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Technical Support Test Engineer Jobs in Illinois

Provides technical support to other engineering disciplines and production personnel for release of new test programs and procedures. Assists in the transition from engineering to production test ...

Test Engineer

Highland, IL ยท On-site

$73K - $84K/yr

Test EngineerDescription Responsible for development of new and existing test software, hardware ... technical support for production technicians. Reports to: Quality Engineering Manager Essential ...

Test Engineer

Highland, IL ยท On-site

$73K - $84K/yr

... technical support for production technicians. Reports to: Quality Engineering Manager Essential ... Develop and maintain Acceptance Test Procedures (ATPs) for product testing of all Basler products.

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

The position supports new product introductions, continuous product improvement initiatives, and ... Prepare and deliver technical reports, presentations, and documentation for cross-functional ...

New

Test Engineer

Rockford, IL ยท On-site

$65K - $95K/yr

Description: The Test Engineer will support the design, development, and sustainment of ... Provide technical guidance and mentorship to technicians and junior engineers involved in test ...

Test Engineer

Rockford, IL ยท On-site

$65K - $95K/yr

The Test Engineer will support the design, development, and sustainment of manufacturing test ... Provide technical guidance and mentorship to technicians and junior engineers involved in test ...

Description The Test Engineer will support the design, development, and sustainment of ... Provide technical guidance and mentorship to technicians and junior engineers involved in test ...

Test Engineer

Elk Grove Village, IL ยท On-site

$22 - $28/hr

Ultimately, your contributions will support the delivery of high-quality products that meet both ... Ability to interpret technical drawings, schematics, and product specifications. * Excellent ...

Lead Tosca Test Engineer

Chicago, IL ยท On-site

$105K - $139K/yr

The role involves creating an automation roadmap, supporting various test automation solutions, and ... with DevOps pipeline and with databases including customizing/extending other related ...

Test Engineer

Hillside, IL ยท On-site

$65K - $120K/yr

The Test Engineer will be responsible for designing, implementing, and maintaining testing ... Organized, skilled in project management, technical writing, and thorough in documenting work

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Technical Support Test Engineer information

What is a technical support test engineer?

A Technical Support Test Engineer is a professional who combines technical troubleshooting skills with software or hardware testing expertise. They are responsible for assisting customers or internal teams in resolving technical issues, often by replicating reported problems and validating fixes. Their role bridges the gap between technical support and quality assurance, ensuring that products meet performance and reliability standards. This job often involves documenting issues, working closely with development teams, and sometimes helping to automate tests or develop testing tools.

What are the key skills and qualifications needed to thrive as a technical support test engineer?

To thrive as a Technical Support Test Engineer, you need strong analytical skills, troubleshooting abilities, and knowledge of software and hardware systems, often supported by a degree in computer science, engineering, or a related field. Familiarity with bug tracking systems, automated testing tools, and diagnostic utilities is typically required, along with relevant certifications like CompTIA A+ or ISTQB. Excellent communication, patience, and problem-solving skills help you effectively assist users and collaborate with development teams. These skills are crucial for quickly resolving technical issues, ensuring product quality, and maintaining high customer satisfaction.

How does a technical support test engineer typically collaborate with product development and customer service teams?

Technical Support Test Engineers frequently serve as a bridge between product development and customer service teams. They troubleshoot product issues reported by customers, replicate problems in test environments, and provide detailed diagnostic data to developers for resolution. Regular communication and documentation are essential, as they must clearly articulate technical findings and suggest improvements. Collaboration ensures that customer feedback directly informs product enhancements and that support teams are equipped with accurate technical information.

What is the difference between Technical Support Test Engineer vs Technical Support Specialist?

AspectTechnical Support Test EngineerTechnical Support Specialist
Required CredentialsBachelor's in Computer Science or related, certifications like ISTQBAssociate's or Bachelor's, certifications vary
Work EnvironmentTesting labs, development teams, quality assuranceCustomer support centers, help desks
Employer & Industry UsageTech companies, software firms, hardware manufacturersIT service providers, software companies, hardware vendors
Common Search & Comparison IntentUnderstanding testing roles, QA responsibilitiesCustomer support, troubleshooting skills

The Technical Support Test Engineer focuses on testing and quality assurance of products, working closely with development teams. In contrast, the Technical Support Specialist primarily assists customers with troubleshooting and resolving technical issues. Both roles require technical knowledge, but their core responsibilities and work environments differ significantly.

Are technical support test engineers in demand?

