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Technical Support Test Engineer Jobs in Georgia (NOW HIRING)

Illumia, LLC

Technical Support Engineer

Alpharetta, GA · On-site

As a Technical Support Engineer, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll diagnose complex technical ...

Salesforce, Inc.

Technical Support Engineer

Atlanta, GA · On-site

Bachelor's degree in Computer Science, Engineering, or related technical discipline, or equivalent experience.* 2+ years of experience in technical support, software engineering, or related customer ...

Lancope

Technical Support Engineer

Alpharetta, GA · On-site

The Technical Support Engineer will be responsible for troubleshooting and developing technical solutions related to Lancope's product solutions for our customers, partners, and field engineers. This ...

Kiongroup

Technical Support Engineer

Atlanta, GA · On-site

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

Nidec Corporation

Test Engineer

Atlanta, GA · On-site

We are well-positioned and excited to support the aerospace industry in its ambitious transition to ... Diagnose and fix technical problems related to test setups, equipment, and data acquisition systems.

Kiongroup

Technical Support Engineer

Atlanta, GA

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

Kiongroup

Technical Support Engineer

Atlanta, GA · On-site

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

Kiongroup

Technical Support Engineer

Atlanta, GA

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

Nidec Corporation

Test Engineer

Atlanta, GA · On-site

We are well-positioned and excited to support the aerospace industry in its ambitious transition to ... Diagnose and fix technical problems related to test setups, equipment, and data acquisition systems.

Fortinet

Technical Support Engineer

Atlanta, GA · Hybrid

... technical support or system administration role in a networking/security company or equivalent education * Bachelor's degree in computer science, Software Engineering or related field, or an ...

Fortinet, Inc.

Technical Support Engineer

Atlanta, GA · On-site

... technical support or system administration role in a networking/security company or equivalent education * Bachelor's degree in computer science, Software Engineering or related field, or an ...

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Technical Support Test Engineer information

What is a technical support test engineer?

A Technical Support Test Engineer is a professional who combines technical troubleshooting skills with software or hardware testing expertise. They are responsible for assisting customers or internal teams in resolving technical issues, often by replicating reported problems and validating fixes. Their role bridges the gap between technical support and quality assurance, ensuring that products meet performance and reliability standards. This job often involves documenting issues, working closely with development teams, and sometimes helping to automate tests or develop testing tools.

What are the key skills and qualifications needed to thrive as a technical support test engineer?

To thrive as a Technical Support Test Engineer, you need strong analytical skills, troubleshooting abilities, and knowledge of software and hardware systems, often supported by a degree in computer science, engineering, or a related field. Familiarity with bug tracking systems, automated testing tools, and diagnostic utilities is typically required, along with relevant certifications like CompTIA A+ or ISTQB. Excellent communication, patience, and problem-solving skills help you effectively assist users and collaborate with development teams. These skills are crucial for quickly resolving technical issues, ensuring product quality, and maintaining high customer satisfaction.

How does a technical support test engineer typically collaborate with product development and customer service teams?

Technical Support Test Engineers frequently serve as a bridge between product development and customer service teams. They troubleshoot product issues reported by customers, replicate problems in test environments, and provide detailed diagnostic data to developers for resolution. Regular communication and documentation are essential, as they must clearly articulate technical findings and suggest improvements. Collaboration ensures that customer feedback directly informs product enhancements and that support teams are equipped with accurate technical information.

What is the difference between Technical Support Test Engineer vs Technical Support Specialist?

AspectTechnical Support Test EngineerTechnical Support Specialist
Required CredentialsBachelor's in Computer Science or related, certifications like ISTQBAssociate's or Bachelor's, certifications vary
Work EnvironmentTesting labs, development teams, quality assuranceCustomer support centers, help desks
Employer & Industry UsageTech companies, software firms, hardware manufacturersIT service providers, software companies, hardware vendors
Common Search & Comparison IntentUnderstanding testing roles, QA responsibilitiesCustomer support, troubleshooting skills

The Technical Support Test Engineer focuses on testing and quality assurance of products, working closely with development teams. In contrast, the Technical Support Specialist primarily assists customers with troubleshooting and resolving technical issues. Both roles require technical knowledge, but their core responsibilities and work environments differ significantly.

Are technical support test engineers in demand?

Technical support test engineers are in demand due to the growing need for quality assurance in software and hardware products. Employers seek professionals with skills in testing tools, scripting, and troubleshooting to ensure product reliability, especially in technology-driven industries.

How much does a technical support test engineer get paid?

A technical support test engineer's salary typically ranges from $60,000 to $90,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced engineers with specialized skills or certifications can earn higher salaries.

