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Technical Support Sales Representative Jobs (NOW HIRING)

VEHLO

Technical Support Representative

Tulsa, OK · On-site

$18/hr

Technical Support Specialist Location: Tulsa, Oklahoma About Vehlo: We started Vehlo in 2019 with a ... Enjoys working with clients and sales reps over the phone * Able to assess challenging situations ...

Vehlo

Technical Support Representative

Tulsa, OK · On-site

$18/hr

Technical Support Specialist Location: Tulsa, Oklahoma About Vehlo: We started Vehlo in 2019 with a ... Enjoys working with clients and sales reps over the phone * Able to assess challenging situations ...

Nordson Corporation

The Technical Sales Representative is responsible for driving aftermarket sales and providing technical service support for Nordson Industrial Coating Systems customers within an assigned territory ...

EBSCO

Technical Support Representative

$37K - $52K/yr

... sales, its customers and partners * Demonstrate positive customer support skills validated by ... Technical Support Representative, as well as your further development and career growth at EIS.

EBSCO

Technical Support Representative

$37K - $52K/yr

... sales, its customers and partners * Demonstrate positive customer support skills validated by ... Technical Support Representative, as well as your further development and career growth at EIS.

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Technical Support Sales Representative information

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How much do technical support sales representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for technical support sales representative in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is a technical support sales representative?

A Technical Support Sales Representative is a professional who assists customers with technical issues related to products or services while also identifying and promoting relevant sales opportunities. They combine technical troubleshooting skills with customer service and sales expertise to resolve customer concerns and recommend solutions or upgrades. Their goal is to ensure customer satisfaction, foster loyalty, and help drive revenue by matching customer needs with appropriate products or services.

How does a technical support sales representative balance technical troubleshooting with meeting sales targets?

As a Technical Support Sales Representative, you'll often need to resolve customer technical issues while also identifying opportunities to recommend relevant products or upgrades. Balancing these responsibilities involves active listening, understanding customer needs, and efficiently troubleshooting problems to build trust. Once rapport is established through quality support, you can naturally introduce solutions that align with their requirements, thereby achieving both customer satisfaction and sales goals. Collaboration with product specialists and the sales team is common to ensure technical accuracy and maximize potential sales opportunities.

What are the key skills and qualifications needed to thrive as a technical support sales representative, and why are they important?

To thrive as a Technical Support Sales Representative, you need a solid understanding of technical products or services, strong problem-solving abilities, and experience in customer service or sales. Familiarity with CRM software, troubleshooting tools, and ticketing systems such as Zendesk or Salesforce is often required. Exceptional communication, patience, and persuasive skills help build rapport with customers and effectively address their concerns. These skills ensure you can resolve technical issues while identifying sales opportunities, driving both customer satisfaction and revenue growth.

What is the difference between Technical Support Sales Representative vs Customer Service Representative?

AspectTechnical Support Sales RepresentativeCustomer Service Representative
Required credentialsTechnical knowledge, sales skills, certifications (e.g., CompTIA, product-specific training)Communication skills, basic product knowledge, customer service training
Work environmentTechnical support centers, sales departments, often in office or remoteCall centers, retail, office settings, remote options
Employer & industry usageTech companies, software/hardware providers, telecomsRetail, service industries, tech support
Common search & comparison intentUnderstanding roles involving technical support combined with salesCustomer service roles focusing on support and issue resolution

The main difference is that Technical Support Sales Representatives combine technical expertise with sales skills to promote and support products, whereas Customer Service Representatives primarily focus on assisting customers with issues and inquiries without a sales component.

What cities are hiring for Technical Support Sales Representative jobs?

Cities with the most Technical Support Sales Representative job openings:

What states have the most Technical Support Sales Representative jobs?

States with the most job openings for Technical Support Sales Representative jobs include:

What are popular job titles related to Technical Support Sales Representative jobs?

For Technical Support Sales Representative jobs, the most frequently searched job titles are:

Infographic showing various Technical Support Sales Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $43,945 per year, or $21.1 per hour.

