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Technical Support Sales Representative Jobs in Alberta

Simplot

Work with sales representatives to conduct ground truthing, prescription loading, technical support for customers in territory. SoilConnect Service Support * Conduct/assist with all SoilConnect soil ...

Talley LLC

Outside Sales Representative

Edmonton, AB

Work with internal technical support and logistics teams to ensure customer requirements are met. Qualifications: * Bachelor's degree or equivalent related work experience. * Proven experience as an ...

CARLISLE COMPANIES

Job Summary The Technical Sales Representative is responsible for developing new business in the ... sales support, and marketing to achieve sales objectives. Duties and Responsibilities: * In ...

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Technical Support Sales Representative information

What is a technical support sales representative?

A Technical Support Sales Representative is a professional who assists customers with technical issues related to products or services while also identifying and promoting relevant sales opportunities. They combine technical troubleshooting skills with customer service and sales expertise to resolve customer concerns and recommend solutions or upgrades. Their goal is to ensure customer satisfaction, foster loyalty, and help drive revenue by matching customer needs with appropriate products or services.

How does a technical support sales representative balance technical troubleshooting with meeting sales targets?

As a Technical Support Sales Representative, you'll often need to resolve customer technical issues while also identifying opportunities to recommend relevant products or upgrades. Balancing these responsibilities involves active listening, understanding customer needs, and efficiently troubleshooting problems to build trust. Once rapport is established through quality support, you can naturally introduce solutions that align with their requirements, thereby achieving both customer satisfaction and sales goals. Collaboration with product specialists and the sales team is common to ensure technical accuracy and maximize potential sales opportunities.

What are the key skills and qualifications needed to thrive as a technical support sales representative, and why are they important?

To thrive as a Technical Support Sales Representative, you need a solid understanding of technical products or services, strong problem-solving abilities, and experience in customer service or sales. Familiarity with CRM software, troubleshooting tools, and ticketing systems such as Zendesk or Salesforce is often required. Exceptional communication, patience, and persuasive skills help build rapport with customers and effectively address their concerns. These skills ensure you can resolve technical issues while identifying sales opportunities, driving both customer satisfaction and revenue growth.

What is the difference between Technical Support Sales Representative vs Customer Service Representative?

AspectTechnical Support Sales RepresentativeCustomer Service Representative
Required credentialsTechnical knowledge, sales skills, certifications (e.g., CompTIA, product-specific training)Communication skills, basic product knowledge, customer service training
Work environmentTechnical support centers, sales departments, often in office or remoteCall centers, retail, office settings, remote options
Employer & industry usageTech companies, software/hardware providers, telecomsRetail, service industries, tech support
Common search & comparison intentUnderstanding roles involving technical support combined with salesCustomer service roles focusing on support and issue resolution

The main difference is that Technical Support Sales Representatives combine technical expertise with sales skills to promote and support products, whereas Customer Service Representatives primarily focus on assisting customers with issues and inquiries without a sales component.

What cities in Alberta are hiring for Technical Support Sales Representative jobs?

Cities in Alberta with the most Technical Support Sales Representative job openings:

Infographic showing various Technical Support Sales Representative job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Technical Sales Representative

Grande Prairie, AB • On-site

Master Flo Valve Inc
See more jobs at Master Flo Valve Incexternal

Full-time

Medical, Dental, Vision

Re-posted 22 days ago

Job description

 

Master Flo Valve Inc. is currently seeking a full-time permanent Technical Sales Representative to work in the Peace Country Region of Alberta.

 

The Technical Sales Representative is responsible for delivering technical sales support, business development, and customer relationship management for Master Flo and Stream-Flo products. The role focuses on revenue growth, market expansion, and providing product expertise.

Responsibilities:

  • Develop deep product and market knowledge.
  • Pursue new business opportunities and support sales targets.
  • Conduct customer visits, sales calls, presentations, and followups.
  • Provide technical support and product training.
  • Maintain accurate account information and weekly reports.
  • Represent the company at industry events and trade shows.
  • Collaborate with internal teams to support customer needs.
  • Assist with annual fiscal year budgeting, including revenue planning for assigned accounts and territories.
  • Provide market-based projections and anticipated sales volumes for corporate budgeting.
  • Support corporate policies including HSE, Quality, and HR standards.

Qualifications:

  • Relevant technical education or equivalent experience.
  • Strong knowledge of hydraulics, pneumatics, and control valves.
  • Excellent communication and presentation skills.
  • Strong organizational abilities and attention to detail.
  • Ability to work independently in a resultsoriented environment.
  • Proficiency with Microsoft Office.
  • H2S Alive certification.
  • Valid Alberta Driver’s Licence.

Working Conditions:

  • Extensive travel with overnight stays required.
  • Ability to work under pressure and meet deadlines.
  • Must meet site access requirements including drug and alcohol compliance.

What Master Flo offers YOU:

  • Competitive compensation package, including a RRSP match program, profit sharing program, dental care, vision care, and extended health care
  • Job security: have peace of mind working for a stable company that has been in business for over 45 years!
  • The chance to work for a global leader while enjoying the benefits of a privately-owned business
  • The opportunity to play a key role in helping the world's leading energy producers meet their most challenging flow management requirements

At Master Flo Valve we do not use AI in our screening process. Our team personally reviews each application to ensure a fair and individualized assessment.

We thank all applicants for their interest, however only those candidates identified for further consideration will be contacted. #MFV #LI-TB1

Internal Candidates - please apply by logging in to UltiPro.

External Candidates - please apply with the Apply Now button.

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