1

Technical Support Manager Jobs in Stuart, FL (NOW HIRING)

Be Seen First

... manage technical initiatives, and support continuous improvement efforts. The Service Engineer II works independently on assigned projects while collaborating with cross-functional teams to achieve ...

Be Seen First

... manage technical initiatives, and support continuous improvement efforts. The Service Engineer II works independently on assigned projects while collaborating with cross-functional teams to achieve ...

... technical support on topics including but not limited to service, network, MRA amp; HEDIS compliance Utilization, Claims and Credentialing. RESPONSIBILITIES: * Owns and manages ...

MSP Level 3 Technician

Stuart, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate will possess extensive technical ...

Showing results 21-40

Technical Support Manager information

See Stuart, FL salary details

$26K

$75.8K

$130.2K

How much do technical support manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for technical support manager in Stuart, FL is $75,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,400.00 and $91,800.00 per year, depending on experience, location, and employer.

What is a technical support manager?

A technical support manager is in charge of the technical service operations for a company or organization. They oversee IT, engineering, or maintenance staff members to ensure the proper handling of network problems. Job duties include monitoring inventory, designing and implementing better processes or policies for operation, recommending product or service changes, and ensures all projects meet customer needs and budget requirements. Strong computer and communication skills are vital for this career. Qualifications begin with at least a bachelor’s degree in computer science or a related field and at least five years of relevant experience, including at least a couple years supervising. Employers typically prefer candidates to have a master’s degree in business administration.

What does a technical support manager do?

A Technical Support Manager oversees a team of technical support specialists who assist customers or clients with software, hardware, or technical issues. Their responsibilities include managing daily operations, training staff, developing support strategies, and ensuring high-quality customer service. They also analyze support metrics, handle escalated issues, and collaborate with other departments to improve products and services. Ultimately, their goal is to ensure efficient and effective resolution of technical problems while maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical support manager, and why are they important?

To thrive as a Technical Support Manager, you need strong leadership, in-depth technical knowledge of products or services, and experience in troubleshooting and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems (like Zendesk or Jira), ITIL certification, and knowledge of CRM or remote support tools are typically required. Excellent communication, conflict resolution, and team management skills help you motivate teams and manage challenging customer interactions. These skills ensure efficient support operations, high customer satisfaction, and effective resolution of technical issues.

What are some common challenges faced by technical support managers, and how can they address them?

Technical Support Managers often face challenges such as balancing team workload, handling escalated customer issues, and ensuring consistent service quality. Managing high-pressure situations and maintaining team morale during peak periods are also common. To address these, managers can implement clear escalation protocols, provide ongoing training, and foster open communication within the team. Regularly reviewing customer feedback and metrics helps identify areas for improvement, while supporting professional development keeps the team engaged and effective.

What is the difference between Technical Support Manager vs Technical Support Specialist?

AspectTechnical Support ManagerTechnical Support Specialist
Required CredentialsBachelor's degree in IT, Computer Science, or related field; often leadership experienceAssociate's or Bachelor's degree; technical certifications (e.g., CompTIA, Microsoft)
Work EnvironmentSupervisory role overseeing support teams, managing escalationsHands-on technical support, troubleshooting customer issues
Employer & Industry UsageIT departments, tech companies, customer service centersHelp desks, technical support centers, IT service providers

The Technical Support Manager focuses on leading support teams, managing escalations, and strategic planning, while the Technical Support Specialist handles direct technical troubleshooting and customer assistance. Both roles require technical knowledge, but the manager's role emphasizes leadership and coordination.

More about Technical Support Manager jobs

What are popular job titles related to Technical Support Manager jobs in Stuart, FL?

For Technical Support Manager jobs in Stuart, FL, the most frequently searched job titles are:

What cities near Stuart, FL are hiring for Technical Support Manager jobs?

Cities near Stuart, FL with the most Technical Support Manager job openings:

Infographic showing various Technical Support Manager job openings in Stuart, FL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,836 per year, or $36.5 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Florida Atlantic University rating

6.6

Company rating: 6.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

498th of 618 rated colleges and universities


Job description

Apply now to join FAU, where tomorrow begins.


For more information on everything FAU has to offer, please visit www.fau.edu/jobs.


Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account.

Position Summary:

The Jupiter Life Science Initiative of Florida Atlantic University is seeking a Research Facilities Manager in Jupiter, FL.


The Research Facilities Manager oversees the operation, maintenance, troubleshooting, and repair of three life science research buildings on Florida Atlantic University's John D. MacArthur Campus in Jupiter, Florida. Serving as the primary liaison between researchers and university support departments, this position ensures that laboratory spaces, equipment, and building systems remain safe, compliant, fully operational, and capable of supporting the university's research mission.


