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Technical Support Sales Representative Jobs in Arizona

Sonsoft Inc

VOIP TECHNICAL SUPPORT

Tempe, AZ · On-site

Support Sales Teams in understanding emerging technologies and the impact to the client's business ... technical programs for organization/operating unit management and clients Assist break/fix.

Trexon

Technical Sales Representative

Chandler, AZ · On-site

Technical Inside Sales Representative FLSA STATUS: Exempt DEPARTMENT: Inside Sales SUPERVSOR ... Ability to diagnose and solve technical problems, and provide support during the sales process.

Trexon

Technical Sales Representative

Chandler, AZ · On-site

Technical Inside Sales Representative FLSA STATUS: Exempt DEPARTMENT: Inside Sales SUPERVSOR ... Ability to diagnose and solve technical problems, and provide support during the sales process.

Trexon

Technical Sales Representative

Chandler, AZ

Technical Inside Sales Representative FLSA STATUS: Exempt DEPARTMENT: Inside Sales SUPERVSOR ... Ability to diagnose and solve technical problems, and provide support during the sales process.

HME

Technical Support Supervisor

Phoenix, AZ · On-site +1

$72K - $86K/yr

Ensures Technical Support Representatives are trained and equipped to perform assigned tasks. -Monitors and evaluates capabilities of support equipment (telephone and computer systems) and makes ...

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Technical Support Sales Representative information

What is a technical support sales representative?

A Technical Support Sales Representative is a professional who assists customers with technical issues related to products or services while also identifying and promoting relevant sales opportunities. They combine technical troubleshooting skills with customer service and sales expertise to resolve customer concerns and recommend solutions or upgrades. Their goal is to ensure customer satisfaction, foster loyalty, and help drive revenue by matching customer needs with appropriate products or services.

How does a technical support sales representative balance technical troubleshooting with meeting sales targets?

As a Technical Support Sales Representative, you'll often need to resolve customer technical issues while also identifying opportunities to recommend relevant products or upgrades. Balancing these responsibilities involves active listening, understanding customer needs, and efficiently troubleshooting problems to build trust. Once rapport is established through quality support, you can naturally introduce solutions that align with their requirements, thereby achieving both customer satisfaction and sales goals. Collaboration with product specialists and the sales team is common to ensure technical accuracy and maximize potential sales opportunities.

What are the key skills and qualifications needed to thrive as a technical support sales representative, and why are they important?

To thrive as a Technical Support Sales Representative, you need a solid understanding of technical products or services, strong problem-solving abilities, and experience in customer service or sales. Familiarity with CRM software, troubleshooting tools, and ticketing systems such as Zendesk or Salesforce is often required. Exceptional communication, patience, and persuasive skills help build rapport with customers and effectively address their concerns. These skills ensure you can resolve technical issues while identifying sales opportunities, driving both customer satisfaction and revenue growth.

What is the difference between Technical Support Sales Representative vs Customer Service Representative?

AspectTechnical Support Sales RepresentativeCustomer Service Representative
Required credentialsTechnical knowledge, sales skills, certifications (e.g., CompTIA, product-specific training)Communication skills, basic product knowledge, customer service training
Work environmentTechnical support centers, sales departments, often in office or remoteCall centers, retail, office settings, remote options
Employer & industry usageTech companies, software/hardware providers, telecomsRetail, service industries, tech support
Common search & comparison intentUnderstanding roles involving technical support combined with salesCustomer service roles focusing on support and issue resolution

The main difference is that Technical Support Sales Representatives combine technical expertise with sales skills to promote and support products, whereas Customer Service Representatives primarily focus on assisting customers with issues and inquiries without a sales component.

What cities in Arizona are hiring for Technical Support Sales Representative jobs?

Cities in Arizona with the most Technical Support Sales Representative job openings:

Infographic showing various Technical Support Sales Representative job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Product Support Sales Representative

Glendale, AZ • On-site

Bejac Corporation
Construction • 201 - 500 employees
Learn more about Bejac Corporationexternal

$75K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Job Type
Full-time
Description
Our Glendale, AZ location is currently seeking a Product Support Sales Representative that will assist in understanding customer's needs and challenges, creating valued customer relationships, and seeking new opportunities to grow sales. This person will support Bejac customers with the primary focus on parts and service sales to all of our business segments.
Essential Duties and Responsibilities:
  • Call on current and potential customer base establishing long-lasting customer relationships and maximizing parts and service sales.
  • Assist in customer equipment management. Resolve customer product issues to ensure that all possible business is being conducted ie. parts, service, sales, etc. Provide support to sales group, assisting sales staff in making customer calls. Assist sales dept. with special projects and technical problems when possible.
  • Resolve customer complaints by taking prompt and appropriate action to maintain excellent customer relations
  • Plan and coordinate activities concerned with assembling, testing, and commissioning of various equipment. Address complaints, resolve issues, and trouble shoot problems. Conduct, plan, and advise on products, operations, and service training to Bejac personnel and customers
  • Monitor work order closing related to your sales activity to ensure invoicing occurs within 5 business days of last work activity on each job; monitor all accounts checking for accuracy, completeness, and ensuring timely processing and closing.
  • Work with service dept. on warranty work orders for proper administration of claims to manufacturer and ensure all warranty and policy decisions are mutually fair to the customer, the manufacturer, and Bejac.
  • Maintain support for technicians, resolving various problems and promoting customer contacts; participate in meetings to promote our brands.
  • Coordinate with the sales and service departments regarding any relevant developments.
  • Complete and turn-in all call reports, daily activity log and status reports of current and future activities for review.
  • Promote aftermarket business that favors both Bejac and our customers. Inform customers of new products, specials, and additional services.
  • Conduct product/operation/service training for customers

We have an excellent benefits package that includes medical, dental, and vision; paid holidays, vacation, sick days; education reimbursement; employer-contributing 401(k) plan, and more!
We are an Equal Opportunity Employer.
Job Type: Full-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Work Location: One location
Notice to Job Applicants:
  • Bejac Corporation requires all eligible applicants to pass a drug and alcohol screening before an offer of employment is extended.
  • Bejac Corporation requires all eligible applicants to pass a background check.
  • A post-offer, pre-employment physical is required for all new hires before beginning work. This will be paid for by Bejac Corporation.
  • Any person hired into a position which requires a uniform must pay a $500.00 deposit. Payroll deductions may be arranged through the Payroll Manager. Deductions may not exceed eight (8) payroll periods. More information regarding uniforms will be discussed during New Hire Orientation.
  • A DMV record and valid Driver's license will be required for all persons driving a Company vehicle, operating equipment, or driving their personal vehicle for Company business.
  • Proof of auto insurance will be required for all persons driving a Company or personal vehicle for Company business.

Requirements
  • AA or BA preferred, some college okay
  • Minimum 2 years previous parts counter or related experience
  • Basic to moderate use of Excel, Word, and Outlook
  • Good basic math skills
  • Ability to read charts/schematics
  • Excellent customer service skills
  • Ability to multi-task as this position will wear several hats
  • Quick-learner, can think on your feet
  • Self-starter and requires little supervision
  • Possess good judgment and common sense
  • Detail oriented
  • Must be able to pass a pre-employment drug screen and physical
  • Possess a clean and valid driver's license, no DUI or DWI past 7 years, H6 required
  • Must be able to lift 50lbs. unassisted

Salary Description
75,000-100,000

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