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Technical Support Manager Jobs in Nehalem, OR (NOW HIRING)

TCOM, L.P.

Site Director

Tillamook, OR · On-site

$128K - $192K/yr

  • Medical

  • Retirement

  • PTO

Partner with Contracts and Program Management to support development of contract structures and execution plans. * Ensure alignment between customer expectations and the organization's technical and ...

Hampton Lumber

Maintenance Supervisor

Warrenton, OR · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

We also manage timberland and operate a wholesale and import/export division. Our mission is togrow ... Opportunities for paid training to support career advancement and personal development * Safety ...

Hampton Lumber

Maintenance Supervisor

Warrenton, OR

  • Medical

  • Dental

  • Retirement

  • PTO

We also manage timberland and operate a wholesale and import/export division. Our mission is togrow ... Opportunities for paid training to support career advancement and personal development ...

Oshkosh Corporation

Assembler - Hiring Now

Warrenton, OR · On-site

$15 - $18.50/hr

Use and interpret blueprints, product specifications and technical specifications * Understanding ... support departments to create corrective action * Active participation in team daily management and ...

Oshkosh Corporation

Assembler II

Warrenton, OR

$15 - $18.50/hr

Use and interpret blueprints, product specifications and technical specifications * Understanding ... support departments to create corrective action * Active participation in team daily management and ...

Oshkosh Corporation

Assembler II

Warrenton, OR · On-site

$15 - $18.50/hr

Use and interpret blueprints, product specifications and technical specifications * Understanding ... support departments to create corrective action * Active participation in team daily management and ...

Oshkosh Corporation

Assembler II

Warrenton, OR

$15 - $18.50/hr

Use and interpret blueprints, product specifications and technical specifications * Understanding ... support departments to create corrective action * Active participation in team daily management and ...

Oshkosh Corporation

Assembler II

Warrenton, OR

$15 - $18.50/hr

Use and interpret blueprints, product specifications and technical specifications * Understanding ... support departments to create corrective action * Active participation in team daily management and ...

Oshkosh Corporation

Assembler - Manufacturing

Warrenton, OR

$15.50 - $19/hr

Use and interpret blueprints, product specifications and technical specifications * Understanding ... support departments to create corrective action * Active participation in team daily management and ...

Oshkosh Corporation

Assembler II

Warrenton, OR · On-site

$15 - $18.50/hr

Use and interpret blueprints, product specifications and technical specifications * Understanding ... support departments to create corrective action * Active participation in team daily management and ...

Oshkosh Corporation

Assembler - Manufacturing

Warrenton, OR · On-site

$15.50 - $19/hr

Use and interpret blueprints, product specifications and technical specifications * Understanding ... support departments to create corrective action * Active participation in team daily management and ...

Oshkosh Corporation

Assembler - Hiring Now

Warrenton, OR

$15 - $18.50/hr

Use and interpret blueprints, product specifications and technical specifications * Understanding ... support departments to create corrective action * Active participation in team daily management and ...

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All JobsTechnical Support JobsTechnical Support Manager JobsTechnical Support Manager Jobs in Nehalem, OR

Technical Support Manager information

See Nehalem, OR salary details

$29.4K

$85.8K

$147.2K

How much do technical support manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for technical support manager in Nehalem, OR is $85,761.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,900.00 and $103,800.00 per year, depending on experience, location, and employer.

What is a technical support manager?

A technical support manager is in charge of the technical service operations for a company or organization. They oversee IT, engineering, or maintenance staff members to ensure the proper handling of network problems. Job duties include monitoring inventory, designing and implementing better processes or policies for operation, recommending product or service changes, and ensures all projects meet customer needs and budget requirements. Strong computer and communication skills are vital for this career. Qualifications begin with at least a bachelor’s degree in computer science or a related field and at least five years of relevant experience, including at least a couple years supervising. Employers typically prefer candidates to have a master’s degree in business administration.

What is the difference between Technical Support Manager vs Technical Support Specialist?

AspectTechnical Support ManagerTechnical Support Specialist
Required CredentialsBachelor's degree in IT, Computer Science, or related field; often leadership experienceAssociate's or Bachelor's degree; technical certifications (e.g., CompTIA, Microsoft)
Work EnvironmentSupervisory role overseeing support teams, managing escalationsHands-on technical support, troubleshooting customer issues
Employer & Industry UsageIT departments, tech companies, customer service centersHelp desks, technical support centers, IT service providers

The Technical Support Manager focuses on leading support teams, managing escalations, and strategic planning, while the Technical Support Specialist handles direct technical troubleshooting and customer assistance. Both roles require technical knowledge, but the manager's role emphasizes leadership and coordination.

What are some common challenges faced by technical support managers, and how can they address them?