Technical support test engineers are in demand due to the growing need for quality assurance in software and hardware products. Employers seek professionals with skills in testing tools, scripting, and troubleshooting to ensure product reliability, especially in technology-driven industries.

How much does a technical support test engineer get paid?

A technical support test engineer's salary typically ranges from $60,000 to $90,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced engineers with specialized skills or certifications can earn higher salaries.

What cities in Illinois are hiring for Technical Support Test Engineer jobs?

Cities in Illinois with the most Technical Support Test Engineer job openings:

Test Engineer

Farmingdale, IL โ€ข On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Job description

TTM Technologies, Inc. โ€“ Publicly Traded US Company, NASDAQ (TTMI) โ€“ Top-5 Global Printed Circuit Board Manufacturer

About TTM

TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (โ€œRFโ€) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (โ€œPCBโ€s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market.

Additional information can be found at www.ttm.com

The Test Engineers lead the research, development, design, and test of hardware/software components, equipment and systems. Provides analysis related to the design, development and implementation.

Essential Duties & Responsibilities
  • Follow current TE development processes.
  • Expected to be a participant in Process Improvement activities including process generation, checklists and data analysis.
  • Perform tasks according to budget and schedule.
  • Uses computer assisted engineering and design software and equipment to perform engineering tasks.
  • Prepares technical status reports, as required.
  • Occasional travel requiring overnight stays may be required. Airline travel must be acceptable.
  • Designs portions of electronic test equipment, for both in-house use (Factory Acceptance and Engineering development) and customer applications using modern computer technology, data acquisition equipment and control systems. Includes implementation of requirements, detail design and Factory Acceptance Test Procedure (FATP) development from engineering source data.
  • Working with the Program team, may interface with the customer including providing inputs to technical presentations, telecoms, formal reviews, etc.
  • Develops and debugs Test Programs Sets (TPSs) for production hardware including LabView and LabWindows applications based on explicit and derived requirements.
  • May contribute to designs that further advances Statistical Process Control (SPC), Cpk error analysis tools and features.
  • Provides technical support to other engineering disciplines and production personnel for release of new test programs and procedures. Assists in the transition from engineering to production test methods.
  • Participates in integration, verification and validation activities of developed test equipment.
  • Participates in equipment maintenance, and repair of equipment and systems in factory and field installations.
  • Prepares engineering changes, status reports, as required.
  • Uses computer assisted engineering and design software and equipment to perform engineering tasks. Typical tools/languages may include LabView, LabWindows, C++, DOORS, Visual Basic, Microsoft SQL or Microsoft Access.
  • Provides peer review services for Test Engineering personnel.
  • Provide inputs to metrics for reporting to Project Engineering Management as well as Corporate Engineering Management. This may include Technical Performance data, defects, etc.
  • Provides direction to Designers, Drafters and Technicians.
  • Designs electronic test equipment, components and systems (Automatic Test Equipment (ATE), Manual Test Fixtures, etc.) for both in-house use (Factory Acceptance and Engineering development) and customer applications using modern computer technology, data acquisition equipment and control systems. Includes implementation of requirements, detail design and Factory Acceptance Test Procedure (FATP) development from engineering source data.
  • Analyzes and interprets test data.
  • Provides inputs for technical solutions and estimates for requests for proposal.
  • Coordinates operation, equipment maintenance, and repair of equipment and systems in factory and field installations.
  • Provide metrics for reporting to Senior Test Engineering personnel. This may include Technical Performance Metrics, Earned Value, process adherence, etc.
  • Provides inputs for project planning and monitoring using MS Project, MS Excel etc.
  • In addition to Designers, Drafters, Technicians, provides direction to lower-level Engineers.
Skills
  • Bachelorโ€™s degree in engineering from a four-year college
  • Must have 5-10 years of related experience
  • Occasional travel requiring overnight stays may be required
  • Airline travel must be acceptable
  • Must have a background that would permit the U.S. Department of Defense to issue a Secret clearance when necessary for work on a project that requires such a clearance.

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#IEBU

Compensation and Benefits:

TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available on the 1st of the month following date of hire. For some positions, only PTO and holiday benefits are offered.

Compensation ranges for roles at TTM Technologies varies depending on a wide array of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TTM Technologies, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on each individual set of circumstances. A reasonable estimate of the current range is:

$87,088 - $145,146

Additional compensation: An annual or quarterly company bonus may apply based on position assignment. Positions hired for alternative shift may be eligible for a shift premium based on the assigned shift and location.

Export Statement:

Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

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