team to provide exceptional customer service and technical help for our loyal customers. The ideal candidates are not only ...

Systems Test Engineer

Ottawa, ON · On-site

CA$50 - CA$60/hr

We're seeking a Systems Test Engineer to join a multidisciplinary team developing and validating ... supporting integration efforts, and ensuring solutions meet technical and operational requirements ...

Your role As a Technical Support Engineer at Dialpad, you will play a critical role in supporting ... Monitor network performance, conduct DID probes and test calls, and proactively identify potential ...

Position Summary The Technical Support Engineer is responsible for providing advanced technical support, product troubleshooting, warranty assistance, dealer training, and field service engineering ...

New

Test Engineer

Vaughan, ON · On-site

CA$65K - CA$70K/yr

Minimum Mechanical Engineering Technologist Diploma or equivalent * Ability to read and interpret ... Support prototype build. * Complete technical writing, test reports, summaries and presentations ...

Your role As a Technical Support Engineer at Dialpad, you will play a critical role in supporting ... Monitor network performance, conduct DID probes and test calls, and proactively identify potential ...

We are seeking an exceptional candidate who exemplifies a strong technical acumen and a data-driven ... Support the R&D team with test tools during the prototype development * Support the contract ...

VIAVI employees are passionate about supporting customer success and we welcome people who bring ... technical field * Proficiency in at least one programming language (e.g., Python, LabVIEW ...

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Technical Support Test Engineer information

What is a technical support test engineer?

A Technical Support Test Engineer is a professional who combines technical troubleshooting skills with software or hardware testing expertise. They are responsible for assisting customers or internal teams in resolving technical issues, often by replicating reported problems and validating fixes. Their role bridges the gap between technical support and quality assurance, ensuring that products meet performance and reliability standards. This job often involves documenting issues, working closely with development teams, and sometimes helping to automate tests or develop testing tools.

What are the key skills and qualifications needed to thrive as a technical support test engineer?

To thrive as a Technical Support Test Engineer, you need strong analytical skills, troubleshooting abilities, and knowledge of software and hardware systems, often supported by a degree in computer science, engineering, or a related field. Familiarity with bug tracking systems, automated testing tools, and diagnostic utilities is typically required, along with relevant certifications like CompTIA A+ or ISTQB. Excellent communication, patience, and problem-solving skills help you effectively assist users and collaborate with development teams. These skills are crucial for quickly resolving technical issues, ensuring product quality, and maintaining high customer satisfaction.

How does a technical support test engineer typically collaborate with product development and customer service teams?

Technical Support Test Engineers frequently serve as a bridge between product development and customer service teams. They troubleshoot product issues reported by customers, replicate problems in test environments, and provide detailed diagnostic data to developers for resolution. Regular communication and documentation are essential, as they must clearly articulate technical findings and suggest improvements. Collaboration ensures that customer feedback directly informs product enhancements and that support teams are equipped with accurate technical information.

What is the difference between Technical Support Test Engineer vs Technical Support Specialist?

AspectTechnical Support Test EngineerTechnical Support Specialist
Required CredentialsBachelor's in Computer Science or related, certifications like ISTQBAssociate's or Bachelor's, certifications vary
Work EnvironmentTesting labs, development teams, quality assuranceCustomer support centers, help desks
Employer & Industry UsageTech companies, software firms, hardware manufacturersIT service providers, software companies, hardware vendors
Common Search & Comparison IntentUnderstanding testing roles, QA responsibilitiesCustomer support, troubleshooting skills

The Technical Support Test Engineer focuses on testing and quality assurance of products, working closely with development teams. In contrast, the Technical Support Specialist primarily assists customers with troubleshooting and resolving technical issues. Both roles require technical knowledge, but their core responsibilities and work environments differ significantly.

Are technical support test engineers in demand?

Technical support test engineers are in demand due to the growing need for quality assurance in software and hardware products. Employers seek professionals with skills in testing tools, scripting, and troubleshooting to ensure product reliability, especially in technology-driven industries.

How much does a technical support test engineer get paid?

A technical support test engineer's salary typically ranges from $60,000 to $90,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced engineers with specialized skills or certifications can earn higher salaries.

What cities in Ontario are hiring for Technical Support Test Engineer jobs?