Summary of Responsibilities:

Facility Operations:

  • Oversees the daily operations of the life science research buildings, ensuring that all laboratory spaces and shared resources are functioning optimally to support research activities.
  • Performs hands-on maintenance and repairs as needed, including addressing minor plumbing, electrical, mechanical, lighting, HVAC/air conditioning, flooding, water intrusion, odor, and general facility issues.
  • Serves as the primary Facilities contact person for researchers and staff by responding to operational concerns such as temperature control issues, equipment or furniture moves, floor cleaning coordination, plumbing problems, lighting repairs, and other building-related needs.
  • Coordinates laboratory and office move-outs, facilitate routine inspections and preventive maintenance, and ensure all spaces and equipment are functioning according to university and regulatory standards.

Equipment Management:

  • Assists and participates in the maintenance, repair, and calibration of shared equipment, including assisting with the maintenance and troubleshooting of major building and laboratory systems such as specialized water systems, autoclaves, temperature control systems, and other critical research infrastructure.
  • Coordinates the surplus and disposal of equipment no longer needed. Works with vendors and service providers to schedule regular maintenance and emergency repairs when necessary. Helps with equipment placement and moving.

Project Coordination and Facilities Development:

  • Assists with planning and overseeing laboratory renovation and construction projects, acting as a liaison between researchers, university design and construction teams, and external contractors/vendors.
  • Ensures that lab and building designs meet the specialized needs of life science research and align with safety and regulatory standards.

Liaison Between Researchers and University Facilities:

  • Acts as the primary point of contact ensuring timely communication, meeting facilitation and coordination of maintenance, repairs, facility upgrades, project timelines, requirements, and budget considerations between life science researchers and the university's facilities maintenance team.

Emergency Response and Operational Continuity:

  • Responds to facility-related emergencies, such as equipment malfunctions or infrastructure issues, and coordinate swift resolution to minimize research disruption. Implements contingency plans and work with university facilities to ensure uninterrupted operations during repairs, maintenance, or renovation projects.

Budget and Procurement:

  • Collaborates with researchers and facilities teams to develop budgets for laboratory maintenance, upgrades, and repairs.
  • Oversees procurement of laboratory equipment and supplies, ensuring cost-effective purchases that meet the quality and operational needs of the research teams.

Technical Support:

  • Provides technical support and guidance to researchers on laboratory equipment and infrastructure, ensuring alignment with university standards and research objectives.
  • Determines and advises on the appropriate placement of equipment, including evaluating power requirements, air exchange and ventilation needs, and other logistical and operational considerations in accordance with university policies and facility requirements.

Compliance and Safety:

  • Ensures compliance with all university, state, and federal safety regulations, including biosafety, IACUC, IRB, and other regulatory bodies.
  • Serves as the key point of contact for biosafety and lab safety concerns, ensuring that all research personnel are trained in proper safety protocols and that the appropriate measures are in place.
  • Collaborates with EH&S to oversee hazardous material handling, storage, and disposal, maintaining safe research environments.
  • Performs other job-related duties as assigned.

FAU Benefits and Perks

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:

  • Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
  • State retirement options including tax-deferred annuities and Roth 403(b) plans.
  • State employees Public Service Loan Forgiveness (PSLF) program.
  • Sick Leave Pool Program.
  • Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President's discretion).
  • Paid Community Engagement Volunteer Service Day
  • Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php

Explore Living in Palm Beach County

The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here: Discover Housing Resources in Palm Beach County | BDB

Minimum Qualifications:

Master's degree from an accredited institution in an appropriate area of specialization and one year of appropriate experience; or a bachelor's degree from an accredited institution in an appropriate area of specialization and three years of appropriate experience required.
Demonstrated ability to manage multiple projects simultaneously, prioritize competing demands, and work effectively with researchers, facilities personnel, contractors, and external service providers required.
Excellent analytical, organizational, project management, and communication skills, with a proven ability to troubleshoot issues and coordinate complex operational activities required.
Knowledge of laboratory safety, biosafety practices, and research compliance requirements, including experience supporting environments governed by IACUC, IRB, and related regulatory standards required.
Familiarity with life science research facilities, laboratory equipment, infrastructure, and specialized research support systems required.
Preferred Qualifications/Skills:
Experience managing research facilities, laboratory operations, or scientific support environments within an academic, government, healthcare, or research institution.
Familiarity with planning, coordinating, and supporting laboratory construction, renovation, and space-utilization projects, including collaboration with design, construction, and facilities teams.
Professional certifications related to biosafety, laboratory safety, facilities management, project management, or other relevant disciplines (e.g., Registered Biosafety Professional [RBP], Certified Biological Safety Professional [CBSP], Laboratory Safety Certification, Certified Facility Manager [CFM]).
Working knowledge of facilities management systems, preventive maintenance programs, work order management processes, and building operations within a research or laboratory environment.

Salary:

$80,000 annually.
Administrative Managerial Professional (AMP)

College or Department:

Jupiter Campus & Jupiter Life Science Initiative

Location:

John D. MacArthur Campus - Jupiter

Work Days and Hours:

Monday - Friday, 8 a.m. - 5 p.m. Availability for emergency response required.

Application Deadline:

2026-08-24

Special Instructions to Applicant:

APPLICATION DOCUMENTS REQUIRED:
Resume
OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.
PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.
REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at accommodate@fau.edu. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.

What Florida Atlantic University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom