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Technical Support Manager Jobs in Stuart, FL (NOW HIRING)

AceK9 / Radiotronics

Be Seen First

Technical Support / Production Tech

Stuart, FL · On-site

$18 - $22/hr

We're seeking an experienced Technical Support Representative to join our team. Our products save Police K9's and the Officer's lives! This position requires a Technical Support Representative ...

ITW Avery Weigh-Tronix

Dillon Product Manager

FL · Remote

$80K - $121K/yr

This role will provide technical support to the sales channel and end users through product demonstrations and virtual support. The Dillon Product Manager will assess and prioritize customer and ...

STS Technical Services

Manufacturing Engineer

Stuart, FL · On-site

$64K - $83K/yr

Monitor industrialization costs and support corrective actions to meet program targets * Ensure accurate management of technical data across enterprise systems Cross-Functional Technical Leadership

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All JobsTechnical Support JobsTechnical Support Manager JobsTechnical Support Manager Jobs in Stuart, FL

Technical Support Manager information

See Stuart, FL salary details

$26K

$75.8K

$130.2K

How much do technical support manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for technical support manager in Stuart, FL is $75,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,400.00 and $91,800.00 per year, depending on experience, location, and employer.

What is the role of a technical support manager?

A technical support manager oversees a team that provides technical assistance to customers or internal users, ensuring issues are resolved efficiently. They coordinate support activities, develop troubleshooting procedures, and may use tools like ticketing systems to track and manage support requests, often requiring strong communication and technical skills.

Is AI replacing tech support?

As a Technical Support Manager, it is important to understand that AI tools are increasingly used to automate routine tasks and improve efficiency in tech support. However, AI currently complements human agents by handling repetitive inquiries, while complex issues still require human expertise and problem-solving skills. The role involves overseeing AI integration and ensuring quality customer service alongside technical knowledge.

What Is a Technical Support Manager?

A technical support manager is in charge of the technical service operations for a company or organization. They oversee IT, engineering, or maintenance staff members to ensure the proper handling of network problems. Job duties include monitoring inventory, designing and implementing better processes or policies for operation, recommending product or service changes, and ensures all projects meet customer needs and budget requirements. Strong computer and communication skills are vital for this career. Qualifications begin with at least a bachelor’s degree in computer science or a related field and at least five years of relevant experience, including at least a couple years supervising. Employers typically prefer candidates to have a master’s degree in business administration.

What is the difference between Technical Support Manager vs Technical Support Specialist?

AspectTechnical Support ManagerTechnical Support Specialist
Required CredentialsBachelor's degree in IT, Computer Science, or related field; often leadership experienceAssociate's or Bachelor's degree; technical certifications (e.g., CompTIA, Microsoft)
Work EnvironmentSupervisory role overseeing support teams, managing escalationsHands-on technical support, troubleshooting customer issues
Employer & Industry UsageIT departments, tech companies, customer service centersHelp desks, technical support centers, IT service providers

The Technical Support Manager focuses on leading support teams, managing escalations, and strategic planning, while the Technical Support Specialist handles direct technical troubleshooting and customer assistance. Both roles require technical knowledge, but the manager's role emphasizes leadership and coordination.

What is the highest salary for technical support?

The highest salaries for technical support managers can exceed $100,000 annually, especially in large corporations or tech hubs, with experienced professionals or those managing large teams earning higher compensation. Salaries vary based on location, industry, certifications, and years of experience.

What are some common challenges faced by Technical Support Managers, and how can they address them?

Technical Support Managers often face challenges such as balancing team workload, handling escalated customer issues, and ensuring consistent service quality. Managing high-pressure situations and maintaining team morale during peak periods are also common. To address these, managers can implement clear escalation protocols, provide ongoing training, and foster open communication within the team. Regularly reviewing customer feedback and metrics helps identify areas for improvement, while supporting professional development keeps the team engaged and effective.

What are the key skills and qualifications needed to thrive as a Technical Support Manager, and why are they important?

To thrive as a Technical Support Manager, you need strong leadership, in-depth technical knowledge of products or services, and experience in troubleshooting and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems (like Zendesk or Jira), ITIL certification, and knowledge of CRM or remote support tools are typically required. Excellent communication, conflict resolution, and team management skills help you motivate teams and manage challenging customer interactions. These skills ensure efficient support operations, high customer satisfaction, and effective resolution of technical issues.

What does a Technical Support Manager do?

A Technical Support Manager oversees a team of technical support specialists who assist customers or clients with software, hardware, or technical issues. Their responsibilities include managing daily operations, training staff, developing support strategies, and ensuring high-quality customer service. They also analyze support metrics, handle escalated issues, and collaborate with other departments to improve products and services. Ultimately, their goal is to ensure efficient and effective resolution of technical problems while maintaining customer satisfaction.

How much do technical support managers make in the US?

Technical Support Managers in the US typically earn between $60,000 and $110,000 annually, with the median salary around $80,000. Salaries vary based on experience, location, company size, and industry, and the role often requires strong technical skills and leadership abilities.
More about Technical Support Manager jobs
What cities near Stuart, FL are hiring for Technical Support Manager jobs? Cities near Stuart, FL with the most Technical Support Manager job openings:
Technical Support Manager jobs near you
Infographic showing various Technical Support Manager job openings in Stuart, FL as of July 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $75,836 per year, or $36.5 per hour.
Technical Support / Production Tech

Technical Support / Production Tech

AceK9 / Radiotronics

Stuart, FL • On-site

$18 - $22/hr

Full-time

Retirement, PTO

Posted 8 days ago

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Job description

We’re seeking an experienced Technical Support Representative to join our team. Our products save Police K9's and the Officer's lives! This position requires a Technical Support Representative / Production Tech for law enforcement vehicles. We have saved thousands of Police K9s in our 35+ years of business.

What we are looking for:

  • Great communication skills - over the phone, face-to-face, and via E-mail.
  • Positive attitude, patience and a desire to help our customers, as well as being a team player.
  • Good Computer Skills (Data Entry)
  • Basic understanding of 12-Volt Electronics.

What we offer:

  • Competitive Pay
  • Work Hours (8am-4:30pm) Monday-Friday.
  • Paid Major Holidays recognized.
  • Vacation Time
  • Sick Days
  • Health Insurance Assistance
  • Air-Conditioned Installation Bay
  • Hands-on training
  • Non-Smoking Environment
  • Simple IRA

Responsibilities (but not limited to):

  • Answer customer inbound calls and text.
  • Assist Installers with technical support.
  • Solder board components and build wiring assemblies.
  • Assemble and test equipment before they leave our facility.
  • Providing our customers with quotes.
  • Troubleshoot existing electronics and remove or replace malfunctioning parts
  • Install new versions of our equipment for customers
  • Programming equipment.

Requirements/Education:

  • High school diploma or equivalent
  • Must have basic knowledge of (Office 365).
  • Certification or Degree in vehicle electronics is preferred
  • Previous experience in a similar role is a plus
  • Excellent communication skills

(Compensation is based on experience)

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: No less than 40 per week

Benefits:

  • Paid time off
  • Retirement plan

Compensation Package:

  • Hourly pay

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: In person

Company Description

Manufacture and Installation of electronic safety products for Police K9 vehicles..