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Technical Support Manager Jobs in Boiling Springs, SC

Morris Business Solutions

Director of IT Services

Duncan, SC · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As our Level 3 IT Tech Support Manager, you will handle numerous higher level technical issues for our company and Clients and will be responsible for managing and overseeing our Level I and II ...

Onward Energy

Plant Manager - Gas Operations

Gaffney, SC

  • Medical

  • Life

  • Retirement

Plant Manager Reports To: Director of Gas Plant Operations Direct Reports: Yes Functional Unit ... Provide technical support for corporate business development and other Onward Energy plants as ...

Onward Energy

Plant Manager - Gas Operations

Gaffney, SC · On-site

  • Medical

  • Life

  • Retirement

Plant Manager Reports To: Director of Gas Plant Operations Direct Reports: Yes Functional Unit ... Provide technical support for corporate business development and other Onward Energy plants as ...

Onward Energy

Plant Manager - Gas Operations

Gaffney, SC · On-site

  • Medical

  • Life

  • Retirement

Plant Manager Reports To: Director of Gas Plant Operations Direct Reports: Yes Functional Unit ... Provide technical support for corporate business development and other Onward Energy plants as ...

Onward Energy

Plant Manager - Gas Operations

Gaffney, SC · On-site

  • Medical

  • Life

  • Retirement

Plant Manager Reports To: Director of Gas Plant Operations Direct Reports: Yes Functional Unit ... Provide technical support for corporate business development and other Onward Energy plants as ...

Pwc

P&C Technical Solutions Architect, Manager

Spartanburg, SC · On-site

$99K - $232K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... and support to help clients streamline processes, improve productivity, and drive business ... managing budgets and timelines - Providing technical guidance in system integration and cloud ...

Refresco

Project Engineering Manager

Taylors, SC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide technical support throughout the company and solutions as needed. * Maintain pertinent ... Manage contractors, suppliers, and other third-party resources involved in projects. * Oversee ...

Refresco

Project Engineering Manager

Greer, SC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide technical support throughout the company and solutions as needed. * Maintain pertinent ... Manage contractors, suppliers, and other third-party resources involved in projects. * Oversee ...

Refresco

Project Engineering Manager

Greer, SC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide technical support throughout the company and solutions as needed. * Maintain pertinent ... Manage contractors, suppliers, and other third-party resources involved in projects. * Oversee ...

Champion Foods LLC

Quality Manager

Gaffney, SC

Provides technical support and acts in a liaison role with the quality control function to develop and ensure controls are developed, executed and maintained.Manages critical food lines and ...

Champion Foods

Quality Manager

Gaffney, SC · On-site

Provides technical support and acts in a liaison role with the quality control function to develop and ensure controls are developed, executed and maintained. * Manages critical food lines and ...

Champion Foods

Quality Manager

Gaffney, SC · On-site

Provides technical support and acts in a liaison role with the quality control function to develop and ensure controls are developed, executed and maintained. * Manages critical food lines and ...

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Showing results 41-60

All JobsTechnical Support JobsTechnical Support Manager JobsTechnical Support Manager Jobs in Boiling Springs, SC

Technical Support Manager information

See Boiling Springs, SC salary details

$25.8K

$75.3K

$129.2K

How much do technical support manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for technical support manager in Boiling Springs, SC is $75,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $91,100.00 per year, depending on experience, location, and employer.

What is a technical support manager?

A technical support manager is in charge of the technical service operations for a company or organization. They oversee IT, engineering, or maintenance staff members to ensure the proper handling of network problems. Job duties include monitoring inventory, designing and implementing better processes or policies for operation, recommending product or service changes, and ensures all projects meet customer needs and budget requirements. Strong computer and communication skills are vital for this career. Qualifications begin with at least a bachelor’s degree in computer science or a related field and at least five years of relevant experience, including at least a couple years supervising. Employers typically prefer candidates to have a master’s degree in business administration.

What does a technical support manager do?

A Technical Support Manager oversees a team of technical support specialists who assist customers or clients with software, hardware, or technical issues. Their responsibilities include managing daily operations, training staff, developing support strategies, and ensuring high-quality customer service. They also analyze support metrics, handle escalated issues, and collaborate with other departments to improve products and services. Ultimately, their goal is to ensure efficient and effective resolution of technical problems while maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical support manager, and why are they important?

To thrive as a Technical Support Manager, you need strong leadership, in-depth technical knowledge of products or services, and experience in troubleshooting and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems (like Zendesk or Jira), ITIL certification, and knowledge of CRM or remote support tools are typically required. Excellent communication, conflict resolution, and team management skills help you motivate teams and manage challenging customer interactions. These skills ensure efficient support operations, high customer satisfaction, and effective resolution of technical issues.

What are some common challenges faced by technical support managers, and how can they address them?