Cities in Ontario with the most Technical Support Test Engineer job openings:

Test Engineer

Kanata, ON • On-site

ORBCOMM
Software Development • 501 - 1,000 employees

CA$75K - CA$95K/yr

Full-time

Medical, Retirement, PTO

Posted 11 days ago


Job description

Join Us as a Test Engineer!

Are you passionate about building reliable test systems that ensure products perform at their best? At ORBCOMM, we're looking for a hands-on Test Engineer to design, develop, and support automated test solutions used throughout product development, validation, and manufacturing.


If you enjoy combining electrical engineering, software development, and hands-on hardware troubleshooting to solve complex problems, we'd love to hear from you.


Why You'll Love Working Here

As a Test Engineer, you'll play an important role in ensuring ORBCOMM products can be tested efficiently, accurately, and reliably throughout the product lifecycle.


You'll design and build manufacturing test stations and fixtures, develop automated test software using VB.NET and Python, and provide technical support across production and engineering test environments. Working closely with Engineering and Manufacturing teams, you'll troubleshoot electronic systems, investigate test failures, and help improve product quality, manufacturing throughput, and test system reliability.


This role is based out of our Ottawa, Ontario office and is full-time onsite, providing the opportunity for hands-on collaboration with our Engineering and Manufacturing teams.


What You'll Do

Test System Design & Development

  • Design, develop, and deploy automated manufacturing test stations and fixtures.
  • Develop and maintain automated test software applications using VB.NET and Python. 
  • Integrate hardware and software components to create reliable and efficient test solutions. 
  • Support test systems throughout product development, validation, and manufacturing. 

Troubleshooting & Production Support

  • Interpret electrical schematics and troubleshoot hardware and software issues. 
  • Investigate production test failures and identify root causes. 
  • Implement corrective actions to resolve product and manufacturing test issues. 
  • Provide technical support for production and engineering test environments. 

Documentation & Continuous Improvement

  • Create and maintain technical documentation, test procedures, and test specifications. 
  • Identify opportunities to improve test system performance, reliability, and efficiency. 
  • Drive continuous improvement initiatives focused on product quality and manufacturing throughput. 
  • Collaborate with cross-functional teams to resolve technical and manufacturing challenges. 


Who You Are

You're a hands-on engineer who enjoys combining hardware and software to solve technical problems. If you have:

  • Bachelor's degree in Electrical Engineering, Computer Engineering, or a related engineering discipline.
  • 3-5 years of experience designing, developing, or supporting automated test systems and fixtures.
  • Programming experience with VB.NET and Python.
  • Ability to read and interpret electrical schematics. 
  • Strong electronic hardware troubleshooting and debugging skills.
  • Experience investigating test failures and performing root cause analysis. 
  • Ability to develop and maintain technical documentation, procedures, and test specifications. 
  • Leverage AI-enabled tools and automation to support daily tasks and productivity. 
  • Commitment to continuous learning in digital and AI literacy. 

Then we want to meet you!


The Benefits of Working Here 
A career with ORBCOMM offers a unique opportunity to grow your skills and expand your expertise in a collaborative, innovative environment. Beyond being part of an exceptional team, we provide a competitive, locally relevant benefits package designed to support our employees around the world. Benefits vary by location and include health and wellness coverage, paid time off, retirement or savings programs, flexible work arrangements, insurance coverage, lifestyle perks, and access to employee discounts—helping you thrive both professionally and personally.

 
The anticipated starting salary range for candidates expressing interest in this position is $75,000 - $95,000. Actual compensation will depend on factors such as location, technical experience, skills, certifications, etc.


How We Hire

ORBCOMM uses technology-enabled tools, including artificial intelligence (AI), to support parts of the recruitment process. All hiring decisions are made by people, as part of our human-led, tech-enabled culture.


About Us

At ORBCOMM, we’re pioneers in IoT technology that drives innovation and empowers our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations, and increase their bottom line. 


With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors, including transportation, heavy industries, satellite, and maritime. Discover how 


ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change at www.orbcomm.com! 


Ready to Join Us?

We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things! If you’re seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you. 


We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted.  


At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodations for individuals with disabilities upon request throughout all aspects of the selection process.