What cities in Georgia are hiring for Technical Support Test Engineer jobs?

Cities in Georgia with the most Technical Support Test Engineer job openings:

Flight Test Specialist I

Savannah, GA • On-site

Gulfstream Aerospace Corporation
Aviation • 10K+ employees
Learn more about Gulfstream Aerospace Corporationexternal

Full-time

Posted 11 days ago

Gulfstream Aerospace rating

8.8

Company rating: 8.8 out of 10

Based on 185 frontline employees who took The Breakroom Quiz

Job description

Flight Test Specialist I in  GAC Savannah


Unique Skills:

We are seeking a motivated Flight Test Engineer with 5–10 years of relevant experience to support on-aircraft flight test operations and data analysis. The ideal candidate demonstrates strong analytical and problem-solving skills, a passion for aviation, and the ability to perform effectively in a hands-on test environment.

Candidates will be placed into one of our core Flight Test Engineering groups based on background and flight test engineering needs:

  • Aerodynamics & Performance
  • Avionics & Electrical Systems
  • Powerplant & Mechanical Systems

We are looking for applicants with academic or project experience in one or more of the following areas:

  • Aircraft performance, flying and handling qualities, fly-by-wire flight controls, field performance, flutter, loads, or aerodynamics
  • Avionics
  • Electrical systems
  • Powerplant engineering
  • Mechanical systems

Required attributes:

  • Flight Test Experience
  • Experience writing flight test plans and/or flight test reports
  • Experience with MATLAB or Python
  • Experience with data processing and analysis

Highly desired attributes:

  • Experience deriving instrumentation requirements for on-aircraft flight testing
  • Experience with 14 CFR Part 23, or Part 25 regulations
  • Candidate with Pilot experience
  • Experience with Honeywell Epic for Gulfstream Symmetry or PlaneView
  • Experience with IADS or any real-time data monitoring systems


 

Education and Experience Requirements
Bachelor's Degree in technical related curriculum applicable to the respective job position or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 5 years Flight Test engineering experience or 10 yrs broad eng experience in several technical disciplines. Experience credit considered for related adv degrees limited to 2 yrs for Masters, 4 yrs for PhD in fields applicable to this job. Flight Test Engineer Certification may offset one year of experience requirement. Position Purpose: Assists with the planning, coordination, test execution, and liaison to engineering supporting the development and production of Gulfstream products and services.
Job Description
Principle Duties and Responsibilities: Essential Functions:
  1. Perform core roles and responsibilities with some oversight and direction applicable to the complexity of the testing .
  2. Support testing to including stability & control, flying qualities/characteristics, stall demonstration, performance, powerplant, mechanical systems, pneumatic systems, electrical systems, avionics, cooling/ventilation, icing, and cold/hot weather .
  3. Work with engineering and test pilots to define test points that are conducted on test aircraft .
  4. Definition of Instrumentation requirements and communication with instrumentation engineering group to support installation on aircraft to support test requirements .
  5. Definition of the aircraft configuration to support the on aircraft test .
  6. Tracks test points and updates pass/fail/repeat status .
  7. Supports on aircraft ground/flight testing as required.
  8. Provides the judgment on acceptable test data during or post flight .
  9. Processing of data following a test flight to document test results .
  10. Development of flight test reports to show compliance with test requirements .
  11. Detailed test planning including mission plan, creating flight cards, configuration verification, and compiling appropriate restrictions and safety/hazard assessments .
  12. Prepare material and present for Test Readiness Review (TRR) to gain approval from stakeholders that system under test is ready to being ground/flight testing activities .
  13. Perform safety analysis and prepare material as required. for Safety Review Boards (SRB) to support test missions .
  14. Conducts flight test brief with flight ops and engineering .
  15. Provides the on airplane direction of test sequence and execution, relying on FT Analyst for acceptability of collected data with exceptions where this authority is delegated .
  16. Generates and transmits post flight test summary .
  17. Conducts debrief of test mission with test crew and engineering .
Additional Functions:
  1. Maintains a current knowledge of developments in the field of specialty and/or other related aircraft fields in order to recommend innovations to improve quality and effectiveness of company product .
  2. Actively works to improve daily processes and ensure all work meets customer (internal/external) requirements .
  3. Anticipates and resolves complex issues in creative and effective ways, developing standards and guides for diverse engineering activities .
Perform other duties as assigned. Other Requirements:
  1. The level of technical skill and abilities appropriate for this grade will be established by each discipline.
This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: 235575

Category: Engineering

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 09/25/2026 

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

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Copyright © 2025 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company.
 

Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

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About Gulfstream

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Copyright © 2020 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company ( . Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Savannah, GA, US

Year founded

1958

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