Technical Support Managers often face challenges such as balancing team workload, handling escalated customer issues, and ensuring consistent service quality. Managing high-pressure situations and maintaining team morale during peak periods are also common. To address these, managers can implement clear escalation protocols, provide ongoing training, and foster open communication within the team. Regularly reviewing customer feedback and metrics helps identify areas for improvement, while supporting professional development keeps the team engaged and effective.

What is the difference between Technical Support Manager vs Technical Support Specialist?

AspectTechnical Support ManagerTechnical Support Specialist
Required CredentialsBachelor's degree in IT, Computer Science, or related field; often leadership experienceAssociate's or Bachelor's degree; technical certifications (e.g., CompTIA, Microsoft)
Work EnvironmentSupervisory role overseeing support teams, managing escalationsHands-on technical support, troubleshooting customer issues
Employer & Industry UsageIT departments, tech companies, customer service centersHelp desks, technical support centers, IT service providers

The Technical Support Manager focuses on leading support teams, managing escalations, and strategic planning, while the Technical Support Specialist handles direct technical troubleshooting and customer assistance. Both roles require technical knowledge, but the manager's role emphasizes leadership and coordination.

How much does a technical support manager make in the US?

The average salary for a technical support manager in the US is around $70,000 to $100,000 per year, depending on experience, industry, and location. Managers with certifications or specialized technical skills may earn higher salaries, and the role often involves overseeing support teams and utilizing help desk software.
More about Technical Support Manager jobs

What are the most commonly searched types of Technical Support jobs in Boiling Springs, SC?

The most popular types of Technical Support jobs in Boiling Springs, SC are:

What job categories do people searching Technical Support Manager jobs in Boiling Springs, SC look for?

The top searched job categories for Technical Support Manager jobs in Boiling Springs, SC are:

What cities near Boiling Springs, SC are hiring for Technical Support Manager jobs?

Cities near Boiling Springs, SC with the most Technical Support Manager job openings:

Technical Support Manager jobs near you
Infographic showing various Technical Support Manager job openings in Boiling Springs, SC as of June 2026, with employment types broken down into 2% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $75,277 per year, or $36.2 per hour.

Quality Resident Liaison / Automotive Representative

TRIGO Global Quality Solutions

Greer, SC • On-site

$23/hr

Contractor

Posted 8 days ago

Job description

TRIGO Quality Solution is looking for a Quality Resident Liaison/ Representative in Spartansburg, SC
$23/hour / 1099 Contract
Overall Purpose
The Quality Resident Engineer serves as the customer's on-site representative, ensuring satisfaction through technical support, issue resolution, and open communication between Intervention Site and the customer. Build strong relationships, address production problems promptly, suggest improvements, and provide regular updates on claims to maintain trust and credibility.
May Report to
Resident Engineering Director and Resident Engineer Manager
Responsibilities
Client Relationship & Business development
  • Build strong, professional relationships with customers at the plant level.
  • Act as the customer's representative, addressing production issues and building credibility through commitments.
  • Maintain open communication between Intervention Site and the contracted customer.
  • Provide regular updates on claim status and seek customer feedback.
  • Monitor competitor activities and report to the TRIGO Resident Engineering Manager.
  • Represent the contracted partner's interests and participate in customer meetings as needed.

Operations
  • Coordinate on-site repairs/sorting with client approval.
  • Analyze and resolve Site issues, informing plants for corrective action.
  • Regularly audit customer product handling.
  • Support prototypes, pre-serial builds, trials, launches, and engineering changes.

Organization & Management
  • Report on a regular basis (defined by the supervisor) to the dedicated contracted partner's team or contact partner.

Technical
  • Ensure customer satisfaction through technical support and quality issue resolution.
  • Stay updated on technical, quality, and business topics through regular training and meetings.
  • Address customer technical requirements and provide support.
  • Suggest improvements to both Intervention Site and contracted customer.

Other
  • Any other duties as assigned

Knowledge, skills, abilities
Hard skills
Values & attitudes
  • Working familiarity of Intervention Site quality systems, including TS-16949 requirements
  • Problem-solving ability
  • Regular and predictable attendance
  • Ability to be/work on call as needed

  • Build strong interpersonal relationships.
  • Handle pressure and ambiguity effectively.
  • Take on new challenges and responsibilities.
  • Self-motivated and proactive.
  • Demonstrate integrity and represent the company well.
  • Build long-term, mutually beneficial client relationships.
  • Honest, committed, and trustworthy.
  • Strong communication, problem-solving, and customer relationship skills.

Overall recommendations
Excellent Communication Skills, Both Written and Verbal
• Strong in process and process controls
• Identify and implements Standardized Work
• Strong background in Root Cause Analysis and Corrective Action reporting
• Experience in Read Across function
• Process and Product audits experience
• Shipping and Receiving knowledge
• Strong personality able to give direction and lead teams
• Sequencing and of automotive parts (preferred)
• Tier 1 experience (preferred)
Education background
Preferred: Engineering degree or equivalent relevant experience

Apply