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Technical Support Manager Jobs in Rio Linda, CA (NOW HIRING)

Luxer One Zoho

Technical Account Manager

Mcclellan, CA · On-site

Lead technical onboarding for new locations - configurations, integrations, and go-live support * Train customers and on-site staff on system usage, best practices, and new feature adoption * Manage ...

Luxer One

Technical Account Manager

Mcclellan, CA

$70K - $80K/yr

Lead technical onboarding for new locations -- configurations, integrations, and go-live support * Train customers and on-site staff on system usage, best practices, and new feature adoption * Manage ...

Sutter Health

Media Support Technician

Sacramento, CA

$32.45 - $48.68/hr

This role uses white glove advanced technical knowledge and experience of media production ... Use in depth knowledge in voice and data applications, managing and coordinating projects while ...

Sutter Health

Media Support Technician

Sacramento, CA · On-site

$32.45 - $48.68/hr

This role uses white glove advanced technical knowledge and experience of media production ... Use in depth knowledge in voice and data applications, managing and coordinating projects while ...

Dave & Buster's, Inc.

Games Support Tech

Folsom, CA · On-site

$40K - $50K/yr

Provides timely and accurate service while managing wait times and communicating information as ... Technical and/or electrical skills preferred, but not required. * Must demonstrate ability to ...

Dave & Buster's

Games Support Tech

Folsom, CA · On-site

$40K - $50K/yr

Provides timely and accurate service while managing wait times and communicating information as ... Technical and/or electrical skills preferred, but not required. * Must demonstrate ability to ...

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Showing results 21-40

All JobsTechnical Support JobsTechnical Support Manager JobsTechnical Support Manager Jobs in Rio Linda, CA

Technical Support Manager information

See Rio Linda, CA salary details

$32.7K

$95.2K

$163.5K

How much do technical support manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for technical support manager in Rio Linda, CA is $95,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,100.00 and $115,300.00 per year, depending on experience, location, and employer.

What is a technical support manager?

A technical support manager is in charge of the technical service operations for a company or organization. They oversee IT, engineering, or maintenance staff members to ensure the proper handling of network problems. Job duties include monitoring inventory, designing and implementing better processes or policies for operation, recommending product or service changes, and ensures all projects meet customer needs and budget requirements. Strong computer and communication skills are vital for this career. Qualifications begin with at least a bachelor’s degree in computer science or a related field and at least five years of relevant experience, including at least a couple years supervising. Employers typically prefer candidates to have a master’s degree in business administration.

What is the difference between Technical Support Manager vs Technical Support Specialist?

AspectTechnical Support ManagerTechnical Support Specialist
Required CredentialsBachelor's degree in IT, Computer Science, or related field; often leadership experienceAssociate's or Bachelor's degree; technical certifications (e.g., CompTIA, Microsoft)
Work EnvironmentSupervisory role overseeing support teams, managing escalationsHands-on technical support, troubleshooting customer issues
Employer & Industry UsageIT departments, tech companies, customer service centersHelp desks, technical support centers, IT service providers

The Technical Support Manager focuses on leading support teams, managing escalations, and strategic planning, while the Technical Support Specialist handles direct technical troubleshooting and customer assistance. Both roles require technical knowledge, but the manager's role emphasizes leadership and coordination.

What are some common challenges faced by technical support managers, and how can they address them?

Technical Support Managers often face challenges such as balancing team workload, handling escalated customer issues, and ensuring consistent service quality. Managing high-pressure situations and maintaining team morale during peak periods are also common. To address these, managers can implement clear escalation protocols, provide ongoing training, and foster open communication within the team. Regularly reviewing customer feedback and metrics helps identify areas for improvement, while supporting professional development keeps the team engaged and effective.

What are the key skills and qualifications needed to thrive as a technical support manager, and why are they important?

To thrive as a Technical Support Manager, you need strong leadership, in-depth technical knowledge of products or services, and experience in troubleshooting and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems (like Zendesk or Jira), ITIL certification, and knowledge of CRM or remote support tools are typically required. Excellent communication, conflict resolution, and team management skills help you motivate teams and manage challenging customer interactions. These skills ensure efficient support operations, high customer satisfaction, and effective resolution of technical issues.

What does a technical support manager do?