Product Support Sales Representative

Santa Maria, CA • On-site

Coastline Equipment
See more jobs at Coastline Equipmentexternal

$60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Key responsibilities

  • Promote Coastline Equipment's Parts and Service departments to customers and job sites within the assigned territory.

  • Use Connective Support tools to proactively contact customers, communicate repair or optimization opportunities, and conduct monthly aftersales follow-up calls.

  • Monitor, promote, and sell John Deere Protect Preventative Maintenance Contracts and Extended Warranties.

Coastline Equipment rating

8.3

Company rating: 8.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Coastline Equipment is a leading John Deere Construction and Forestry dealer with locations in Southern California, Nevada and Idaho. Coastline provides world-class equipment solutions from John Deere, Wirtgen, Trimble and Topcon. At their 13 locations, Coastline delivers best-in-class equipment, parts, service and technology solutions for customers. Our team of experts is driven to meet the needs of our customers both where they are today and where they are going tomorrow.
The team at Coastline is looking to hire a Product Support Sales Representative at their Santa Maria, CA branch.
Purpose:
The Product Support Sales Representative (PSSR) will utilize connected and integrated technologies to enhance customer satisfaction through proactive support, as well as ongoing maintenance, service, and parts needs. Within a specific geographic area, the PSSR will promote Coastline Equipment's product support business to both improve customer satisfaction and contribute to Coastline Equipment's profitability. The PSSR will manage the product support process to address technical and/or parts issues affecting machine performance and uptime by coordinating with the service and parts departments.
Job Responsibilities:
  • Promotion: Promote Coastline Equipment Parts and Service departments to customers and job sites within the assigned territory.
  • Sales Goals: Achieve Territory Aftermarket Sales Goals set by the Branch Manager and/or Corporate Service Manager.
  • Customer Engagement: Use Connective Support tools to proactively contact customers and communicate repair or optimization opportunities. Conduct monthly aftersales follow-up calls.
  • Field Calls and Lead Generation: Make field-related customer calls to generate product support revenue. Provide actionable leads to the Parts Department for John Deere OEM parts sales.
  • Contract Management: Monitor, promote, and sell John Deere Protect Preventative Maintenance Contracts and Extended Warranty.
  • Technology Utilization and CRM Management: Utilize technology to focus on revenue opportunities in various areas (e.g., undercarriage, inspections, machine rebuilds). Maintain customer call frequency, prospecting, and call reporting in Coastline's CRM system.
  • Training & Knowledge: Stay current on new machine technology and complete required training.
  • Expert Alerts: Collaborate with Machine Monitoring Specialist to monitor and educate customers on Expert Alerts.
  • Optimization and Telematics Monitoring: Complete machine optimizations and provide JDLink™ connectivity training. Monitor and facilitate telematic component functionality.

Required Qualifications:
  • Education: High School Diploma, GED, or equivalent experience.
  • Experience: Previous experience working in aftermarket sales or service advisor role.
  • Computer Skills: Experience with basic computer functions; preference for experience using Deere systems.
  • Communication: Effective writing and speaking skills for both individuals and groups.
  • Industry Experience: Previous dispatch and customer service experience in the equipment rental/construction industry. Knowledge of John Deere equipment and competitors.

Work Environment
  • Driving: Must be able to drive and travel in a vehicle. For the purposes of driving, must be able to pass a pre-employment drug screening.
  • Physical Conditions: Must be able to lift 15 pounds.

What We Offer:
  • Salary: $60,000-$80,000 per year plus commission
  • Health and Wellness Benefits: Comprehensive health, dental, and vision insurance.
  • Retirement Plans: 401(k) plans with company matching contributions.
  • Paid Time Off: Vacation, sick leave, and paid holidays.

Application Process:
  • To apply, please submit your resume and application detailing your relevant experience and why you're interested in this position. We look forward to hearing from you! To learn more and keep up with Coastline Equipment, visit our website, https://www.coastlineequipment.com/.

Deadline: Applications will be reviewed on a rolling basis until the position is filled.
EEOC STATEMENT:
Coastline Equipment provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, or marital status. Coastline Equipment complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer, including disabled and veterans.

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