Technical Support Managers often face challenges such as balancing team workload, handling escalated customer issues, and ensuring consistent service quality. Managing high-pressure situations and maintaining team morale during peak periods are also common. To address these, managers can implement clear escalation protocols, provide ongoing training, and foster open communication within the team. Regularly reviewing customer feedback and metrics helps identify areas for improvement, while supporting professional development keeps the team engaged and effective.

What are the key skills and qualifications needed to thrive as a technical support manager, and why are they important?

To thrive as a Technical Support Manager, you need strong leadership, in-depth technical knowledge of products or services, and experience in troubleshooting and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems (like Zendesk or Jira), ITIL certification, and knowledge of CRM or remote support tools are typically required. Excellent communication, conflict resolution, and team management skills help you motivate teams and manage challenging customer interactions. These skills ensure efficient support operations, high customer satisfaction, and effective resolution of technical issues.

What does a technical support manager do?

A Technical Support Manager oversees a team of technical support specialists who assist customers or clients with software, hardware, or technical issues. Their responsibilities include managing daily operations, training staff, developing support strategies, and ensuring high-quality customer service. They also analyze support metrics, handle escalated issues, and collaborate with other departments to improve products and services. Ultimately, their goal is to ensure efficient and effective resolution of technical problems while maintaining customer satisfaction.
More about Technical Support Manager jobs

What cities near Nehalem, OR are hiring for Technical Support Manager jobs?

Cities near Nehalem, OR with the most Technical Support Manager job openings:

Technical Support Manager jobs near you
Infographic showing various Technical Support Manager job openings in Nehalem, OR as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $85,761 per year, or $41.2 per hour.

Site Director

TCOM, L.P.

Tillamook, OR • On-site

$128K - $192K/yr

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Job description

The Site Director will be the primary interface for customer engagement, opportunity development, and front-end program execution of the Aerostar Tillamook business areas (UAS Test Range and specialized aerospace/space inflatable structures) as well as leading TCOM's Aerostar Business Unit Tillamook site.
This role operates at the intersection of business development and program management, working with new customer groups, translating customer requirements into executable plans and coordinating internal teams to deliver aligned solutions. This position is also the onsite representative, ensuring strong customer relationships and alignment with test and operational capabilities.
Essential Functions:
  • Serve as the primary point of contact for select customers, building and maintaining strong working relationships.
  • Lead early-stage customer engagement, to define requirements and shape viable opportunities.
  • Identify and develop new business opportunities aligned with Aerostar Business Unit capabilities and strategic direction.
  • Support marketing and business development efforts, including trade events, customer visits, and industry engagement.
  • Translate customer requirements into executable program plans, including development of:
    • Basis of Estimates (BOEs)
    • Statements of Work (SOWs)
    • Task Orders and proposals
  • Coordinate closely with Engineering, Test Operations, and other internal teams to define scope, cost, and schedule.
  • Partner with Contracts and Program Management to support development of contract structures and execution plans.
  • Ensure alignment between customer expectations and the organization's technical and operational capabilities prior to execution.
  • Drive continuous improvement of processes related to opportunity development and program startup.
  • Participate in strategic planning, forecasting, and growth initiatives.
  • Serve as the on-site administrator and primary company point of contact for the Tillamook facility.
      • Provide day-to-day oversight and engagement for employees operating at the site, ensuring coordination, communication, and alignment with business priorities.
      • Coordinate scheduling and planning of site activities in partnership with Test Operations and other functional leaders.
      • Foster a safe, organized, and professional work environment aligned with TCOM standards.
    • Demonstrate TCOM's Guiding Principles in all interactions.
    • Perform other duties as assigned.

Education and Experience:
  • Bachelor's degree in engineering, business, or related field or experience in lieu of education.
  • Minimum 8-12 years of relevant experience in program management, business development, or technical project leadership.
  • Experience working with DoD, aerospace, or government customers strongly preferred.
  • Experience supporting proposal development, cost estimation, or contracting processes preferred.

In compliance with state and local laws, the salary range for this role is $128,340.97 - $192,511.45. The range provided is a general guideline and good faith estimate representative of all experience levels but is not a guarantee of compensation or salary. TCOM considers several factors when extending an offer including, but not limited to, the scope and responsibilities of the position, a candidate's experience, education/training, key skills, internal equity, and current market conditions. Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results.
TCOM offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts/HSAs, EAP, tuition reimbursement, parental leave, paid time off (PTO), and company-paid holidays. The specific programs, options and eligibility may vary depending on date of hire, classification, and schedule type.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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About TCOM

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing

Company size

201 - 500 Employees

Headquarters location

Columbia, MD, US

Year founded

1971

Social media

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