A Technical Support Manager oversees a team of technical support specialists who assist customers or clients with software, hardware, or technical issues. Their responsibilities include managing daily operations, training staff, developing support strategies, and ensuring high-quality customer service. They also analyze support metrics, handle escalated issues, and collaborate with other departments to improve products and services. Ultimately, their goal is to ensure efficient and effective resolution of technical problems while maintaining customer satisfaction.
More about Technical Support Manager jobs
What cities near Rio Linda, CA are hiring for Technical Support Manager jobs? Cities near Rio Linda, CA with the most Technical Support Manager job openings:
Technical Support Manager jobs near you
Infographic showing various Technical Support Manager job openings in Rio Linda, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $95,233 per year, or $45.8 per hour.

Technical Services Senior Engineer

GAL MANUFACTURING COMPANY LLC

Sacramento, CA • On-site

$140K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Technical Services Senior Engineer
Regular Position, Full Time
Sacramento, CA
If you are a forward-thinker interested in solving complex technical challenges and providing industry-leading customer support, keep reading! We are searching for a results-oriented Technical Services Senior Engineer to join our Elevator Controls team at Vantage Elevation. This role serves as a technical leader, trusted advisor, and subject matter expert supporting customers, field personnel, engineering teams, and manufacturing operations.
About Us
Vantage Elevation, LLC is North America's leading independent manufacturer of elevator components and systems. Vantage is comprised of eight business units including GAL Manufacturing; GAL Canada; Hollister-Whitney; Elevator Controls; Courion; Bore-Max; Thames Valley Controls and Vertical Dimensions. Through its brands, Vantage supplies almost all electro-mechanical devices used in contemporary elevators. Vantage group employs over 1000 staff in multiple locations across the United States, Canada, and United Kingdom.
Requirements
We are searching for a candidate with:
  • Bachelor's degree in Engineering or a related technical field.
  • 5-8 years of experience in controls engineering and an electro-mechanical manufacturing environment.
  • 5-8 years of experience within the elevator industry, including engineering, manufacturing, and/or quality-related roles.
  • Prior supervisory and/or leadership experience in a technical support environment.
  • Comprehensive knowledge of elevator systems, components, operating environments, and applicable industry regulations and standards.
  • Strong customer-facing skills with the ability to provide technical support both remotely and onsite.
  • Excellent verbal, written, presentation, and public-speaking skills.
  • Strong problem-solving, troubleshooting, analytical, and customer service skills.
  • Ability to collaborate effectively with Technical Support, Engineering, Manufacturing, Product Development, and Leadership teams.
  • Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
  • Willingness and ability to travel to customer locations as needed, including on short notice.

Duties and Responsibilities
A typical day may include:
  • Serving as the highest level of technical escalation for customer and field support issues.
  • Responding to and resolving complex customer support concerns while providing hands-on assistance to customers and Technical Support Technicians.
  • Developing, maintaining, and delivering technical training programs for employees and customers.
  • Creating and maintaining training materials, technical documentation, product manuals, and technical bulletins.
  • Acting as the primary technical resource for production floor questions and serving as a liaison between Manufacturing and Research & Development teams.
  • Providing subject matter expertise and technical consultation to Product Development, Production Engineering, Manufacturing Teams, and other Vantage business units.
  • Supporting escalated internal technical issues across the organization.
  • Conducting technical presentations for customers, consultants, and industry organizations.
  • Representing the company at industry conferences, trade shows, and professional events such as NAEC Convention, NAEC Spring Educational Conference, ECNY, and MESA.
  • Traveling to customer sites to provide technical field support and expertise.
  • Participating in special projects and additional technical support initiatives as assigned by management.

Benefits of Working With Us
  • Salary Range: $140,000 - $160,000 for California applicants (actual compensation determined by experience, qualifications, location, and applicable legislation).
  • 12.5 Vacation Days, 9 Paid Holidays and 5 Sick days
  • Medical (Kaiser and BCBS), Dental, Vision and 401K
  • 401(K)/ Company Match/ Non-Elective
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)
  • Plum Benefits.
  • ...and more!

Position Details
  • Full-time, regular position.
  • In-person role.
  • Based in Sacramento, California.
  • Travel to customer sites and industry events is required.

Vantage Elevation, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Like What You Read?
If you're excited by the opportunity to serve as a technical expert, solve challenging engineering problems, support industry-leading products, and help customers succeed, we invite you to apply. Join a world-class organization that values technical excellence, collaboration, continuous learning, and customer-focused innovation.

Apply